The Worldwide Healthcare CRM Market is Projected to reach USD 25 Billion by 2028, at a CAGR of 8.9%

Published Date: 30-Sep-2022

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Healthcare CRM Market Growth, Trends and Report Highlights

According to a new report, published by KBV research, The Global Healthcare CRM Market size is expected to reach $25 billion by 2028, rising at a market growth of 8.9% CAGR during the forecast period.

The On-premise Model segment is showcasing CAGR of 7.6% during (2022 - 2028). The section consists of elements like server hardware, integration capabilities, software licenses, and IT personnel that are housed on the grounds of a business. U.S.-based SugarCRM Inc., for example, offers a number of CRM systems, including on-premise CRM. The firm specializes on sales force automation with high degrees of customization and control that can be installed on-premises.

The Sales segment acquired maximum revenue share in the Global Healthcare CRM Market by Functionality in 2021 thereby, achieving a market value of $9 billion by 2028. As the usage of technology in healthcare continues to expand, CRMs are getting more comprehensive and feature-rich. They assist healthcare businesses with improving patient management, automating workflows, using patient data, and delivering a more tailored patient experience.

The Healthcare Payers segment has shown the growth rate of 9.1% during (2022 - 2028). Payers include insurance companies which helps the clients to tackle their various problems by paying an amount. For example, GE Healthcare collaborated with Capgemini to build the SFDC Lightning Salescloud in order to improve the logistics of their medical equipment installation schedule.

The North America market dominated the Global Healthcare CRM Market by Region in 2021, and would continue to be a dominant market till 2028; thereby, achieving a market value of $10.8 billion by 2028.The Europe market is exhibiting a CAGR of 8.7% during (2022 - 2028). Additionally, The Asia Pacific market would showcase a CAGR of 10.1% during (2022 - 2028).

Full Report:

The market research report has exhaustive quantitative insights providing a clear picture of the market potential in various segments across the globe with country wise analysis in each discussed region. The key impacting factors of the market have been discussed in the report with the elaborated company profiles of IBM Corporation, Microsoft Corporation, Oracle Corporation, SAP SE, Accenture PLC, Zoho Corporation Pvt. Ltd.,, Inc., Verint Systems, Inc., Creatio EMEA Ltd., and Inc.

Global Healthcare CRM Market Segmentation

By Deployment Mode

  • Cloud/Web-based Model
  • On-premise Model

By Functionality

  • Sales
  • Customer Service & Support
  • Digital Commerce
  • Cross -CRM
  • Marketing

By End Use

  • Healthcare Providers
  • Healthcare Payers
  • Life Sciences Industry

By Geography

  • North America
    • US
    • Canada
    • Mexico
    • Rest of North America
  • Europe
    • Germany
    • UK
    • France
    • Russia
    • Spain
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Singapore
    • Malaysia
    • Rest of Asia Pacific
    • Brazil
    • Argentina
    • UAE
    • Saudi Arabia
    • South Africa
    • Nigeria
    • Rest of LAMEA

Companies Profiled

  • IBM Corporation
  • Microsoft Corporation
  • Oracle Corporation
  • SAP SE
  • Accenture PLC
  • Zoho Corporation Pvt. Ltd.
  •, Inc.
  • Verint Systems, Inc.
  • Creatio EMEA Ltd.
  • Inc.

Unique Offerings from KBV Research

  • Exhaustive coverage
  • The highest number of market tables and figures
  • Subscription-based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

Related Reports:

North America Healthcare CRM Market Future Scope & Opportunities 2022-2028

Europe Healthcare CRM Market & Growth Forecast 2022-2028

Asia Pacific Healthcare CRM Market, Share & Industry Outlook to 2028

LAMEA Healthcare CRM Market Growth, Trends & Forecasts 2022-2028

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