Europe Healthcare CRM Market Size & Growth Forecast to 2028

Europe Healthcare CRM Market Size, Share & Industry Trends Analysis Report By Deployment Mode, By Functionality (Sales, Customer Service & Support, Digital Commerce, Cross -CRM and Marketing), By End Use, By Country and Growth Forecast, 2022 - 2028

Published Date: October-2022 | Number of Pages: 100 | Format: PDF | Report ID: KBV-20377

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Market Report Description

The Europe Healthcare CRM Market would witness market growth of 8.7% CAGR during the forecast period (2022-2028).

Clinics may learn more about patient requirements, discover behaviour trends, and tailor services as a result of consolidated data and a bird's-eye perspective of all patient contacts. The synchronization of health records exchanged by nurses, physicians, and other workers with CRMs enables a more effective and prompter response to patient enquiries. Additionally, CRMs aid clinicians in making quicker diagnosis, identifying reoccurring illnesses, and administering preventive therapy.

By integrating with wearable devices for remote patient monitoring and automating reminders for checkups and routine testing, CRMs enable clinics to provide better care for patients with chronic health issues. CRMs prevent administrative mistakes and poor patient record management. Each patient does have a profile that includes contact details, health records, a treatment history, and a schedule of upcoming visits. Using pre-configured templates, CRM software creates patient profiles, limiting the chance of missing or incorrect data entry.

CRMs automatically update information in real time, allowing medical professionals to operate with the most current patient information. In addition, CRMs commonly link with electronic health record (EHR) systems to consolidate and standardize data. A CRM system facilitates the recruitment of new patients via social media, email, and other modes of communication. In addition, CRMs allow businesses to monitor referrals and retain current patients through targeted marketing.

The healthcare system in Germany is robust, particularly in terms of infrastructure, hospital beds, and qualified personnel. One out of every six employment in Germany is associated with the healthcare industry, which has an economic impact of EUR 678.2 billion and accounts for around 12 percent of Germany's GDP. The Federal Institute of Drugs and Pharmaceuticals, BfArM (the German counterpart of the FDA) is accepting online applications for DiGAs.

The Germany market dominated the Europe Healthcare CRM Market by Country in 2021, and would continue to be a dominant market till 2028; thereby, achieving a market value of $1,547 million by 2028.The UK market is anticipated to grow at a CAGR of 7.8% during (2022 - 2028). Additionally, The France market would exhibit a CAGR of 9.5% during (2022 - 2028).

Based on Deployment Mode, the market is segmented into Cloud/Web-based Model and On-premise Model. Based on Functionality, the market is segmented into Sales, Customer Service & Support, Digital Commerce, Cross -CRM and Marketing. Based on End Use, the market is segmented into Healthcare Providers, Healthcare Payers and Life Sciences Industry. Based on countries, the market is segmented into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.

Free Valuable Insights: The Global Healthcare CRM Market will Hit $25 Billion by 2028, at a CAGR of 8.9%

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include IBM Corporation, Microsoft Corporation, Oracle Corporation, SAP SE, Accenture PLC, Zoho Corporation Pvt. Ltd.,, Inc., Verint Systems, Inc., Creatio EMEA Ltd., and Inc.

Scope of the Study

Market Segments Covered in the Report:

By Deployment Mode

  • Cloud/Web-based Model
  • On-premise Model

By Functionality

  • Sales
  • Customer Service & Support
  • Digital Commerce
  • Cross -CRM
  • Marketing

By End Use

  • Healthcare Providers
  • Healthcare Payers
  • Life Sciences Industry

By Country

  • Germany
  • UK
  • France
  • Russia
  • Spain
  • Italy
  • Rest of Europe

Key Market Players

List of Companies Profiled in the Report:

  • IBM Corporation
  • Microsoft Corporation
  • Oracle Corporation
  • SAP SE
  • Accenture PLC
  • Zoho Corporation Pvt. Ltd.
  •, Inc.
  • Verint Systems, Inc.
  • Creatio EMEA Ltd.
  • Inc.

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Related Reports:

Global Healthcare CRM Market Report 2022-2028

North America Healthcare CRM Market Report 2022-2028

Asia Pacific Healthcare CRM Market Report 2022-2028

LAMEA Healthcare CRM Market Report 2022-2028

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