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Europe Customer Success Platforms Market By Component (Platforms (Without Services) and Services), By Application (Sales & Marketing Optimization, Customer Service, Risk & Compliance Management, Reporting & Analytics, Customer Segmentation & Onboarding, and Others), By Deployment Type (On-premise and Cloud), By Enterprise Size (Large Enterprises and Small & Medium Enterprises), By End User (BFSI, Retail & eCommerce, Transportation & Logistics, Healthcare, Telecom & IT, Government & Public Sector and Others), By Country, Industry Analysis and Forecast, 2020 - 2026

Published Date : 9-Mar-2021

Pages: 126

Formats: PDF

The Europe Customer Success Platforms Market would witness market growth of 19.7% CAGR during the forecast period (2020-2026). Customer services are getting more sophisticated due to different factors such as the rising adoption of digitalization in almost every industry vertical & customers using several channels to connect with brands. As a result of this aspect, enterprises are facing many challenges like managing & supporting several customer channels and provide stability of experience across the channels.

The requirement for customer success platform solutions around the world is expected to be fueled by the capability to automate & scale business with the help of engaging clients throughout the lifecycle.

The rising product adoption, declined churn rate & many up-selling opportunities are some of the factors which are expected to boost the growth of the global customer success platforms market. The demand is further encouraged by the capability to scale and automate business combined with the help of engaging customers across the lifecycle. The demand for customer success platforms is increasingly pushed by the rising data value as a result of digitization.

Moreover, the growth of the customer success platforms market is further propelled by the ability to recognize the cross-sell & up-sell opportunities and deal with the areas of response on a priority basis. The global customer success platform market is witnessing massive growth due to the increasing technological developments such as Artificial Intelligence & Machine Learning. On the other hand, the growth of the customer success platforms market is hampered by various data limitations & security problems. Moreover, there are many obstacles in the market growth such as limitations in the synchronization & aggregation of data from various tools.

Based on Component, the market is segmented into Platforms (Without Services) and Services. Based on Application, the market is segmented into Sales & Marketing Optimization, Customer Service, Risk & Compliance Management, Reporting & Analytics, Customer Segmentation & Onboarding, and Others. Based on Deployment Type, the market is segmented into On-premise and Cloud. Based on Enterprise Size, the market is segmented into Large Enterprises and Small & Medium Enterprises. Based on End User, the market is segmented into BFSI, Retail & eCommerce, Transportation & Logistics, Healthcare, Telecom & IT, Government & Public Sector and Others. Based on countries, the market is segmented into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.

The Germany market dominated the Europe Customer Success Platforms Reporting & Analytics Market by Country 2019, growing at a CAGR of 19.6 % during the forecast period. The UK market is showcasing a CAGR of 20% during (2020 - 2026). Additionally, The France market is poised to witness a CAGR of 21.8% during (2020 - 2026).

The On-premise market dominated the Russia Customer Success Platforms Market by Deployment Type 2019, thereby, achieving a market value of $67.2 million by 2026. The Cloud market would exhibit highest CAGR of 20.6% during (2020 - 2026).

Free Valuable Insights: Customer Success Platforms Market in Europe is expected to register a CAGR of 19.7% during the forecast period (2020-2026)

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Salesforce.com, Inc., Cisco Systems, Inc., HubSpot, Inc., Medallia, Inc. (Strikedeck, Inc.), Gainsight, Inc., Totango, Ltd., UserIQ, Inc., Planhat AB, Salesmachine, Inc., and Freshworks, Inc.

Scope of the Study

Market Segments Covered in the Report:

By Component

  • Platforms (Without Services)
  • Services

By Application

  • Sales & Marketing Optimization
  • Customer Service
  • Risk & Compliance Management
  • Reporting & Analytics
  • Customer Segmentation & Onboarding
  • Others

By Deployment Type

  • On-premise
  • Cloud

By Enterprise Size

  • Large Enterprises
  • Small & Medium Enterprises

By End-User

  • BFSI
  • Retail & eCommerce
  • Transportation & Logistics
  • Healthcare
  • Telecom & IT
  • Government & Public Sector
  • Others

By Country

  • Germany
  • UK
  • France
  • Russia
  • Spain
  • Italy
  • Rest of Europe

Key Market Players

List of Companies Profiled in the Report:

  • Salesforce.com, Inc.
  • Cisco Systems, Inc.
  • HubSpot, Inc.
  • Medallia, Inc. (Strikedeck, Inc.)
  • Gainsight, Inc.
  • Totango, Ltd.
  • UserIQ, Inc.
  • Planhat AB
  • Salesmachine, Inc.
  • Freshworks, Inc.
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Customer Success Platforms Market, by Component
1.4.2 Europe Customer Success Platforms Market, by Application
1.4.3 Europe Customer Success Platforms Market, by Deployment Type
1.4.4 Europe Customer Success Platforms Market, by Enterprise Size
1.4.5 Europe Customer Success Platforms Market, by End User
1.4.6 Europe Customer Success Platforms Market, by Country
1.5 Methodology for the research

Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.2 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints

Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2016-2020)
3.3.2 Key Strategic Move: (Product Launches and Product Expansions : 2017, Feb – 2020, May) Leading Players

Chapter 4. Europe Customer Success Platforms Market by Component
4.1 Europe Customer Success Platforms (Without Services) Market by Country
4.2 Europe Customer Success Platforms Services Market by Country

Chapter 5. Europe Customer Success Platforms Market by Application
5.1 Europe Customer Success Platforms Sales & Marketing Optimization Market by Country
5.2 Europe Customer Success Platforms Customer Service Market by Country
5.3 Europe Customer Success Platforms Risk & Compliance Management Market by Country
5.4 Europe Customer Success Platforms Reporting & Analytics Market by Country
5.5 Europe Customer Success Platforms Customer Segmentation & Onboarding Market by Country
5.6 Europe Other Application Customer Success Platforms Market by Country

Chapter 6. Europe Customer Success Platforms Market by Deployment Type
6.1 Europe On-premise Customer Success Platforms Market by Country
6.2 Europe Cloud Customer Success Platforms Market by Country

Chapter 7. Europe Customer Success Platforms Market by Enterprise Size
7.1 Europe Large Enterprises Customer Success Platforms Market by Country
7.2 Europe Small & Medium Enterprises Customer Success Platforms Market by Country

Chapter 8. Europe Customer Success Platforms Market by End User
8.1 Europe BFSI Customer Success Platforms Market by Country
8.2 Europe Retail & eCommerce Customer Success Platforms Market by Country
8.3 Europe Transportation & Logistics Customer Success Platforms Market by Country
8.4 Europe Healthcare Customer Success Platforms Market by Country
8.5 Europe Telecom & IT Customer Success Platforms Market by Country
8.6 Europe Government & Public Sector Customer Success Platforms Market by Country
8.7 Europe Others Customer Success Platforms Market by Country

Chapter 9. Europe Customer Success Platforms Market by Country
9.1 Germany Customer Success Platforms Market
9.1.1 Germany Customer Success Platforms Market by Component
9.1.2 Germany Customer Success Platforms Market by Application
9.1.3 Germany Customer Success Platforms Market by Deployment Type
9.1.4 Germany Customer Success Platforms Market by Enterprise Size
9.1.5 Germany Customer Success Platforms Market by End User
9.2 UK Customer Success Platforms Market
9.2.1 UK Customer Success Platforms Market by Component
9.2.2 UK Customer Success Platforms Market by Application
9.2.3 UK Customer Success Platforms Market by Deployment Type
9.2.4 UK Customer Success Platforms Market by Enterprise Size
9.2.5 UK Customer Success Platforms Market by End User
9.3 France Customer Success Platforms Market
9.3.1 France Customer Success Platforms Market by Component
9.3.2 France Customer Success Platforms Market by Application
9.3.3 France Customer Success Platforms Market by Deployment Type
9.3.4 France Customer Success Platforms Market by Enterprise Size
9.3.5 France Customer Success Platforms Market by End User
9.4 Russia Customer Success Platforms Market
9.4.1 Russia Customer Success Platforms Market by Component
9.4.2 Russia Customer Success Platforms Market by Application
9.4.3 Russia Customer Success Platforms Market by Deployment Type
9.4.4 Russia Customer Success Platforms Market by Enterprise Size
9.4.5 Russia Customer Success Platforms Market by End User
9.5 Spain Customer Success Platforms Market
9.5.1 Spain Customer Success Platforms Market by Component
9.5.2 Spain Customer Success Platforms Market by Application
9.5.3 Spain Customer Success Platforms Market by Deployment Type
9.5.4 Spain Customer Success Platforms Market by Enterprise Size
9.5.5 Spain Customer Success Platforms Market by End User
9.6 Italy Customer Success Platforms Market
9.6.1 Italy Customer Success Platforms Market by Component
9.6.2 Italy Customer Success Platforms Market by Application
9.6.3 Italy Customer Success Platforms Market by Deployment Type
9.6.4 Italy Customer Success Platforms Market by Enterprise Size
9.6.5 Italy Customer Success Platforms Market by End User
9.7 Rest of Europe Customer Success Platforms Market
9.7.1 Rest of Europe Customer Success Platforms Market by Component
9.7.2 Rest of Europe Customer Success Platforms Market by Application
9.7.3 Rest of Europe Customer Success Platforms Market by Deployment Type
9.7.4 Rest of Europe Customer Success Platforms Market by Enterprise Size
9.7.5 Rest of Europe Customer Success Platforms Market by End User

Chapter 10. Company Profiles
10.1 Salesforce.com, Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Recent strategies and developments:
10.1.5.1 Acquisition and Mergers:
10.1.5.2 Product Launches and Product Expansions:
10.1.6 SWOT Analysis
10.2 Cisco Systems, Inc.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expense
10.2.5 Recent strategies and developments:
10.2.5.1 Acquisition and Mergers:
10.2.5.2 Partnerships, Collaborations, and Agreements:
10.2.6 SWOT Analysis
10.3 HubSpot, Inc.
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Regional Analysis
10.3.4 Research & Development Expense
10.3.5 Recent strategies and developments:
10.3.5.1 Product Launches and Product Expansions:
10.4 Medallia, Inc. (Strikedeck, Inc.)
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Regional Analysis
10.4.4 Research & Development Expense
10.4.5 Recent strategies and developments:
10.4.5.1 Partnerships, Collaborations, and Agreements:
10.4.5.2 Product Launches and Product Expansions:
10.5 Gainsight, Inc.
10.5.1 Company Overview
10.5.2 Recent strategies and developments:
10.5.2.1 Acquisition and Mergers:
10.5.2.2 Product Launches and Product Expansions:
10.5.2.3 Partnerships, Collaborations, and Agreements:
10.6 Totango, Ltd.
10.6.1 Company Overview
10.6.2 Recent strategies and developments:
10.6.2.1 Acquisition and Mergers:
10.6.2.2 Product Launches and Product Expansions:
10.6.2.3 Partnerships, Collaborations, and Agreements:
10.7 UserIQ, Inc.
10.7.1 Company Overview
10.7.2 Recent strategies and developments:
10.7.2.1 Acquisition and Mergers:
10.7.2.2 Product Launches and Product Expansions:
10.7.2.3 Partnerships, Collaborations, and Agreements:
10.8 Planhat AB
10.8.1 Company Overview
10.9 Salesmachine, Inc.
10.9.1 Company Overview
10.10. Freshworks, Inc.
10.10.1 Company Overview
10.10.2 Recent strategies and developments:
10.10.2.1 Acquisition and Mergers:
10.10.2.2 Product Launches and Product Expansions:
TABLE 1 Europe Customer Success Platforms Market, 2016 - 2019, USD Million
TABLE 2 Europe Customer Success Platforms Market, 2020 - 2026, USD Million
TABLE 3 Partnerships, Collaborations and Agreements– Customer Success Platforms Market
TABLE 4 Product Launches And Product Expansions– Customer Success Platforms Market
TABLE 5 Acquisition and Mergers– Customer Success Platforms Market
TABLE 6 Europe Customer Success Platforms Market by Component, 2016 - 2019, USD Million
TABLE 7 Europe Customer Success Platforms Market by Component, 2020 - 2026, USD Million
TABLE 8 Europe Customer Success Platforms (Without Services) Market by Country, 2016 - 2019, USD Million
TABLE 9 Europe Customer Success Platforms (Without Services) Market by Country, 2020 - 2026, USD Million
TABLE 10 Europe Customer Success Platforms Services Market by Country, 2016 - 2019, USD Million
TABLE 11 Europe Customer Success Platforms Services Market by Country, 2020 - 2026, USD Million
TABLE 12 Europe Customer Success Platforms Market by Application, 2016 - 2019, USD Million
TABLE 13 Europe Customer Success Platforms Market by Application, 2020 - 2026, USD Million
TABLE 14 Europe Customer Success Platforms Sales & Marketing Optimization Market by Country, 2016 - 2019, USD Million
TABLE 15 Europe Customer Success Platforms Sales & Marketing Optimization Market by Country, 2020 - 2026, USD Million
TABLE 16 Europe Customer Success Platforms Customer Service Market by Country, 2016 - 2019, USD Million
TABLE 17 Europe Customer Success Platforms Customer Service Market by Country, 2020 - 2026, USD Million
TABLE 18 Europe Customer Success Platforms Risk & Compliance Management Market by Country, 2016 - 2019, USD Million
TABLE 19 Europe Customer Success Platforms Risk & Compliance Management Market by Country, 2020 - 2026, USD Million
TABLE 20 Europe Customer Success Platforms Reporting & Analytics Market by Country, 2016 - 2019, USD Million
TABLE 21 Europe Customer Success Platforms Reporting & Analytics Market by Country, 2020 - 2026, USD Million
TABLE 22 Europe Customer Success Platforms Customer Segmentation & Onboarding Market by Country, 2016 - 2019, USD Million
TABLE 23 Europe Customer Success Platforms Customer Segmentation & Onboarding Market by Country, 2020 - 2026, USD Million
TABLE 24 Europe Other Application Customer Success Platforms Market by Country, 2016 - 2019, USD Million
TABLE 25 Europe Other Application Customer Success Platforms Market by Country, 2020 - 2026, USD Million
TABLE 26 Europe Customer Success Platforms Market by Deployment Type, 2016 - 2019, USD Million
TABLE 27 Europe Customer Success Platforms Market by Deployment Type, 2020 - 2026, USD Million
TABLE 28 Europe On-premise Customer Success Platforms Market by Country, 2016 - 2019, USD Million
TABLE 29 Europe On-premise Customer Success Platforms Market by Country, 2020 - 2026, USD Million
TABLE 30 Europe Cloud Customer Success Platforms Market by Country, 2016 - 2019, USD Million
TABLE 31 Europe Cloud Customer Success Platforms Market by Country, 2020 - 2026, USD Million
TABLE 32 Europe Customer Success Platforms Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 33 Europe Customer Success Platforms Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 34 Europe Large Enterprises Customer Success Platforms Market by Country, 2016 - 2019, USD Million
TABLE 35 Europe Large Enterprises Customer Success Platforms Market by Country, 2020 - 2026, USD Million
TABLE 36 Europe Small & Medium Enterprises Customer Success Platforms Market by Country, 2016 - 2019, USD Million
TABLE 37 Europe Small & Medium Enterprises Customer Success Platforms Market by Country, 2020 - 2026, USD Million
TABLE 38 Europe Customer Success Platforms Market by End User, 2016 - 2019, USD Million
TABLE 39 Europe Customer Success Platforms Market by End User, 2020 - 2026, USD Million
TABLE 40 Europe BFSI Customer Success Platforms Market by Country, 2016 - 2019, USD Million
TABLE 41 Europe BFSI Customer Success Platforms Market by Country, 2020 - 2026, USD Million
TABLE 42 Europe Retail & eCommerce Customer Success Platforms Market by Country, 2016 - 2019, USD Million
TABLE 43 Europe Retail & eCommerce Customer Success Platforms Market by Country, 2020 - 2026, USD Million
TABLE 44 Europe Transportation & Logistics Customer Success Platforms Market by Country, 2016 - 2019, USD Million
TABLE 45 Europe Transportation & Logistics Customer Success Platforms Market by Country, 2020 - 2026, USD Million
TABLE 46 Europe Healthcare Customer Success Platforms Market by Country, 2016 - 2019, USD Million
TABLE 47 Europe Healthcare Customer Success Platforms Market by Country, 2020 - 2026, USD Million
TABLE 48 Europe Telecom & IT Customer Success Platforms Market by Country, 2016 - 2019, USD Million
TABLE 49 Europe Telecom & IT Customer Success Platforms Market by Country, 2020 - 2026, USD Million
TABLE 50 Europe Government & Public Sector Customer Success Platforms Market by Country, 2016 - 2019, USD Million
TABLE 51 Europe Government & Public Sector Customer Success Platforms Market by Country, 2020 - 2026, USD Million
TABLE 52 Europe Others Customer Success Platforms Market by Country, 2016 - 2019, USD Million
TABLE 53 Europe Others Customer Success Platforms Market by Country, 2020 - 2026, USD Million
TABLE 54 Europe Customer Success Platforms Market by Country, 2016 - 2019, USD Million
TABLE 55 Europe Customer Success Platforms Market by Country, 2020 - 2026, USD Million
TABLE 56 Germany Customer Success Platforms Market, 2016 - 2019, USD Million
TABLE 57 Germany Customer Success Platforms Market, 2020 - 2026, USD Million
TABLE 58 Germany Customer Success Platforms Market by Component, 2016 - 2019, USD Million
TABLE 59 Germany Customer Success Platforms Market by Component, 2020 - 2026, USD Million
TABLE 60 Germany Customer Success Platforms Market by Application, 2016 - 2019, USD Million
TABLE 61 Germany Customer Success Platforms Market by Application, 2020 - 2026, USD Million
TABLE 62 Germany Customer Success Platforms Market by Deployment Type, 2016 - 2019, USD Million
TABLE 63 Germany Customer Success Platforms Market by Deployment Type, 2020 - 2026, USD Million
TABLE 64 Germany Customer Success Platforms Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 65 Germany Customer Success Platforms Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 66 Germany Customer Success Platforms Market by End User, 2016 - 2019, USD Million
TABLE 67 Germany Customer Success Platforms Market by End User, 2020 - 2026, USD Million
TABLE 68 UK Customer Success Platforms Market, 2016 - 2019, USD Million
TABLE 69 UK Customer Success Platforms Market, 2020 - 2026, USD Million
TABLE 70 UK Customer Success Platforms Market by Component, 2016 - 2019, USD Million
TABLE 71 UK Customer Success Platforms Market by Component, 2020 - 2026, USD Million
TABLE 72 UK Customer Success Platforms Market by Application, 2016 - 2019, USD Million
TABLE 73 UK Customer Success Platforms Market by Application, 2020 - 2026, USD Million
TABLE 74 UK Customer Success Platforms Market by Deployment Type, 2016 - 2019, USD Million
TABLE 75 UK Customer Success Platforms Market by Deployment Type, 2020 - 2026, USD Million
TABLE 76 UK Customer Success Platforms Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 77 UK Customer Success Platforms Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 78 UK Customer Success Platforms Market by End User, 2016 - 2019, USD Million
TABLE 79 UK Customer Success Platforms Market by End User, 2020 - 2026, USD Million
TABLE 80 France Customer Success Platforms Market, 2016 - 2019, USD Million
TABLE 81 France Customer Success Platforms Market, 2020 - 2026, USD Million
TABLE 82 France Customer Success Platforms Market by Component, 2016 - 2019, USD Million
TABLE 83 France Customer Success Platforms Market by Component, 2020 - 2026, USD Million
TABLE 84 France Customer Success Platforms Market by Application, 2016 - 2019, USD Million
TABLE 85 France Customer Success Platforms Market by Application, 2020 - 2026, USD Million
TABLE 86 France Customer Success Platforms Market by Deployment Type, 2016 - 2019, USD Million
TABLE 87 France Customer Success Platforms Market by Deployment Type, 2020 - 2026, USD Million
TABLE 88 France Customer Success Platforms Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 89 France Customer Success Platforms Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 90 France Customer Success Platforms Market by End User, 2016 - 2019, USD Million
TABLE 91 France Customer Success Platforms Market by End User, 2020 - 2026, USD Million
TABLE 92 Russia Customer Success Platforms Market, 2016 - 2019, USD Million
TABLE 93 Russia Customer Success Platforms Market, 2020 - 2026, USD Million
TABLE 94 Russia Customer Success Platforms Market by Component, 2016 - 2019, USD Million
TABLE 95 Russia Customer Success Platforms Market by Component, 2020 - 2026, USD Million
TABLE 96 Russia Customer Success Platforms Market by Application, 2016 - 2019, USD Million
TABLE 97 Russia Customer Success Platforms Market by Application, 2020 - 2026, USD Million
TABLE 98 Russia Customer Success Platforms Market by Deployment Type, 2016 - 2019, USD Million
TABLE 99 Russia Customer Success Platforms Market by Deployment Type, 2020 - 2026, USD Million
TABLE 100 Russia Customer Success Platforms Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 101 Russia Customer Success Platforms Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 102 Russia Customer Success Platforms Market by End User, 2016 - 2019, USD Million
TABLE 103 Russia Customer Success Platforms Market by End User, 2020 - 2026, USD Million
TABLE 104 Spain Customer Success Platforms Market, 2016 - 2019, USD Million
TABLE 105 Spain Customer Success Platforms Market, 2020 - 2026, USD Million
TABLE 106 Spain Customer Success Platforms Market by Component, 2016 - 2019, USD Million
TABLE 107 Spain Customer Success Platforms Market by Component, 2020 - 2026, USD Million
TABLE 108 Spain Customer Success Platforms Market by Application, 2016 - 2019, USD Million
TABLE 109 Spain Customer Success Platforms Market by Application, 2020 - 2026, USD Million
TABLE 110 Spain Customer Success Platforms Market by Deployment Type, 2016 - 2019, USD Million
TABLE 111 Spain Customer Success Platforms Market by Deployment Type, 2020 - 2026, USD Million
TABLE 112 Spain Customer Success Platforms Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 113 Spain Customer Success Platforms Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 114 Spain Customer Success Platforms Market by End User, 2016 - 2019, USD Million
TABLE 115 Spain Customer Success Platforms Market by End User, 2020 - 2026, USD Million
TABLE 116 Italy Customer Success Platforms Market, 2016 - 2019, USD Million
TABLE 117 Italy Customer Success Platforms Market, 2020 - 2026, USD Million
TABLE 118 Italy Customer Success Platforms Market by Component, 2016 - 2019, USD Million
TABLE 119 Italy Customer Success Platforms Market by Component, 2020 - 2026, USD Million
TABLE 120 Italy Customer Success Platforms Market by Application, 2016 - 2019, USD Million
TABLE 121 Italy Customer Success Platforms Market by Application, 2020 - 2026, USD Million
TABLE 122 Italy Customer Success Platforms Market by Deployment Type, 2016 - 2019, USD Million
TABLE 123 Italy Customer Success Platforms Market by Deployment Type, 2020 - 2026, USD Million
TABLE 124 Italy Customer Success Platforms Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 125 Italy Customer Success Platforms Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 126 Italy Customer Success Platforms Market by End User, 2016 - 2019, USD Million
TABLE 127 Italy Customer Success Platforms Market by End User, 2020 - 2026, USD Million
TABLE 128 Rest of Europe Customer Success Platforms Market, 2016 - 2019, USD Million
TABLE 129 Rest of Europe Customer Success Platforms Market, 2020 - 2026, USD Million
TABLE 130 Rest of Europe Customer Success Platforms Market by Component, 2016 - 2019, USD Million
TABLE 131 Rest of Europe Customer Success Platforms Market by Component, 2020 - 2026, USD Million
TABLE 132 Rest of Europe Customer Success Platforms Market by Application, 2016 - 2019, USD Million
TABLE 133 Rest of Europe Customer Success Platforms Market by Application, 2020 - 2026, USD Million
TABLE 134 Rest of Europe Customer Success Platforms Market by Deployment Type, 2016 - 2019, USD Million
TABLE 135 Rest of Europe Customer Success Platforms Market by Deployment Type, 2020 - 2026, USD Million
TABLE 136 Rest of Europe Customer Success Platforms Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 137 Rest of Europe Customer Success Platforms Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 138 Rest of Europe Customer Success Platforms Market by End User, 2016 - 2019, USD Million
TABLE 139 Rest of Europe Customer Success Platforms Market by End User, 2020 - 2026, USD Million
TABLE 140 Key Information –Salesforce.com, Inc.
TABLE 141 Key Information – Cisco Systems, Inc.
TABLE 142 Key Information – HubSpot, Inc.
TABLE 143 Key Information – Medallia, Inc.
TABLE 144 key information – Gainsight, Inc.
TABLE 145 key information – Totango, Ltd.
TABLE 146 key information – UserIQ, Inc.
TABLE 147 key information – Planhat AB
TABLE 148 key information – Salesmachine, Inc.
TABLE 149 Key Information – Freshworks, Inc.

List of Figures
FIG 1 Methodology for the research
FIG 2 KBV Cardinal Matrix
FIG 3 Key Leading Strategies: Percentage Distribution (2016-2020)
FIG 4 Key Strategic Move: (Product Launches and Product Expansions : 2017, Feb – 2020, May) Leading Players
FIG 5 Recent strategies and developments: Salesforce.com, Inc.
FIG 6 SWOT Analysis: Salesforce.com Inc.
FIG 7 Recent strategies and developments: Cisco Systems, Inc.
FIG 8 SWOT Analysis: Cisco Systems, Inc.
FIG 9 Recent strategies and developments: Medallia, Inc.
FIG 10 Recent strategies and developments: Gainsight, Inc.
FIG 11 Recent strategies and developments: Totango Ltd.
FIG 12 Recent strategies and developments: UserIQ, Inc.
FIG 13 Recent strategies and developments: Freshworks, Inc.

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