North America Communication Platform as a Service Market

North America Communication Platform as a Service Market Size, Share & Industry Trends Analysis Report By Component, By Solution Type, By Services Type (Professional Services and Managed Services), By Organization Size, By Vertical, By Country and Growth Forecast, 2022 - 2028

Report Id: KBV-13225 Publication Date: January-2023 Number of Pages: 109
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Market Report Description

The North America Communication Platform as a Service Market would witness market growth of 26.8% CAGR during the forecast period (2022-2028).

Several CPaaS suppliers offer pay-per-call, pay-per-video, and pay-per-message pricing models. As a result, CPaaS gives businesses a quicker and less expensive option to build their own bespoke apps to support communications. Applications in Telehealth, education, field services, customer support, contact centers, and social media have been the main focus of early CPaaS implementations. In addition, applications that use CPaaS may include capabilities like in-app chat, video-enabled help desks, and authentication services.

Without needing to create a real-time communications stack, communications platform-as-a-service (CPaaS) allows the integration of audio, video, and messaging to the applications. Removing the need to develop backend infrastructure and interfaces enables developers to include real-time communication capabilities in their standalone apps. In addition, a communications stack's total construction and maintenance costs may be decreased with the aid of communications platform-as-a-service (CPaaS).

The US has started a multi-stakeholder project called the Global Partnership on Artificial Intelligence (GPAI) that brings together expert thought while protecting individual freedom. Through a variety of foreign AI research and development alliances, several agencies, including the Office of the Under Secretary of State for Economic Growth, Energy, and the Environment, are assisting the US scientific and technology business. Due to these government efforts, more money will be invested in research and development for artificial intelligence projects. Furthermore, the expanding use of AI in many industrial sectors throughout North American countries would hasten the need for the best communication, driving up the demand for CPaaS for enterprises.

The US market dominated the North America Communication Platform as a Service Market by Country in 2021, and would continue to be a dominant market till 2028; thereby, achieving a market value of $12,495 million by 2028.The Canada market is poised to grow at a CAGR of 29.7% during (2022 - 2028). Additionally, The Mexico market would witness a CAGR of 28.6% during (2022 - 2028).

Based on Component, the market is segmented into Solution and Services. Based on Solution Type, the market is segmented into Message, Video, Voice and Others. Based on Services Type, the market is segmented into Professional Services and Managed Services. Based on Organization Size, the market is segmented into Large Enterprises and Small & Medium Enterprises (SMEs). Based on Vertical, the market is segmented into Telecom & IT, BFSI, Retail & E-commerce, Government, Education, Manufacturing, Healthcare & Life Sciences and Others. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.

Free Valuable Insights: The Global Communication Platform as a Service Market is Predict to reach $51.3 Billion by 2028, at a CAGR of 27.5%

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include RingCentral, Inc, 8x8, Inc., Avaya Inc. (Avaya Holdings Corp.), Sinch AB, Twilio, Inc., Telesign (Proximus Group), Bandwidth, Inc, N.V., Vonage Holdings Corp. (Ericsson AB), and Infobip Ltd.

Scope of the Study

Market Segments Covered in the Report:

By Component

  • Solution
    • Message
    • Video
    • Voice
    • Others
  • Services
    • Professional Services
    • Managed Services

By Organization Size

  • Large Enterprises
  • Small & Medium Enterprises (SMEs)

By Vertical

  • Telecom & IT
  • BFSI
  • Retail & E-commerce
  • Government
  • Education
  • Manufacturing
  • Healthcare & Life Sciences
  • Others

By Country

  • US
  • Canada
  • Mexico
  • Rest of North America

Key Market Players

List of Companies Profiled in the Report:

  • RingCentral, Inc
  • 8x8, Inc.
  • Avaya Inc. (Avaya Holdings Corp.)
  • Sinch AB
  • Twilio, Inc.
  • Telesign (Proximus Group)
  • Bandwidth, Inc
  • N.V.
  • Vonage Holdings Corp. (Ericsson AB)
  • Infobip Ltd.
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