North America Customer Experience Management Market Size to register a growth of 7.8% CAGR

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According to a new report North America Customer Experience Management Market, published by KBV research, the North America Customer Experience Management Market Size would witness market growth of 7.8% CAGR during the forecast period (2018-2024).

The US market dominated the North America Email & Web Services Market by Country in 2017. The Canada market is expected to witness a CAGR of 21.7% during (2018 - 2024). Additionally, The Mexico market is expected to witness a CAGR of 20.6% during (2018-2024).

Key Market Segments - North America Customer Experience Management Market

 North America Customer Experience Management Market Size

The On Premise market dominated the Mexico Customer Experience Management Market by Deployment Type in 2017, growing at a CAGR of 19.6 % during the forecast period. The Cloud market is expected to witness CAGR of 26% during (2018 - 2024).Source: KBV Research Analysis

The Call Centers market dominated the Canada Customer Experience Management Market by Touch Point Type in 2017, thereby, achieving a market value of $334.3 million by 2024. The Stores/ Branch market is expected to witness a CAGR of 24.9% during (2018-2024). Additionally, The Mobile & Others market is expected to witness a CAGR of 25.4% during (2018-2024).

Full Report: https://www.kbvresearch.com/north-america-customer-experience-management-market/

The market research report has exhaustive quantitative insights providing a clear picture of the market potential in various segments across the countries in the region. The key impacting factors of the North America Customer Experience Management Market have been discussed in the report with the competition analysis and elaborated company profiles of Adobe Systems Inc., Avaya, CA Technologies, Inc., IBM Corporation, Nokia Corporation (Nokia Networks), Open Text Corporation, Oracle Corporation, SAP SE, SAS Institute, Inc., and Zendesk.

North America Customer Experience Management Market Size Segmentation

By Touch Point Type

  • Call Centers
  • Email & Web Services
  • Stores/ Branch
  • Social Media
  • Mobile & Others

By Analytical Tool Type

  • Text Analytics
  • Web Analytics
  • Enterprise Feedback Management Software
  • Speech Analytics & Others

By Organization Size

  • Cloud
  • On-Premise

By Vertical

  • BFSI
  • Government
  • Energy & Utilities
  • Healthcare
  • Manufacturing
  • Retail
  • Telecom, Media & Entertainment
  • Others

By Country

  • US Customer Experience Management Market
  • Canada Customer Experience Management Market
  • Mexico Customer Experience Management Market
  • Rest of North America Customer Experience Management Market

Companies Profiled

  • Adobe Systems Inc.
  • Avaya
  • CA Technologies, Inc.
  • IBM Corporation
  • Nokia Corporation (Nokia Networks)
  • Open Text Corporation
  • Oracle Corporation
  • SAP SE
  • SAS Institute, Inc.
  • Zendesk

Related Reports:

Global Customer Experience Management Market (2018-2024)

Europe Customer Experience Management Market (2018-2024)

Asia Pacific Customer Experience Management Market (2018-2024)

LAMEA Customer Experience Management Market (2018-2024)

 

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