Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Unified Communications Market, by Organization Size
1.4.2 North America Unified Communications Market, by Solution
1.4.3 North America Unified Communications Market, by Product
1.4.4 North America Unified Communications Market, by End User
1.4.5 North America Unified Communications Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 COVID-19 Impact
2.1.1.2 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.2.4 Geographical Expansions
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2017-2021)
3.3.2 Key Strategic Move: (Partnerships, Collaborations, and Agreements : 2017, Nov – 2021, Aug) Leading Players
Chapter 4. North America Unified Communications Market by Organization Size
4.1 North America Unified Communications Large Enterprises Market by Country
4.2 North America Unified Communications Small & Medium Enterprises Market by Country
Chapter 5. North America Unified Communications Market by Solution
5.1 North America Unified Communications Instant & Unified Messaging Market by Country
5.2 North America Unified Communications Audio & Video Conferencing Market by Country
5.3 North America Unified Communications IP Telephony Market by Country
5.4 North America Other Solution Unified Communications Market by Country
Chapter 6. North America Unified Communications Market by Product
6.1 North America On-premise Unified Communications Market by Country
6.2 North America Hosted Unified Communications Market by Country
Chapter 7. North America Unified Communications Market by End User
7.1 North America Enterprises Unified Communications Market by Country
7.2 North America Government Unified Communications Market by Country
7.3 North America Healthcare Unified Communications Market by Country
7.4 North America Education Unified Communications Market by Country
7.5 North America Others Unified Communications Market by Country
Chapter 8. North America Unified Communications Market by Country
8.1 US Unified Communications Market
8.1.1 US Unified Communications Market by Organization Size
8.1.2 US Unified Communications Market by Solution
8.1.3 US Unified Communications Market by Product
8.1.4 US Unified Communications Market by End User
8.2 Canada Unified Communications Market
8.2.1 Canada Unified Communications Market by Organization Size
8.2.2 Canada Unified Communications Market by Solution
8.2.3 Canada Unified Communications Market by Product
8.2.4 Canada Unified Communications Market by End User
8.3 Mexico Unified Communications Market
8.3.1 Mexico Unified Communications Market by Organization Size
8.3.2 Mexico Unified Communications Market by Solution
8.3.3 Mexico Unified Communications Market by Product
8.3.4 Mexico Unified Communications Market by End User
8.4 Rest of North America Unified Communications Market
8.4.1 Rest of North America Unified Communications Market by Organization Size
8.4.2 Rest of North America Unified Communications Market by Solution
8.4.3 Rest of North America Unified Communications Market by Product
8.4.4 Rest of North America Unified Communications Market by End User
Chapter 9. Company Profiles
9.1 Cisco Systems, Inc.
9.1.1 Company Overview
9.1.2 Financial Analysis
9.1.3 Regional Analysis
9.1.4 Research & Development Expense
9.1.1 Recent strategies and developments:
9.1.1.1 Partnerships, Collaborations, and Agreements:
9.1.1.2 Acquisitions and Mergers:
9.1.1.3 Product launches and Product Expansions:
9.1.2 SWOT Analysis
9.2 IBM Corporation
9.2.1 Company Overview
9.2.2 Financial Analysis
9.2.3 Regional & Segmental Analysis
9.2.4 Research & Development Expenses
9.2.5 Recent strategies and developments:
9.2.5.1 Partnerships, Collaborations, and Agreements:
9.2.6 SWOT Analysis
9.3 Microsoft Corporation
9.3.1 Company Overview
9.3.2 Financial Analysis
9.3.3 Segmental and Regional Analysis
9.3.4 Research & Development Expenses
9.3.5 Recent strategies and developments:
9.3.5.1 Partnerships, Collaborations, and Agreements:
9.3.5.2 Acquisitions and Mergers:
9.3.6 SWOT Analysis
9.4 NEC Corporation
9.4.1 Company Overview
9.4.2 Financial Analysis
9.4.3 Segmental Analysis
9.4.4 Research & Development Expenses
9.4.5 Recent strategies and developments:
9.4.5.1 Partnerships, Collaborations, and Agreements:
9.4.5.2 Geographical Expansions:
9.4.6 SWOT Analysis
9.5 Nokia Corporation
9.5.1 Company Overview
9.5.2 Financial Analysis
9.5.3 Segmental and Regional Analysis
9.5.4 Research & Development Expense
9.5.5 Recent strategies and developments:
9.5.5.1 Partnerships, Collaborations, and Agreements:
9.5.5.2 Acquisitions and Mergers:
9.5.5.3 Product launches and Product Expansions:
9.5.6 SWOT Analysis
9.6 Hewlett Packard Enterprise Company
9.6.1 Company Overview
9.6.2 Financial Analysis
9.6.3 Segmental and Regional Analysis
9.6.4 Research & Development Expense
9.6.5 SWOT Analysis
9.7 AT&T, Inc. (AT&T Intellectual Property)
9.7.1 Company Overview
9.7.2 Financial Analysis
9.7.3 Segmental and Regional Analysis
9.7.4 Research & Development Expense
9.7.5 Recent strategies and developments:
9.7.5.1 Partnerships, Collaborations, and Agreements:
9.7.5.2 Product launches and Product Expansions:
9.7.6 SWOT Analysis
9.8 Verizon Communications, Inc.
9.8.1 Company Overview
9.8.2 Financial Analysis
9.8.3 Segmental Analysis
9.8.4 Recent strategies and developments:
9.8.4.1 Partnerships, Collaborations, and Agreements:
9.8.4.2 Acquisitions and Mergers:
9.8.4.3 Product launches and Product Expansions:
9.9 Avaya Holdings Corporation
9.9.1 Company Overview
9.9.2 Financial Analysis
9.9.3 Segmental and Regional Analysis
9.9.4 Research & Development Expense
9.9.5 Recent strategies and developments:
9.9.5.1 Partnerships, Collaborations, and Agreements:
9.9.5.2 Acquisitions and Mergers:
9.9.5.3 Product launches and Product Expansions:
9.9.5.4 Geographical Expansions:
9.10. Plantronics, Inc. (Polycom, Inc.)
9.10.1 Company Overview
9.10.2 Financial Analysis
9.10.3 Segmental and Regional Analysis
9.10.4 Research & Development Expenses
9.10.5 Recent strategies and developments:
9.10.5.1 Partnerships, Collaborations, and Agreements:
9.10.5.2 Acquisitions and Mergers:
9.10.5.3 Geographical Expansions:
Unique Offerings 
