Europe Speech Analytics Market Size

Europe Speech Analytics Market Size

Europe Speech Analytics Market By Component (Solution - Speech Engine Solution, Indexing, Analysis, & Query Tools, Reporting & Visualization Tools; Services - Professional, Managed), Application (Customer Experience Management, Agent Performance Monitoring, Sales Performance Management, Call Monitoring & Competitive Intelligence), Deployment Type (Cloud, On-Premise), Vertical (BFSI, Government, Energy & Utilities, Healthcare, Media & Entertainment, Retail, Telecom & IT, Travel & Hospitality)

Special Offering :

Industry Insights | Market Trends | Highest number of Tables | 24/7 Analyst Support

Published Date : March-2018 | Number of Pages : 132 | Format : PDF

The Europe Speech Analytics Market would witness market growth of 16.1% CAGR during the forecast period (2017 - 2023). Speech analytics is conducted using specialized speech analytics software which has the capabilities to understand the spoken word of many dialects and translate the same into text format. The speech analytics market is growing due to increased prevalence of voice, interactions among consumers while interacting with customer representatives to address service level related issues.

Need for higher customer satisfaction levels, the growing importance of real-time speech analytics, and demand for speech analytics solutions in the Business Process Outsourcing (BPO) sector would drive the growth of the market. Based on Component, the market report segments the market into Solution and Services. Solution type includes Speech Engine, Indexing, Analysis, & Query Tools, and Reporting & Visualization Tools. The Services type includes Professional and Managed Services. 

Click Here For Free Insights:

Based on Application, the Speech Analytics market segments the market into Customer Experience Management, Agent Performance Monitoring, Sales Performance Management, Call Monitoring & Competitive Intelligence, and Others. Based on Organization Size, the Speech Analytics market segments the market into Small & Medium Enterprises and Large Enterprises. Based on Deployment Type, the market report segments the market into Cloud and On-Premise. Based on Vertical, the market report segments the market into BFSI, Government, Energy & Utilities, Healthcare, Media & Entertainment, Retail, Telecom & IT, Travel & Hospitality, and Others.

Based on Countries, the Speech Analytics market segments the market into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe. The market research report covers the competition analysis of key stakeholders of the Europe Speech Analytics Market. Key companies profiled in the report include Verint Systems, NICE Ltd., CallMiner, Avaya, Hewlett Packard Enterprise (HPE) Company, VOCI Technologies, Zoom International, Clarabridge, Almawave, and Calabrio, Inc.

Related Reports:

North America Speech Analytics Market (2017-2023)

Global Speech Analytics Market (2017-2023)

Asia Pacific Speech Analytics Market (2017-2023)

LAMEA Speech Analytics Market (2017-2023)


Share



Purchase Report

 1500
 1800
 2520

Special Pricing & Discounts

  • Buy Sections of This Report
  • Buy Country Level Reports
  • Request for Historical Data
  • Discounts Available for Start-Ups & Universities