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The North America Cloud Field Service Management Market would witness market growth of 16.5% CAGR during the forecast period (2017-2023). Field service management (FSM) is a process used to manage or coordinate field operations through a mobile workforce. Cloud FSM is a combination of research and innovation with cloud-ready solutions that are offered to reduce Time-to-Market (TTM) and enhanced operational processes. Most of the FSM companies are fee-for-service based providers and offer various features and functionalities.
Based on Types, the market report segments the market into Solution and Services. Solution Types are further segmented into Scheduling & Dispatch, Mobile Field Service Management, Reporting & Analytics, Service Project Management, Work Order Management, Inventory Management, Warranty Management, and Other. Services types are further segmented into Professional and Managed Services. Based on Organizations Size, the North America Cloud Field Service Management market segments the market into Small & Medium Enterprises and Large Enterprises. Based on Verticals, the market report segments the market into Manufacturing, Construction & Real Estate, Energy & Utilities, Healthcare, BFSI, Retail, Telecom & IT, Transportation & Logistics, and Others. Based on Countries, the North America Cloud Field Service Management market segments the market into US, Mexico, Canada, and Rest of North America.
The market research report covers the competition analysis of key stake holders of the North America Cloud Field Service Management Market. Key companies profiled in the report include SAP SE, Microsoft Corporation, Servicenow, Inc., Oracle Corporation, IBM Corporation, Servicepower Technologies Plc., Clicksoftware Technologies Ltd., Salesforce.Com, Inc., Acumatica, Inc., and Astea International Inc.