Asia Pacific Communication Platform as a Service Market

Asia Pacific Communication Platform as a Service Market Size, Share & Industry Trends Analysis Report By Component, By Solution Type, By Services Type (Professional Services and Managed Services), By Organization Size, By Vertical, By Country and Growth Forecast, 2022 - 2028

Report Id: KBV-13222 Publication Date: January-2023 Number of Pages: 128
Special Offering:
Industry Insights | Market Trends
Highest number of Tables | 24/7 Analyst Support

Market Report Description

The Asia Pacific Communication Platform as a Service Market would witness market growth of 28.1% CAGR during the forecast period (2022-2028).

Cloud computing allows CPaaS providers to provide businesses of any size the chance to create and integrate communications services. Teams can save infrastructure, human resources, time to market, and price costs since CPaaS vendors often let developers pay only for the services they use. A CPaaS may also support multi-tenancy, which enables numerous users to use the service concurrently, each in its own safe environment.

Additionally, CPaaS often allows a business to provide 24/7 online help. There are several other benefits that CPaaS suppliers may deliver to companies. End users may benefit from chatbots' enhanced productivity and efficiency since they are data-driven and scalable.

Additionally, using chatbots in commercial applications allows businesses to influence their clients through preferred channels with quicker service favorably. Therefore, the need for the solution is anticipated to be driven by the integration of the communication platform via chatbot services. Numerous businesses are investing in chatbot-based communication systems due to their wide range of applications.

China's government is accelerating the digital transformation of its sectors to previously unheard-of levels. Beijing also wants to increase the inclusivity of digital public services to improve the digital economy's governance structure. The Chinese government is increasing financing for 6G research and development and encouraging innovation in essential fields like integrated circuits and AI (artificial intelligence). Chinese cloud service providers should prioritize offering enhanced technical performance while also ensuring data security. The government's encouragement of the digital transformation of more established sectors led to increased cloud use. As a result, a significant determinant in the sector's future is conventional businesses' acceptance of cloud services.

The China market dominated the Asia Pacific Communication Platform as a Service Market by Country in 2021, and would continue to be a dominant market till 2028; thereby, achieving a market value of $4,307.2 million by 2028.The Japan market is estimated to grow a CAGR of 27.4% during (2022 - 2028). Additionally, The India market would experience a CAGR of 28.9% during (2022 - 2028).

Based on Component, the market is segmented into Solution and Services. Based on Solution Type, the market is segmented into Message, Video, Voice and Others. Based on Services Type, the market is segmented into Professional Services and Managed Services. Based on Organization Size, the market is segmented into Large Enterprises and Small & Medium Enterprises (SMEs). Based on Vertical, the market is segmented into Telecom & IT, BFSI, Retail & E-commerce, Government, Education, Manufacturing, Healthcare & Life Sciences and Others. Based on countries, the market is segmented into China, Japan, India, South Korea, Singapore, Malaysia, and Rest of Asia Pacific.

Free Valuable Insights: The Worldwide Communication Platform as a Service Market is Projected to reach USD 51.3 Billion by 2028, at a CAGR of 27.5%

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include RingCentral, Inc, 8x8, Inc., Avaya Inc. (Avaya Holdings Corp.), Sinch AB, Twilio, Inc., Telesign (Proximus Group), Bandwidth, Inc, N.V., Vonage Holdings Corp. (Ericsson AB), and Infobip Ltd.

Scope of the Study

Market Segments Covered in the Report:

By Component

  • Solution
    • Message
    • Video
    • Voice
    • Others
  • Services
    • Professional Services
    • Managed Services

By Organization Size

  • Large Enterprises
  • Small & Medium Enterprises (SMEs)

By Vertical

  • Telecom & IT
  • BFSI
  • Retail & E-commerce
  • Government
  • Education
  • Manufacturing
  • Healthcare & Life Sciences
  • Others

By Country

  • China
  • Japan
  • India
  • South Korea
  • Singapore
  • Malaysia
  • Rest of Asia Pacific

Key Market Players

List of Companies Profiled in the Report:

  • RingCentral, Inc
  • 8x8, Inc.
  • Avaya Inc. (Avaya Holdings Corp.)
  • Sinch AB
  • Twilio, Inc.
  • Telesign (Proximus Group)
  • Bandwidth, Inc
  • N.V.
  • Vonage Holdings Corp. (Ericsson AB)
  • Infobip Ltd.
Need a report that reflects how COVID-19 has impacted this market and its growth? Download Free Sample Now


Call: +1(646) 600-5072


  • Buy Sections of This Report
  • Buy Country Level Reports
  • Request for Historical Data
  • Discounts Available for Start-Ups & Universities

Unique Offerings Unique Offerings

  • Exhaustive coverage
  • The highest number of Market tables and figures
  • Subscription-based model available
  • Guaranteed best price
  • Support with 10% customization free after sale

Trusted by over
5000+ clients

Our team of dedicated experts can provide you with attractive expansion opportunities for your business.

Client Logo