Speech Analytics Market
Global Speech Analytics Market By Component (Solution - Speech Engine Solution, Indexing, Analysis, & Query Tools, Reporting & Visualization Tools; Services - Professional, Managed), Application (Customer Experience Management, Agent Performance Monitoring, Sales Performance Management, Call Monitoring & Competitive Intelligence), Deployment Type (Cloud, On-Premise), Vertical (BFSI, Government, Energy & Utilities, Healthcare, Media & Entertainment, Retail, Telecom & IT, Travel & Hospitality)

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Date of Publication 16-03-2018 | Number of Pages - 400 | Format - PDF


Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Global Speech Analytics Market, by Component
1.4.2 Global Speech Analytics Market, by Application
1.4.3 Global Speech Analytics Market, by Deployment Type
1.4.4 Global Speech Analytics Market, by Deployment Type
1.4.5 Global Speech Analytics Market, by Vertical
1.4.6 Global Speech Analytics Market, by Geography
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Segmental Analysis
2.1.1.1 Market By Component
2.1.1.2 Market By Application
2.1.1.3 Market By Deployment Type
2.1.1.4 Market By Organization Size
2.1.1.5 Market By Vertical
2.1.1.6 Market By Region
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Global Speech Analytics Market
3.1 Global Speech Analytics Market by Component
3.1.1 Global Speech Analytics Solution Market by Region
3.1.2 Global Speech Analytics Market by Solution Type
3.1.2.1 Global Speech Engine Solution Market by Region
3.1.2.2 Global Indexing, Analysis, & Query Tools Market by Region
3.1.2.3 Global Reporting & Visualization Tools Market by Region
3.1.3 Global Speech Analytics Services Market by Region
3.1.4 Global Speech Analytics Market by Service Type
3.1.4.1 Global Speech Analytics Professional Services Market by Region
3.1.4.2 Global Speech Analytics Managed Services Market by Region
Chapter 4. Global Speech Analytics Market by Application
4.1 Introduction
4.1.1 Global Customer Experience Management Speech Analytics Market by Region
4.1.2 Global Agent Performance Monitoring Speech Analytics Market by Region
4.1.3 Global Sales Performance Management Speech Analytics Market by Region
4.1.4 Global Call Monitoring & Competitive Intelligence Speech Analytics Market by Region
4.1.5 Global Others Speech Analytics Market by Region
Chapter 5. Global Speech Analytics Market by Organization Size
5.1 Introduction
5.1.1 Global Small & Medium Enterprises Speech Analytics Market by Region
5.1.2 Global Large Enterprises Speech Analytics Market by Region
Chapter 6. Global Speech Analytics Market by Deployment Type
6.1 Introduction
6.1.1 Global Cloud Deployment Speech Analytics Market by Region
6.1.2 Global On-Premise Deployment Speech Analytics Market by Region
Chapter 7. Global Speech Analytics Market by Vertical
7.1 Introduction
7.1.1 Global Speech Analytics in BFSI Market by Region
7.1.2 Global Speech Analytics in Government Market by Region
7.1.3 Global Speech Analytics in Energy & Utilities Market by Region
7.1.4 Global Speech Analytics in Healthcare Market by Region
7.1.5 Global Speech Analytics in Media & Entertainment Market by Region
7.1.6 Global Speech Analytics in Retail Market by Region
7.1.7 Global Speech Analytics in Telecom & IT Market by Region
7.1.8 Global Speech Analytics in Travel & Hospitality Market by Region
7.1.9 Global Speech Analytics in Others Market by Region
Chapter 8. Global Speech Analytics Market by Region
8.1 Introduction
8.2 North America Speech Analytics Market
8.2.1 North America Speech Analytics Market by Component
8.2.1.1 North America Speech Analytics Solution Market by Country
8.2.1.2 North America Speech Analytics Market by Solution Type
8.2.1.2.1 North America Speech Engine Solution Market by Country
8.2.1.2.2 North America Indexing, Analysis, & Query Tools Market by Country
8.2.1.2.3 North America Reporting & Visualization Tools Market by Country
8.2.1.3 North America Speech Analytics Services Market by Country
8.2.1.4 North America Speech Analytics Market by Service Type
8.2.1.4.1 North America Speech Analytics Professional Services Market by Country
8.2.1.4.2 North America Speech Analytics Managed Services Market by Country
8.2.2 North America Speech Analytics Market by Application
8.2.2.1 North America Customer Experience Management Speech Analytics Market by Country
8.2.2.2 North America Agent Performance Monitoring Speech Analytics Market by Country
8.2.2.3 North America Sales Performance Management Speech Analytics Market by Country
8.2.2.4 North America Call Monitoring & Competitive Intelligence Speech Analytics Market by Country
8.2.2.5 North America Others Speech Analytics Market by Country
8.2.3 North America Speech Analytics Market by Organization Size
8.2.3.1 North America Small & Medium Enterprises Speech Analytics Market by Country
8.2.3.2 North America Large Enterprises Speech Analytics Market by Country
8.2.4 North America Speech Analytics Market by Deployment Type
8.2.4.1 North America Cloud Deployment Speech Analytics Market by Country
8.2.4.2 North America On-Premise Deployment Speech Analytics Market by Country
8.2.5 North America Speech Analytics Market by Vertical
8.2.5.1 North America Speech Analytics in BFSI Market by Country
8.2.5.2 North America Speech Analytics in Government Market by Country
8.2.5.3 North America Speech Analytics in Energy & Utilities Market by Country
8.2.5.4 North America Speech Analytics in Healthcare Market by Country
8.2.5.5 North America Speech Analytics in Media & Entertainment Market by Country
8.2.5.6 North America Speech Analytics in Retail Market by Country
8.2.5.7 North America Speech Analytics in Telecom & IT Market by Country
8.2.5.8 North America Speech Analytics in Travel & Hospitality Market by Country
8.2.5.9 North America Speech Analytics in Others Market by Country
8.2.6 North America Speech Analytics Market by Country
8.2.6.1 US Speech Analytics Market
8.2.6.1.1 US Speech Analytics Market by Component
8.2.6.1.2 US Speech Analytics Market by Application
8.2.6.1.3 US Speech Analytics Market by Organization Size
8.2.6.1.4 US Speech Analytics Market by Deployment Type
8.2.6.1.5 US Speech Analytics Market by Vertical
8.2.6.2 Canada Speech Analytics Market
8.2.6.2.1 Canada Speech Analytics Market by Component
8.2.6.2.2 Canada Speech Analytics Market by Application
8.2.6.2.3 Canada Speech Analytics Market by Organization Size
8.2.6.2.4 Canada Speech Analytics Market by Deployment Type
8.2.6.2.5 Canada Speech Analytics Market by Vertical
8.2.6.3 Mexico Speech Analytics Market
8.2.6.3.1 Mexico Speech Analytics Market by Component
8.2.6.3.2 Mexico Speech Analytics Market by Application
8.2.6.3.3 Mexico Speech Analytics Market by Organization Size
8.2.6.3.4 Mexico Speech Analytics Market by Deployment Type
8.2.6.3.5 Mexico Speech Analytics Market by Vertical
8.2.6.4 Rest of North America Speech Analytics Market
8.2.6.4.1 Rest of North America Speech Analytics Market by Component
8.2.6.4.2 Rest of North America Speech Analytics Market by Application
8.2.6.4.3 Rest of North America Speech Analytics Market by Organization Size
8.2.6.4.4 Rest of North America Speech Analytics Market by Deployment Type
8.2.6.4.5 Rest of North America Speech Analytics Market by Vertical
8.3 Europe Speech Analytics Market
8.3.1 Europe Speech Analytics Market by Component
8.3.1.1 Europe Speech Analytics Solution Market by Country
8.3.1.2 Europe Speech Analytics Market by Solution Type
8.3.1.2.1 Europe Speech Engine Solution Market by Country
8.3.1.2.2 Europe Indexing, Analysis, & Query Tools Market by Country
8.3.1.2.3 Europe Reporting & Visualization Tools Market by Country
8.3.1.3 Europe Speech Analytics Services Market by Country
8.3.1.4 Europe Speech Analytics Market by Service Type
8.3.1.4.1 Europe Speech Analytics Professional Services Market by Country
8.3.1.4.2 Europe Speech Analytics Managed Services Market by Country
8.3.2 Europe Speech Analytics Market by Application
8.3.2.1 Europe Customer Experience Management Speech Analytics Market by Country
8.3.2.2 Europe Agent Performance Monitoring Speech Analytics Market by Country
8.3.2.3 Europe Sales Performance Management Speech Analytics Market by Country
8.3.2.4 Europe Call Monitoring & Competitive Intelligence Speech Analytics Market by Country
8.3.2.5 Europe Others Speech Analytics Market by Country
8.3.3 Europe Speech Analytics Market by Organization Size
8.3.3.1 Europe Small & Medium Enterprises Speech Analytics Market by Country
8.3.3.2 Europe Large Enterprises Speech Analytics Market by Country
8.3.4 Europe Speech Analytics Market by Deployment Type
8.3.4.1 Europe Cloud Deployment Speech Analytics Market by Country
8.3.4.2 Europe On-Premise Deployment Speech Analytics Market by Country
8.3.5 Europe Speech Analytics Market by Vertical
8.3.5.1 Europe Speech Analytics in BFSI Market by Country
8.3.5.2 Europe Speech Analytics in Government Market by Country
8.3.5.3 Europe Speech Analytics in Energy & Utilities Market by Country
8.3.5.4 Europe Speech Analytics in Healthcare Market by Country
8.3.5.5 Europe Speech Analytics in Media & Entertainment Market by Country
8.3.5.6 Europe Speech Analytics in Retail Market by Country
8.3.5.7 Europe Speech Analytics in Telecom & IT Market by Country
8.3.5.8 Europe Speech Analytics in Travel & Hospitality Market by Country
8.3.5.9 Europe Speech Analytics in Others Market by Country
8.3.6 Europe Speech Analytics Market by Country
8.3.6.1 Germany Speech Analytics Market
8.3.6.1.1 Germany Speech Analytics Market by Component
8.3.6.1.2 Germany Speech Analytics Market by Application
8.3.6.1.3 Germany Speech Analytics Market by Organization Size
8.3.6.1.4 Germany Speech Analytics Market by Deployment Type
8.3.6.1.5 Germany Speech Analytics Market by Vertical
8.3.6.2 UK Speech Analytics Market
8.3.6.2.1 UK Speech Analytics Market by Component
8.3.6.2.2 UK Speech Analytics Market by Application
8.3.6.2.3 UK Speech Analytics Market by Organization Size
8.3.6.2.4 UK Speech Analytics Market by Deployment Type
8.3.6.2.5 UK Speech Analytics Market by Vertical
8.3.6.3 France Speech Analytics Market
8.3.6.3.1 France Speech Analytics Market by Component
8.3.6.3.2 France Speech Analytics Market by Application
8.3.6.3.3 France Speech Analytics Market by Organization Size
8.3.6.3.4 France Speech Analytics Market by Deployment Type
8.3.6.3.5 France Speech Analytics Market by Vertical
8.3.6.4 Russia Speech Analytics Market
8.3.6.4.1 Russia Speech Analytics Market by Component
8.3.6.4.2 Russia Speech Analytics Market by Application
8.3.6.4.3 Russia Speech Analytics Market by Organization Size
8.3.6.4.4 Russia Speech Analytics Market by Deployment Type
8.3.6.4.5 Russia Speech Analytics Market by Vertical
8.3.6.5 Spain Speech Analytics Market
8.3.6.5.1 Spain Speech Analytics Market by Component
8.3.6.5.2 Spain Speech Analytics Market by Application
8.3.6.5.3 Spain Speech Analytics Market by Organization Size
8.3.6.5.4 Spain Speech Analytics Market by Deployment Type
8.3.6.5.5 Spain Speech Analytics Market by Vertical
8.3.6.6 Italy Speech Analytics Market
8.3.6.6.1 Italy Speech Analytics Market by Component
8.3.6.6.2 Italy Speech Analytics Market by Application
8.3.6.6.3 Italy Speech Analytics Market by Organization Size
8.3.6.6.4 Italy Speech Analytics Market by Vertical
8.3.6.7 Rest of Europe Speech Analytics Market
8.3.6.7.1 Rest of Europe Speech Analytics Market by Component
8.3.6.7.2 Rest of Europe Speech Analytics Market by Application
8.3.6.7.3 Rest of Europe Speech Analytics Market by Organization Size
8.3.6.7.4 Rest of Europe Speech Analytics Market by Deployment Type
8.3.6.7.5 Rest of Europe Speech Analytics Market by Vertical
8.4 Asia Pacific Speech Analytics Market
8.4.1 Asia Pacific Speech Analytics Market by Component
8.4.1.1 Asia Pacific Speech Analytics Solution Market by Country
8.4.1.2 Asia Pacific Speech Analytics Market by Solution Type
8.4.1.2.1 Asia Pacific Speech Engine Solution Market by Country
8.4.1.2.2 Asia Pacific Indexing, Analysis, & Query Tools Market by Country
8.4.1.2.3 Asia Pacific Reporting & Visualization Tools Market by Country
8.4.1.3 Asia Pacific Speech Analytics Services Market by Country
8.4.1.4 Asia Pacific Speech Analytics Market by Service Type
8.4.1.4.1 Asia Pacific Speech Analytics Professional Services Market by Country
8.4.1.4.2 Asia Pacific Speech Analytics Managed Services Market by Country
8.4.2 Asia Pacific Speech Analytics Market by Application
8.4.2.1 Asia Pacific Customer Experience Management Speech Analytics Market by Country
8.4.2.2 Asia Pacific Agent Performance Monitoring Speech Analytics Market by Country
8.4.2.3 Asia Pacific Sales Performance Management Speech Analytics Market by Country
8.4.2.4 Asia Pacific Call Monitoring & Competitive Intelligence Speech Analytics Market by Country
8.4.2.5 Asia Pacific Others Speech Analytics Market by Country
8.4.3 Asia Pacific Speech Analytics Market by Organization Size
8.4.3.1 Asia Pacific Small & Medium Enterprises Speech Analytics Market by Country
8.4.3.2 Asia Pacific Large Enterprises Speech Analytics Market by Country
8.4.4 Asia Pacific Speech Analytics Market by Deployment Type
8.4.4.1 Asia Pacific Cloud Deployment Speech Analytics Market by Country
8.4.4.2 Asia Pacific On-Premise Deployment Speech Analytics Market by Country
8.4.5 Asia Pacific Speech Analytics Market by Vertical
8.4.5.1 Asia Pacific Speech Analytics in BFSI Market by Country
8.4.5.2 Asia Pacific Speech Analytics in Government Market by Country
8.4.5.3 Asia Pacific Speech Analytics in Energy & Utilities Market by Country
8.4.5.4 Asia Pacific Speech Analytics in Healthcare Market by Country
8.4.5.5 Asia Pacific Speech Analytics in Media & Entertainment Market by Country
8.4.5.6 Asia Pacific Speech Analytics in Retail Market by Country
8.4.5.7 Asia Pacific Speech Analytics in Telecom & IT Market by Country
8.4.5.8 Asia Pacific Speech Analytics in Travel & Hospitality Market by Country
8.4.5.9 Asia Pacific Speech Analytics in Others Market by Country
8.4.6 Asia Pacific Speech Analytics Market by Country
8.4.6.1 China Speech Analytics Market
8.4.6.1.1 China Speech Analytics Market by Component
8.4.6.1.2 China Speech Analytics Market by Application
8.4.6.1.3 China Speech Analytics Market by Organization Size
8.4.6.1.4 China Speech Analytics Market by Deployment Type
8.4.6.1.5 China Speech Analytics Market by Vertical
8.4.6.2 Japan Speech Analytics Market
8.4.6.2.1 Japan Speech Analytics Market by Component
8.4.6.2.2 Japan Speech Analytics Market by Application
8.4.6.2.3 Japan Speech Analytics Market by Organization Size
8.4.6.2.4 Japan Speech Analytics Market by Deployment Type
8.4.6.2.5 Japan Speech Analytics Market by Vertical
8.4.6.3 India Speech Analytics Market
8.4.6.3.1 India Speech Analytics Market by Component
8.4.6.3.2 India Speech Analytics Market by Application
8.4.6.3.3 India Speech Analytics Market by Organization Size
8.4.6.3.4 India Speech Analytics Market by Deployment Type
8.4.6.3.5 India Speech Analytics Market by Vertical
8.4.6.4 South Korea Speech Analytics Market
8.4.6.4.1 South Korea Speech Analytics Market by Component
8.4.6.4.2 South Korea Speech Analytics Market by Application
8.4.6.4.3 South Korea Speech Analytics Market by Organization Size
8.4.6.4.4 South Korea Speech Analytics Market by Deployment Type
8.4.6.4.5 South Korea Speech Analytics Market by Vertical
8.4.6.5 Singapore Speech Analytics Market
8.4.6.5.1 Singapore Speech Analytics Market by Component
8.4.6.5.2 Singapore Speech Analytics Market by Application
8.4.6.5.3 Singapore Speech Analytics Market by Organization Size
8.4.6.5.4 Singapore Speech Analytics Market by Deployment Type
8.4.6.5.5 Singapore Speech Analytics Market by Vertical
8.4.6.6 Malaysia Speech Analytics Market
8.4.6.6.1 Malaysia Speech Analytics Market by Component
8.4.6.6.2 Malaysia Speech Analytics Market by Application
8.4.6.6.3 Malaysia Speech Analytics Market by Organization Size
8.4.6.6.4 Malaysia Speech Analytics Market by Deployment Type
8.4.6.6.5 Malaysia Speech Analytics Market by Vertical
8.4.6.7 Rest of Asia Pacific Speech Analytics Market
8.4.6.7.1 Rest of Asia Pacific Speech Analytics Market by Component
8.4.6.7.2 Rest of Asia Pacific Speech Analytics Market by Application
8.4.6.7.3 Rest of Asia Pacific Speech Analytics Market by Organization Size
8.4.6.7.4 Rest of Asia Pacific Speech Analytics Market by Deployment Type
8.4.6.7.5 Rest of Asia Pacific Speech Analytics Market by Vertical


8.5 LAMEA Speech Analytics Market
8.5.1 LAMEA Speech Analytics Market by Component
8.5.1.1 LAMEA Speech Analytics Solution Market by Country
8.5.1.2 LAMEA Speech Analytics Market by Solution Type
8.5.1.2.1 LAMEA Speech Engine Solution Market by Country
8.5.1.2.2 LAMEA Indexing, Analysis, & Query Tools Market by Country
8.5.1.2.3 LAMEA Reporting & Visualization Tools Market by Country
8.5.1.3 LAMEA Speech Analytics Services Market by Country
8.5.1.4 LAMEA Speech Analytics Market by Service Type
8.5.1.4.1 LAMEA Speech Analytics Professional Services Market by Country
8.5.1.4.2 LAMEA Speech Analytics Managed Services Market by Country
8.5.2 LAMEA Speech Analytics Market by Application
8.5.2.1 LAMEA Customer Experience Management Speech Analytics Market by Country
8.5.2.2 LAMEA Agent Performance Monitoring Speech Analytics Market by Country
8.5.2.3 LAMEA Sales Performance Management Speech Analytics Market by Country
8.5.2.4 LAMEA Call Monitoring & Competitive Intelligence Speech Analytics Market by Country
8.5.2.5 LAMEA Others Speech Analytics Market by Country
8.5.3 LAMEA Speech Analytics Market by Organization Size
8.5.3.1 LAMEA Small & Medium Enterprises Speech Analytics Market by Country
8.5.3.2 LAMEA Large Enterprises Speech Analytics Market by Country
8.5.4 LAMEA Speech Analytics Market by Deployment Type
8.5.4.1 LAMEA Cloud Deployment Speech Analytics Market by Country
8.5.4.2 LAMEA On-Premise Deployment Speech Analytics Market by Country
8.5.5 LAMEA Speech Analytics Market by Vertical
8.5.5.1 LAMEA Speech Analytics in BFSI Market by Country
8.5.5.2 LAMEA Speech Analytics in Government Market by Country
8.5.5.3 LAMEA Speech Analytics in Energy & Utilities Market by Country
8.5.5.4 LAMEA Speech Analytics in Healthcare Market by Country
8.5.5.5 LAMEA Speech Analytics in Media & Entertainment Market by Country
8.5.5.6 LAMEA Speech Analytics in Retail Market by Country
8.5.5.7 LAMEA Speech Analytics in Telecom & IT Market by Country
8.5.5.8 LAMEA Speech Analytics in Travel & Hospitality Market by Country
8.5.5.9 LAMEA Speech Analytics in Others Market by Country
8.5.6 LAMEA Speech Analytics Market by Country
8.5.6.1 Brazil Speech Analytics Market
8.5.6.1.1 Brazil Speech Analytics Market by Component
8.5.6.1.2 Brazil Speech Analytics Market by Application
8.5.6.1.3 Brazil Speech Analytics Market by Organization Size
8.5.6.1.4 Brazil Speech Analytics Market by Deployment Type
8.5.6.1.5 Brazil Speech Analytics Market by Vertical
8.5.6.2 Argentina Speech Analytics Market
8.5.6.2.1 Argentina Speech Analytics Market by Component
8.5.6.2.2 Argentina Speech Analytics Market by Application
8.5.6.2.3 Argentina Speech Analytics Market by Organization Size
8.5.6.2.4 Argentina Speech Analytics Market by Deployment Type
8.5.6.2.5 Argentina Speech Analytics Market by Vertical
8.5.6.3 UAE Speech Analytics Market
8.5.6.3.1 UAE Speech Analytics Market by Component
8.5.6.3.2 UAE Speech Analytics Market by Application
8.5.6.3.3 UAE Speech Analytics Market by Organization Size
8.5.6.3.4 UAE Speech Analytics Market by Deployment Type
8.5.6.3.5 UAE Speech Analytics Market by Vertical
8.5.6.4 Saudi Arabia Speech Analytics Market
8.5.6.4.1 Saudi Arabia Speech Analytics Market by Component
8.5.6.4.2 Saudi Arabia Speech Analytics Market by Application
8.5.6.4.3 Saudi Arabia Speech Analytics Market by Organization Size
8.5.6.4.4 Saudi Arabia Speech Analytics Market by Deployment Type
8.5.6.4.5 Saudi Arabia Speech Analytics Market by Vertical
8.5.6.5 South Africa Speech Analytics Market
8.5.6.5.1 South Africa Speech Analytics Market by Component
8.5.6.5.2 South Africa Speech Analytics Market by Application
8.5.6.5.3 South Africa Speech Analytics Market by Organization Size
8.5.6.5.4 South Africa Speech Analytics Market by Deployment Type
8.5.6.5.5 South Africa Speech Analytics Market by Vertical
8.5.6.6 Nigeria Speech Analytics Market
8.5.6.6.1 Nigeria Speech Analytics Market by Component
8.5.6.6.2 Nigeria Speech Analytics Market by Application
8.5.6.6.3 Nigeria Speech Analytics Market by Organization Size
8.5.6.6.4 Nigeria Speech Analytics Market by Deployment Type
8.5.6.6.5 Nigeria Speech Analytics Market by Vertical
8.5.6.7 Rest of LAMEA Speech Analytics Market
8.5.6.7.1 Rest of LAMEA Speech Analytics Market by Component
8.5.6.7.2 Rest of LAMEA Speech Analytics Market by Application
8.5.6.7.3 Rest of LAMEA Speech Analytics Market by Organization Size
8.5.6.7.4 Rest of LAMEA Speech Analytics Market by Deployment Type
8.5.6.7.5 Rest of LAMEA Speech Analytics Market by Vertical
Chapter 9. Competitive Study
9.1 KBV Cardinal Matrix
9.2 Recent Industry Wide Strategic Developments
9.2.1 Partnerships, Collaborations and Agreements
9.2.2 Product Launches
9.2.3 Mergers & Acquisitions
Chapter 10. Company Profiles
10.1 Verint Systems Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Strategies at a Glance
10.1.5.1 Partnerships, Collaborations and Agreements
10.2 NICE Ltd.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expense
10.2.5 Strategies at a Glance
10.2.5.1 Product Launch
10.2.5.2 Mergers & Acquisitions
10.3 Hewlett Packard Enterprise (HPE) Company
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.4 CallMiner
10.4.1 Company Overview
10.4.2 Strategies at a Glance
10.4.2.1 Product Launch
10.4.2.2 Partnerships, Collaborations and Agreements
10.5 Avaya
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Strategies at a Glance
10.5.5.1 Partnerships, Collaborations and Agreements
10.6 VOCI Technologies
10.6.1 Company Overview
10.6.2 Strategies at a Glance
10.6.2.1 Partnerships, Collaborations and Agreements
10.6.2.2 Product Launch
10.7 Clarabridge
10.7.1 Company Overview
10.8 Zoom International
10.8.1 Company Overview
10.9 Almawave
10.9.1 Company Overview
10.1 Calabrio, Inc.
10.10.1 Company Overview
10.10.2 Strategies at a Glance
10.10.2.1 Product Launch


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