Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Global Speech Analytics Market, by Deployment Type
1.4.2 Global Speech Analytics Market, by Component
1.4.3 Global Speech Analytics Market, by Application
1.4.4 Global Speech Analytics Market, by Enterprises Size
1.4.5 Global Speech Analytics Market, by Vertical
1.4.6 Global Speech Analytics Market, by Geography
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis – Global
4.1 Market Share Analysis, 2023
4.2 Strategies Deployed in Speech Analytics Market
4.3 Porter Five Forces Analysis
Chapter 5. Global Speech Analytics Market by Deployment Type
5.1 Global On-premise Market by Region
5.2 Global Cloud Market by Region
Chapter 6. Global Speech Analytics Market by Component
6.1 Global Solution Market by Region
6.2 Global Services Market by Region
6.3 Global Speech Analytics Market by Services Type
6.3.1 Global Professional Services Market by Region
6.3.2 Global Managed Services Market by Region
Chapter 7. Global Speech Analytics Market by Application
7.1 Global Customer Experience Management Market by Region
7.2 Global Agent Performance Monitoring Market by Region
7.3 Global Sales Performance Management Market by Region
7.4 Global Call Monitoring & Competitive Intelligence Market by Region
7.5 Global Other Application Market by Region
Chapter 8. Global Speech Analytics Market by Enterprises Size
8.1 Global Large Enterprises Market by Region
8.2 Global Small & Medium Enterprises Market by Region
Chapter 9. Global Speech Analytics Market by Vertical
9.1 Global BFSI Market by Region
9.2 Global Telecom & IT Market by Region
9.3 Global Media & Entertainment Market by Region
9.4 Global Healthcare Market by Region
9.5 Global Retail Market by Region
9.6 Global Government Market by Region
9.7 Global Travel & Hospitality Market by Region
9.8 Global Other Vertical Market by Region
Chapter 10. Global Speech Analytics Market by Region
10.1 North America Speech Analytics Market
10.1.1 North America Speech Analytics Market by Deployment Type
10.1.1.1 North America On-premise Market by Region
10.1.1.2 North America Cloud Market by Region
10.1.2 North America Speech Analytics Market by Component
10.1.2.1 North America Solution Market by Country
10.1.2.2 North America Services Market by Country
10.1.2.3 North America Speech Analytics Market by Services Type
10.1.2.3.1 North America Professional Services Market by Country
10.1.2.3.2 North America Managed Services Market by Country
10.1.3 North America Speech Analytics Market by Application
10.1.3.1 North America Customer Experience Management Market by Country
10.1.3.2 North America Agent Performance Monitoring Market by Country
10.1.3.3 North America Sales Performance Management Market by Country
10.1.3.4 North America Call Monitoring & Competitive Intelligence Market by Country
10.1.3.5 North America Other Application Market by Country
10.1.4 North America Speech Analytics Market by Enterprises Size
10.1.4.1 North America Large Enterprises Market by Country
10.1.4.2 North America Small & Medium Enterprises Market by Country
10.1.5 North America Speech Analytics Market by Vertical
10.1.5.1 North America BFSI Market by Country
10.1.5.2 North America Telecom & IT Market by Country
10.1.5.3 North America Media & Entertainment Market by Country
10.1.5.4 North America Healthcare Market by Country
10.1.5.5 North America Retail Market by Country
10.1.5.6 North America Government Market by Country
10.1.5.7 North America Travel & Hospitality Market by Country
10.1.5.8 North America Other Vertical Market by Country
10.1.6 North America Speech Analytics Market by Country
10.1.6.1 US Speech Analytics Market
10.1.6.1.1 US Speech Analytics Market by Deployment Type
10.1.6.1.2 US Speech Analytics Market by Component
10.1.6.1.2.1 US Speech Analytics Market by Services Type
10.1.6.1.3 US Speech Analytics Market by Application
10.1.6.1.4 US Speech Analytics Market by Enterprises Size
10.1.6.1.5 US Speech Analytics Market by Vertical
10.1.6.2 Canada Speech Analytics Market
10.1.6.2.1 Canada Speech Analytics Market by Deployment Type
10.1.6.2.2 Canada Speech Analytics Market by Component
10.1.6.2.2.1 Canada Speech Analytics Market by Services Type
10.1.6.2.3 Canada Speech Analytics Market by Application
10.1.6.2.4 Canada Speech Analytics Market by Enterprises Size
10.1.6.2.5 Canada Speech Analytics Market by Vertical
10.1.6.3 Mexico Speech Analytics Market
10.1.6.3.1 Mexico Speech Analytics Market by Deployment Type
10.1.6.3.2 Mexico Speech Analytics Market by Component
10.1.6.3.2.1 Mexico Speech Analytics Market by Services Type
10.1.6.3.3 Mexico Speech Analytics Market by Application
10.1.6.3.4 Mexico Speech Analytics Market by Enterprises Size
10.1.6.3.5 Mexico Speech Analytics Market by Vertical
10.1.6.4 Rest of North America Speech Analytics Market
10.1.6.4.1 Rest of North America Speech Analytics Market by Deployment Type
10.1.6.4.2 Rest of North America Speech Analytics Market by Component
10.1.6.4.2.1 Rest of North America Speech Analytics Market by Services Type
10.1.6.4.3 Rest of North America Speech Analytics Market by Application
10.1.6.4.4 Rest of North America Speech Analytics Market by Enterprises Size
10.1.6.4.5 Rest of North America Speech Analytics Market by Vertical
10.2 Europe Speech Analytics Market
10.2.1 Europe Speech Analytics Market by Deployment Type
10.2.1.1 Europe On-premise Market by Country
10.2.1.2 Europe Cloud Market by Country
10.2.2 Europe Speech Analytics Market by Component
10.2.2.1 Europe Solution Market by Country
10.2.2.2 Europe Services Market by Country
10.2.2.3 Europe Speech Analytics Market by Services Type
10.2.2.3.1 Europe Professional Services Market by Country
10.2.2.3.2 Europe Managed Services Market by Country
10.2.3 Europe Speech Analytics Market by Application
10.2.3.1 Europe Customer Experience Management Market by Country
10.2.3.2 Europe Agent Performance Monitoring Market by Country
10.2.3.3 Europe Sales Performance Management Market by Country
10.2.3.4 Europe Call Monitoring & Competitive Intelligence Market by Country
10.2.3.5 Europe Other Application Market by Country
10.2.4 Europe Speech Analytics Market by Enterprises Size
10.2.4.1 Europe Large Enterprises Market by Country
10.2.4.2 Europe Small & Medium Enterprises Market by Country
10.2.5 Europe Speech Analytics Market by Vertical
10.2.5.1 Europe BFSI Market by Country
10.2.5.2 Europe Telecom & IT Market by Country
10.2.5.3 Europe Media & Entertainment Market by Country
10.2.5.4 Europe Healthcare Market by Country
10.2.5.5 Europe Retail Market by Country
10.2.5.6 Europe Government Market by Country
10.2.5.7 Europe Travel & Hospitality Market by Country
10.2.5.8 Europe Other Vertical Market by Country
10.2.6 Europe Speech Analytics Market by Country
10.2.6.1 Germany Speech Analytics Market
10.2.6.1.1 Germany Speech Analytics Market by Deployment Type
10.2.6.1.2 Germany Speech Analytics Market by Component
10.2.6.1.2.1 Germany Speech Analytics Market by Services Type
10.2.6.1.3 Germany Speech Analytics Market by Application
10.2.6.1.4 Germany Speech Analytics Market by Enterprises Size
10.2.6.1.5 Germany Speech Analytics Market by Vertical
10.2.6.2 UK Speech Analytics Market
10.2.6.2.1 UK Speech Analytics Market by Deployment Type
10.2.6.2.2 UK Speech Analytics Market by Component
10.2.6.2.2.1 UK Speech Analytics Market by Services Type
10.2.6.2.3 UK Speech Analytics Market by Application
10.2.6.2.4 UK Speech Analytics Market by Enterprises Size
10.2.6.2.5 UK Speech Analytics Market by Vertical
10.2.6.3 France Speech Analytics Market
10.2.6.3.1 France Speech Analytics Market by Deployment Type
10.2.6.3.2 France Speech Analytics Market by Component
10.2.6.3.2.1 France Speech Analytics Market by Services Type
10.2.6.3.3 France Speech Analytics Market by Application
10.2.6.3.4 France Speech Analytics Market by Enterprises Size
10.2.6.3.5 France Speech Analytics Market by Vertical
10.2.6.4 Russia Speech Analytics Market
10.2.6.4.1 Russia Speech Analytics Market by Deployment Type
10.2.6.4.2 Russia Speech Analytics Market by Component
10.2.6.4.2.1 Russia Speech Analytics Market by Services Type
10.2.6.4.3 Russia Speech Analytics Market by Application
10.2.6.4.4 Russia Speech Analytics Market by Enterprises Size
10.2.6.4.5 Russia Speech Analytics Market by Vertical
10.2.6.5 Spain Speech Analytics Market
10.2.6.5.1 Spain Speech Analytics Market by Deployment Type
10.2.6.5.2 Spain Speech Analytics Market by Component
10.2.6.5.2.1 Spain Speech Analytics Market by Services Type
10.2.6.5.3 Spain Speech Analytics Market by Application
10.2.6.5.4 Spain Speech Analytics Market by Enterprises Size
10.2.6.5.5 Spain Speech Analytics Market by Vertical
10.2.6.6 Italy Speech Analytics Market
10.2.6.6.1 Italy Speech Analytics Market by Deployment Type
10.2.6.6.2 Italy Speech Analytics Market by Component
10.2.6.6.2.1 Italy Speech Analytics Market by Services Type
10.2.6.6.3 Italy Speech Analytics Market by Application
10.2.6.6.4 Italy Speech Analytics Market by Enterprises Size
10.2.6.6.5 Italy Speech Analytics Market by Vertical
10.2.6.7 Rest of Europe Speech Analytics Market
10.2.6.7.1 Rest of Europe Speech Analytics Market by Deployment Type
10.2.6.7.2 Rest of Europe Speech Analytics Market by Component
10.2.6.7.2.1 Rest of Europe Speech Analytics Market by Services Type
10.2.6.7.3 Rest of Europe Speech Analytics Market by Application
10.2.6.7.4 Rest of Europe Speech Analytics Market by Enterprises Size
10.2.6.7.5 Rest of Europe Speech Analytics Market by Vertical
10.3 Asia Pacific Speech Analytics Market
10.3.1 Asia Pacific Speech Analytics Market by Deployment Type
10.3.1.1 Asia Pacific On-premise Market by Country
10.3.1.2 Asia Pacific Cloud Market by Country
10.3.2 Asia Pacific Speech Analytics Market by Component
10.3.2.1 Asia Pacific Solution Market by Country
10.3.2.2 Asia Pacific Services Market by Country
10.3.2.3 Asia Pacific Speech Analytics Market by Services Type
10.3.2.3.1 Asia Pacific Professional Services Market by Country
10.3.2.3.2 Asia Pacific Managed Services Market by Country
10.3.3 Asia Pacific Speech Analytics Market by Application
10.3.3.1 Asia Pacific Customer Experience Management Market by Country
10.3.3.2 Asia Pacific Agent Performance Monitoring Market by Country
10.3.3.3 Asia Pacific Sales Performance Management Market by Country
10.3.3.4 Asia Pacific Call Monitoring & Competitive Intelligence Market by Country
10.3.3.5 Asia Pacific Other Application Market by Country
10.3.4 Asia Pacific Speech Analytics Market by Enterprises Size
10.3.4.1 Asia Pacific Large Enterprises Market by Country
10.3.4.2 Asia Pacific Small & Medium Enterprises Market by Country
10.3.5 Asia Pacific Speech Analytics Market by Vertical
10.3.5.1 Asia Pacific BFSI Market by Country
10.3.5.2 Asia Pacific Telecom & IT Market by Country
10.3.5.3 Asia Pacific Media & Entertainment Market by Country
10.3.5.4 Asia Pacific Healthcare Market by Country
10.3.5.5 Asia Pacific Retail Market by Country
10.3.5.6 Asia Pacific Government Market by Country
10.3.5.7 Asia Pacific Travel & Hospitality Market by Country
10.3.5.8 Asia Pacific Other Vertical Market by Country
10.3.6 Asia Pacific Speech Analytics Market by Country
10.3.6.1 China Speech Analytics Market
10.3.6.1.1 China Speech Analytics Market by Deployment Type
10.3.6.1.2 China Speech Analytics Market by Component
10.3.6.1.2.1 China Speech Analytics Market by Services Type
10.3.6.1.3 China Speech Analytics Market by Application
10.3.6.1.4 China Speech Analytics Market by Enterprises Size
10.3.6.1.5 China Speech Analytics Market by Vertical
10.3.6.2 Japan Speech Analytics Market
10.3.6.2.1 Japan Speech Analytics Market by Deployment Type
10.3.6.2.2 Japan Speech Analytics Market by Component
10.3.6.2.2.1 Japan Speech Analytics Market by Services Type
10.3.6.2.3 Japan Speech Analytics Market by Application
10.3.6.2.4 Japan Speech Analytics Market by Enterprises Size
10.3.6.2.5 Japan Speech Analytics Market by Vertical
10.3.6.3 India Speech Analytics Market
10.3.6.3.1 India Speech Analytics Market by Deployment Type
10.3.6.3.2 India Speech Analytics Market by Component
10.3.6.3.2.1 India Speech Analytics Market by Services Type
10.3.6.3.3 India Speech Analytics Market by Application
10.3.6.3.4 India Speech Analytics Market by Enterprises Size
10.3.6.3.5 India Speech Analytics Market by Vertical
10.3.6.4 South Korea Speech Analytics Market
10.3.6.4.1 South Korea Speech Analytics Market by Deployment Type
10.3.6.4.2 South Korea Speech Analytics Market by Component
10.3.6.4.2.1 South Korea Speech Analytics Market by Services Type
10.3.6.4.3 South Korea Speech Analytics Market by Application
10.3.6.4.4 South Korea Speech Analytics Market by Enterprises Size
10.3.6.4.5 South Korea Speech Analytics Market by Vertical
10.3.6.5 Australia Speech Analytics Market
10.3.6.5.1 Australia Speech Analytics Market by Deployment Type
10.3.6.5.2 Australia Speech Analytics Market by Component
10.3.6.5.2.1 Australia Speech Analytics Market by Services Type
10.3.6.5.3 Australia Speech Analytics Market by Application
10.3.6.5.4 Australia Speech Analytics Market by Enterprises Size
10.3.6.5.5 Australia Speech Analytics Market by Vertical
10.3.6.6 Malaysia Speech Analytics Market
10.3.6.6.1 Malaysia Speech Analytics Market by Deployment Type
10.3.6.6.2 Malaysia Speech Analytics Market by Component
10.3.6.6.2.1 Malaysia Speech Analytics Market by Services Type
10.3.6.6.3 Malaysia Speech Analytics Market by Application
10.3.6.6.4 Malaysia Speech Analytics Market by Enterprises Size
10.3.6.6.5 Malaysia Speech Analytics Market by Vertical
10.3.6.7 Rest of Asia Pacific Speech Analytics Market
10.3.6.7.1 Rest of Asia Pacific Speech Analytics Market by Deployment Type
10.3.6.7.2 Rest of Asia Pacific Speech Analytics Market by Component
10.3.6.7.2.1 Rest of Asia Pacific Speech Analytics Market by Services Type
10.3.6.7.3 Rest of Asia Pacific Speech Analytics Market by Application
10.3.6.7.4 Rest of Asia Pacific Speech Analytics Market by Enterprises Size
10.3.6.7.5 Rest of Asia Pacific Speech Analytics Market by Vertical
10.4 LAMEA Speech Analytics Market
10.4.1 LAMEA Speech Analytics Market by Deployment Type
10.4.1.1 LAMEA On-premise Market by Country
10.4.1.2 LAMEA Cloud Market by Country
10.4.2 LAMEA Speech Analytics Market by Component
10.4.2.1 LAMEA Solution Market by Country
10.4.2.2 LAMEA Services Market by Country
10.4.2.3 LAMEA Speech Analytics Market by Services Type
10.4.2.3.1 LAMEA Professional Services Market by Country
10.4.2.3.2 LAMEA Managed Services Market by Country
10.4.3 LAMEA Speech Analytics Market by Application
10.4.3.1 LAMEA Customer Experience Management Market by Country
10.4.3.2 LAMEA Agent Performance Monitoring Market by Country
10.4.3.3 LAMEA Sales Performance Management Market by Country
10.4.3.4 LAMEA Call Monitoring & Competitive Intelligence Market by Country
10.4.3.5 LAMEA Other Application Market by Country
10.4.4 LAMEA Speech Analytics Market by Enterprises Size
10.4.4.1 LAMEA Large Enterprises Market by Country
10.4.4.2 LAMEA Small & Medium Enterprises Market by Country
10.4.5 LAMEA Speech Analytics Market by Vertical
10.4.5.1 LAMEA BFSI Market by Country
10.4.5.2 LAMEA Telecom & IT Market by Country
10.4.5.3 LAMEA Media & Entertainment Market by Country
10.4.5.4 LAMEA Healthcare Market by Country
10.4.5.5 LAMEA Retail Market by Country
10.4.5.6 LAMEA Government Market by Country
10.4.5.7 LAMEA Travel & Hospitality Market by Country
10.4.5.8 LAMEA Other Vertical Market by Country
10.4.6 LAMEA Speech Analytics Market by Country
10.4.6.1 Brazil Speech Analytics Market
10.4.6.1.1 Brazil Speech Analytics Market by Deployment Type
10.4.6.1.2 Brazil Speech Analytics Market by Component
10.4.6.1.2.1 Brazil Speech Analytics Market by Services Type
10.4.6.1.3 Brazil Speech Analytics Market by Application
10.4.6.1.4 Brazil Speech Analytics Market by Enterprises Size
10.4.6.1.5 Brazil Speech Analytics Market by Vertical
10.4.6.2 Argentina Speech Analytics Market
10.4.6.2.1 Argentina Speech Analytics Market by Deployment Type
10.4.6.2.2 Argentina Speech Analytics Market by Component
10.4.6.2.2.1 Argentina Speech Analytics Market by Services Type
10.4.6.2.3 Argentina Speech Analytics Market by Application
10.4.6.2.4 Argentina Speech Analytics Market by Enterprises Size
10.4.6.2.5 Argentina Speech Analytics Market by Vertical
10.4.6.3 UAE Speech Analytics Market
10.4.6.3.1 UAE Speech Analytics Market by Deployment Type
10.4.6.3.2 UAE Speech Analytics Market by Component
10.4.6.3.2.1 UAE Speech Analytics Market by Services Type
10.4.6.3.3 UAE Speech Analytics Market by Application
10.4.6.3.4 UAE Speech Analytics Market by Enterprises Size
10.4.6.3.5 UAE Speech Analytics Market by Vertical
10.4.6.4 Saudi Arabia Speech Analytics Market
10.4.6.4.1 Saudi Arabia Speech Analytics Market by Deployment Type
10.4.6.4.2 Saudi Arabia Speech Analytics Market by Component
10.4.6.4.2.1 Saudi Arabia Speech Analytics Market by Services Type
10.4.6.4.3 Saudi Arabia Speech Analytics Market by Application
10.4.6.4.4 Saudi Arabia Speech Analytics Market by Enterprises Size
10.4.6.4.5 Saudi Arabia Speech Analytics Market by Vertical
10.4.6.5 South Africa Speech Analytics Market
10.4.6.5.1 South Africa Speech Analytics Market by Deployment Type
10.4.6.5.2 South Africa Speech Analytics Market by Component
10.4.6.5.2.1 South Africa Speech Analytics Market by Services Type
10.4.6.5.3 South Africa Speech Analytics Market by Application
10.4.6.5.4 South Africa Speech Analytics Market by Enterprises Size
10.4.6.5.5 South Africa Speech Analytics Market by Vertical
10.4.6.6 Nigeria Speech Analytics Market
10.4.6.6.1 Nigeria Speech Analytics Market by Deployment Type
10.4.6.6.2 Nigeria Speech Analytics Market by Component
10.4.6.6.2.1 Nigeria Speech Analytics Market by Services Type
10.4.6.6.3 Nigeria Speech Analytics Market by Application
10.4.6.6.4 Nigeria Speech Analytics Market by Enterprises Size
10.4.6.6.5 Nigeria Speech Analytics Market by Vertical
10.4.6.7 Rest of LAMEA Speech Analytics Market
10.4.6.7.1 Rest of LAMEA Speech Analytics Market by Deployment Type
10.4.6.7.2 Rest of LAMEA Speech Analytics Market by Component
10.4.6.7.2.1 Rest of LAMEA Speech Analytics Market by Services Type
10.4.6.7.3 Rest of LAMEA Speech Analytics Market by Application
10.4.6.7.4 Rest of LAMEA Speech Analytics Market by Enterprises Size
10.4.6.7.5 Rest of LAMEA Speech Analytics Market by Vertical
Chapter 11. Company Profiles
11.1 Verint Systems, Inc.
11.1.1 Company Overview
11.1.2 Financial Analysis
11.1.3 Regional Analysis
11.1.4 Research and Development Expense
11.1.5 Recent strategies and developments:
11.1.5.1 Partnerships, Collaborations, and Agreements:
11.2 NICE Ltd.
11.2.1 Company Overview
11.2.2 Financial Analysis
11.2.3 Segmental and Regional Analysis
11.2.4 Research & Development Expenses
11.2.5 SWOT Analysis
11.3 Qualtrics, LLC (Silver Lake Technology Management, L.L.C.)
11.3.1 Company Overview
11.3.2 Recent strategies and developments:
11.3.2.1 Partnerships, Collaborations, and Agreements:
11.4 Hewlett Packard Enterprise Company
11.4.1 Company Overview
11.4.2 Financial Analysis
11.4.3 Segmental and Regional Analysis
11.4.4 Research & Development Expense
11.4.5 SWOT Analysis
11.5 Deepgram, Inc.
11.5.1 Company Overview
11.5.2 Recent strategies and developments:
11.5.2.1 Partnerships, Collaborations, and Agreements:
11.6 Open Text Corporation
11.6.1 Company Overview
11.6.2 Financial Analysis
11.6.3 Regional Analysis
11.6.4 Research & Development Expenses
11.6.5 Recent strategies and developments:
11.6.5.1 Product Launches and Product Expansions:
11.6.6 SWOT Analysis
11.7 Uniphore Technologies Inc.
11.7.1 Company Overview
11.7.2 Recent strategies and developments:
11.7.2.1 Acquisition and Mergers:
11.8 Amazon Web Services, Inc. (Amazon.com, Inc.)
11.8.1 Company Overview
11.8.2 Financial Analysis
11.8.3 Segmental Analysis
11.8.4 Recent strategies and developments:
11.8.4.1 Partnerships, Collaborations, and Agreements:
11.8.5 SWOT Analysis
11.9 Cogito Corporation
11.9.1 Company Overview
11.9.2 SWOT Analysis
11.10. Talkdesk, Inc.
11.10.1 Company Overview
Chapter 12. Winning Imperatives of Speech Analytics Market
Unique Offerings 