Europe Customer Success Platforms Market By Component (Platforms (Without Services) and Services), By Application (Sales & Marketing Optimization, Customer Service, Risk & Compliance Management, Reporting & Analytics, Customer Segmentation & Onboarding, and Others), By Deployment Type (On-premise and Cloud), By Enterprise Size (Large Enterprises and Small & Medium Enterprises), By End User (BFSI, Retail & eCommerce, Transportation & Logistics, Healthcare, Telecom & IT, Government & Public Sector and Others), By Country, Industry Analysis and Forecast, 2020 - 2026

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Customer Success Platforms Market, by Component
1.4.2 Europe Customer Success Platforms Market, by Application
1.4.3 Europe Customer Success Platforms Market, by Deployment Type
1.4.4 Europe Customer Success Platforms Market, by Enterprise Size
1.4.5 Europe Customer Success Platforms Market, by End User
1.4.6 Europe Customer Success Platforms Market, by Country
1.5 Methodology for the research

Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.2 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints

Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2016-2020)
3.3.2 Key Strategic Move: (Product Launches and Product Expansions : 2017, Feb – 2020, May) Leading Players

Chapter 4. Europe Customer Success Platforms Market by Component
4.1 Europe Customer Success Platforms (Without Services) Market by Country
4.2 Europe Customer Success Platforms Services Market by Country

Chapter 5. Europe Customer Success Platforms Market by Application
5.1 Europe Customer Success Platforms Sales & Marketing Optimization Market by Country
5.2 Europe Customer Success Platforms Customer Service Market by Country
5.3 Europe Customer Success Platforms Risk & Compliance Management Market by Country
5.4 Europe Customer Success Platforms Reporting & Analytics Market by Country
5.5 Europe Customer Success Platforms Customer Segmentation & Onboarding Market by Country
5.6 Europe Other Application Customer Success Platforms Market by Country

Chapter 6. Europe Customer Success Platforms Market by Deployment Type
6.1 Europe On-premise Customer Success Platforms Market by Country
6.2 Europe Cloud Customer Success Platforms Market by Country

Chapter 7. Europe Customer Success Platforms Market by Enterprise Size
7.1 Europe Large Enterprises Customer Success Platforms Market by Country
7.2 Europe Small & Medium Enterprises Customer Success Platforms Market by Country

Chapter 8. Europe Customer Success Platforms Market by End User
8.1 Europe BFSI Customer Success Platforms Market by Country
8.2 Europe Retail & eCommerce Customer Success Platforms Market by Country
8.3 Europe Transportation & Logistics Customer Success Platforms Market by Country
8.4 Europe Healthcare Customer Success Platforms Market by Country
8.5 Europe Telecom & IT Customer Success Platforms Market by Country
8.6 Europe Government & Public Sector Customer Success Platforms Market by Country
8.7 Europe Others Customer Success Platforms Market by Country

Chapter 9. Europe Customer Success Platforms Market by Country
9.1 Germany Customer Success Platforms Market
9.1.1 Germany Customer Success Platforms Market by Component
9.1.2 Germany Customer Success Platforms Market by Application
9.1.3 Germany Customer Success Platforms Market by Deployment Type
9.1.4 Germany Customer Success Platforms Market by Enterprise Size
9.1.5 Germany Customer Success Platforms Market by End User
9.2 UK Customer Success Platforms Market
9.2.1 UK Customer Success Platforms Market by Component
9.2.2 UK Customer Success Platforms Market by Application
9.2.3 UK Customer Success Platforms Market by Deployment Type
9.2.4 UK Customer Success Platforms Market by Enterprise Size
9.2.5 UK Customer Success Platforms Market by End User
9.3 France Customer Success Platforms Market
9.3.1 France Customer Success Platforms Market by Component
9.3.2 France Customer Success Platforms Market by Application
9.3.3 France Customer Success Platforms Market by Deployment Type
9.3.4 France Customer Success Platforms Market by Enterprise Size
9.3.5 France Customer Success Platforms Market by End User
9.4 Russia Customer Success Platforms Market
9.4.1 Russia Customer Success Platforms Market by Component
9.4.2 Russia Customer Success Platforms Market by Application
9.4.3 Russia Customer Success Platforms Market by Deployment Type
9.4.4 Russia Customer Success Platforms Market by Enterprise Size
9.4.5 Russia Customer Success Platforms Market by End User
9.5 Spain Customer Success Platforms Market
9.5.1 Spain Customer Success Platforms Market by Component
9.5.2 Spain Customer Success Platforms Market by Application
9.5.3 Spain Customer Success Platforms Market by Deployment Type
9.5.4 Spain Customer Success Platforms Market by Enterprise Size
9.5.5 Spain Customer Success Platforms Market by End User
9.6 Italy Customer Success Platforms Market
9.6.1 Italy Customer Success Platforms Market by Component
9.6.2 Italy Customer Success Platforms Market by Application
9.6.3 Italy Customer Success Platforms Market by Deployment Type
9.6.4 Italy Customer Success Platforms Market by Enterprise Size
9.6.5 Italy Customer Success Platforms Market by End User
9.7 Rest of Europe Customer Success Platforms Market
9.7.1 Rest of Europe Customer Success Platforms Market by Component
9.7.2 Rest of Europe Customer Success Platforms Market by Application
9.7.3 Rest of Europe Customer Success Platforms Market by Deployment Type
9.7.4 Rest of Europe Customer Success Platforms Market by Enterprise Size
9.7.5 Rest of Europe Customer Success Platforms Market by End User

Chapter 10. Company Profiles
10.1 Salesforce.com, Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Recent strategies and developments:
10.1.5.1 Acquisition and Mergers:
10.1.5.2 Product Launches and Product Expansions:
10.1.6 SWOT Analysis
10.2 Cisco Systems, Inc.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expense
10.2.5 Recent strategies and developments:
10.2.5.1 Acquisition and Mergers:
10.2.5.2 Partnerships, Collaborations, and Agreements:
10.2.6 SWOT Analysis
10.3 HubSpot, Inc.
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Regional Analysis
10.3.4 Research & Development Expense
10.3.5 Recent strategies and developments:
10.3.5.1 Product Launches and Product Expansions:
10.4 Medallia, Inc. (Strikedeck, Inc.)
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Regional Analysis
10.4.4 Research & Development Expense
10.4.5 Recent strategies and developments:
10.4.5.1 Partnerships, Collaborations, and Agreements:
10.4.5.2 Product Launches and Product Expansions:
10.5 Gainsight, Inc.
10.5.1 Company Overview
10.5.2 Recent strategies and developments:
10.5.2.1 Acquisition and Mergers:
10.5.2.2 Product Launches and Product Expansions:
10.5.2.3 Partnerships, Collaborations, and Agreements:
10.6 Totango, Ltd.
10.6.1 Company Overview
10.6.2 Recent strategies and developments:
10.6.2.1 Acquisition and Mergers:
10.6.2.2 Product Launches and Product Expansions:
10.6.2.3 Partnerships, Collaborations, and Agreements:
10.7 UserIQ, Inc.
10.7.1 Company Overview
10.7.2 Recent strategies and developments:
10.7.2.1 Acquisition and Mergers:
10.7.2.2 Product Launches and Product Expansions:
10.7.2.3 Partnerships, Collaborations, and Agreements:
10.8 Planhat AB
10.8.1 Company Overview
10.9 Salesmachine, Inc.
10.9.1 Company Overview
10.10. Freshworks, Inc.
10.10.1 Company Overview
10.10.2 Recent strategies and developments:
10.10.2.1 Acquisition and Mergers:
10.10.2.2 Product Launches and Product Expansions: