LAMEA Unified Communications Market By Organization Size (Large Enterprises and Small & Medium Enterprises), By Solution (Instant & Unified Messaging, Audio & Video Conferencing, IP Telephony, and Others), By Product (On-premise and Hosted), By End User (Enterprises, Government, Healthcare, Education and Others), By Country, Growth Potential, Industry Analysis Report and Forecast, 2021 - 2027
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Market Report Description
The Latin America, Middle East and Africa Unified Communications Market would witness market growth of 23.4% CAGR during the forecast period (2021-2027).
Numerous organizations are intending to purchase customized solutions as they allow organizations to choose particular communication tools that cater to their requirements utilizing Bring Your Carrier (BYOC) strategy. With the increase in demand for unbundled Unified Communications packages, Unified Communications providers would deliver the one-size-fits-all approach in forthcoming years. Customers would pick world-class solutions with unified communication platforms or applications integrated with APIs.
The growth & demand for unified communications solutions would witness lucrative growth opportunities due to the increase in demand for cloud-based solutions, the surge in the penetration of the Internet of Things, a decline in administration and maintenance cost, and increasing acceptance of social media among the enterprises.
The demand for unified communications solutions in this region has been low due to the presence of cost-effective countries in the region. The players operating in the regional market are facing challenges to fulfill various requirements of diverse businesses associated with several applications inside the organization to provide highly effective solutions. Moreover, there is less availability of SMEs in this region which would hamper the demand for UC solutions in the regional market.
However, large enterprises have started to utilize Unified Communications solutions in order to simplify their communication services and to operate from multiple or worldwide locations. The adoption of Unified Communications solutions by companies offers higher flexibility and scalability for communication channels that include numerous individuals. With the deployment of Unified Communications, processes like adding and removing users, particularly seasonal and temporary workers, can be carried out easily. Thus, these aspects would open new growth avenues for the players operating in the regional market.
The Brazil market dominated the LAMEA Hosted Unified Communications Market by Country 2020, and would continue to be a dominant market till 2027; thereby, achieving a market value of $3,453.4 million by 2027. The Argentina market would witness a CAGR of 25% during (2021 - 2027). Additionally, The UAE market is expected to witness a CAGR of 24.1% during (2021 - 2027).
Based on Organization Size, the market is segmented into Large Enterprises and Small & Medium Enterprises. Based on Solution, the market is segmented into Instant & Unified Messaging, Audio & Video Conferencing, IP Telephony, and Others. Based on Product, the market is segmented into On-premise and Hosted. Based on End User, the market is segmented into Enterprises, Government, Healthcare, Education and Others. Based on countries, the market is segmented into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Cisco Systems, Inc., IBM Corporation, Microsoft Corporation, NEC Corporation, Nokia Corporation, Hewlett Packard Enterprise Company, AT&T, Inc. (AT&T Intellectual Property), Verizon Communications, Inc., Avaya Holdings Corporation, and Plantronics, Inc. (Polycom, Inc.).
Scope of the Study
Market Segments Covered in the Report:
By Organization Size
- Large Enterprises
- Small & Medium Enterprises
- Instant & Unified Messaging
- Audio & Video Conferencing
- IP Telephony
By End User
- Saudi Arabia
- South Africa
- Rest of LAMEA
Key Market Players
List of Companies Profiled in the Report:
- Cisco Systems, Inc.
- IBM Corporation
- Microsoft Corporation
- NEC Corporation
- Nokia Corporation
- Hewlett Packard Enterprise Company
- AT&T, Inc. (AT&T Intellectual Property)
- Verizon Communications, Inc.
- Avaya Holdings Corporation
- Plantronics, Inc. (Polycom, Inc.)
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