Roadside Assistance Market

Global Roadside Assistance Market Size, Share & Trends Analysis Report By Service, By Vehicle (Passenger Vehicles, and Commercial Vehicles), By Provider (Motor Insurance, Independent Service Provider, OEM, and Others), By Regional Outlook and Forecast, 2023 - 2030

Report Id: KBV-19769 Publication Date: January-2024 Number of Pages: 251
2022
USD 27.1 Billion
2030
USD 41.2 Billion
CAGR
5.1%
Historical Data
2019 to 2021

Market Report Description

The Global Roadside Assistance Market size is expected to reach $ 41.2 billion by 2030, rising at a market growth of 5.1 % CAGR during the forecast period.

The increasing demand for fuel delivery services within the roadside assistance market is driven by immediate solutions to fuel-related issues, providing convenience, safety, and peace of mind for motorists facing unexpected fuel shortages or running out of gas. Therefore, the fuel delivery segment captured $2,451.8 million in revenue in the market in 2022.  As drivers seek efficient and prompt resolutions to fuel-related emergencies, the demand for professional fuel delivery services is expected to grow.

Roadside Assistance Market Size - Global Opportunities and Trends Analysis Report 2019-2030

Modern vehicles have advanced technology, intricate computer systems, and sensors. While these advancements enhance vehicle performance and safety, they also make diagnosing and fixing issues more complex. It becomes crucial for addressing technical glitches or failures in these sophisticated systems. Not all drivers possess the expertise or tools necessary to fix intricate problems. Roadside assistance services offer skilled technicians with specialized tools to handle these complex issues efficiently. With the increasing complexity of vehicles, Do It Yourself (DIY) repairs have become more challenging. The complex design of contemporary vehicle models may necessitate expert intervention to resolve straightforward malfunctions that previously could have been remedied with elementary mechanical expertise. Additionally, according to the National Investment Promotion & Facilitation Agency, trucking in India is anticipated to increase more than fourfold by 2050. By 2050, the number of vehicles is projected to have more than quadrupled, from 4 million in 2022 to approximately 17 million. In 2019 and 2020, a combined total of 556,000 and 436,000 vehicles were sold in Saudi Arabia. Electric vehicle (EV) sales are anticipated to account for a mere 32,000 of the 543,000 units anticipated by 2025. Hence, the expanding automotive sector is driving the growth of the market.

However, roadside assistance providers rely on third-party service providers, such as towing companies or repair facilities, to deliver services promptly and efficiently. However, variations in the quality of services provided by different third-party vendors can impact the overall service consistency and customer satisfaction. Dependence on external service providers may result in challenges related to their availability and response times. Delays in response or the unavailability of nearby service providers can lead to prolonged wait times for customers needing urgent assistance. Hence, the dependency on third-party service providers is impeding the growth of the market.

Driving and Restraining Factors
Roadside Assistance Market
  • Rising need for assistance due to increased complexity of vehicles
  • Growing urbanization and commuting trends
  • Increasing vehicle ownership around the world
  • Dependency on third-party service providers
  • Labor and staffing challenges

By Provider Analysis

Based on provider, the market is divided into OEM, motor insurance, independent service provider, and others. In 2022, the motor insurance segment garnered the largest revenue share in the market. The increasing demand for motor insurance packages that include roadside assistance reflects a shift in consumer preferences towards comprehensive coverage and added services. This trend not only benefits motorists by providing them with immediate support during emergencies but also drives the growth and relevance of the market as an integral component of the motor insurance segment.

Roadside Assistance Market Share and Industry Analysis Report 2022

By Services Analysis

Based on service, the market is categorized into towing, tire replacement, fuel delivery, jump start & pull start, lockout & replacement key service, winch, battery assistance, trip routing & navigational assistance, and others. In 2022, the battery assistance segment procured a remarkable revenue share in the market. The increasing demand for battery assistance services within the market is driven by the need for immediate solutions to battery-related issues, encompassing jump-starts, battery replacements, diagnostics, and specialized services for newer vehicle technologies. As vehicles continue incorporating advanced electronics and power systems, the need for professional battery assistance services is expected to remain high.

By Vehicle Analysis

On the basis of vehicles, the market is segmented into commercial vehicles and passenger vehicles. In 2022, the commercial vehicles segment attained a noteworthy revenue share in the market. The growing demand for roadside assistance services within the commercial vehicle segment stems from these vehicles' critical role in business operations, emphasizing the need for reliable and immediate assistance to minimize disruptions, ensure compliance, and maintain operational efficiency. As businesses expand their fleets and operations, the reliance on professional roadside assistance services is expected to remain high.

Free Valuable Insights: Global Roadside Assistance Market size to reach USD 41.2 Billion by 2030

By Regional Analysis

Region-wise, the market is analyzed across North America, Europe, Asia Pacific, and LAMEA. The North America region witnessed the maximum revenue share in the market in 2022. North America has seen a steady increase in vehicle ownership rates. As more individuals own vehicles, the need for roadside assistance services rises proportionally. The average age of vehicles on North American roads has been increasing. The increased frequency of failures and subsequent need for roadside assistance caused by the aging of vehicles drives up the demand for such services.

Roadside Assistance Market Report Coverage
Report Attribute Details
Market size value in 2022 USD 27.1 Billion
Market size forecast in 2030 USD 41.2 Billion
Base Year 2022
Historical Period 2019 to 2021
Forecast Period 2023 to 2030
Revenue Growth Rate CAGR of 5.1% from 2023 to 2030
Number of Pages 251
Number of Tables 410
Report coverage Market Trends, Revenue Estimation and Forecast, Segmentation Analysis, Regional and Country Breakdown, Porter’s 5 Forces Analysis, Company Profiling, Companies Strategic Developments, SWOT Analysis, Winning Imperatives
Segments covered Service, Vehicle, Provider, Region
Country scope
  • North America (US, Canada, Mexico, and Rest of North America)
  • Europe (Germany, UK, France, Russia, Spain, Italy, and Rest of Europe)
  • Asia Pacific (China, Japan, India, South Korea, Singapore, Malaysia, and Rest of Asia Pacific)
  • LAMEA (Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA)
Companies Included

Allstate Insurance Company, Agero, Inc. (The Cross Country Group, LLC.), Falck A/S, Paragone Motor Club, Inc., SOS Internation A/S, Viking Assistance Group (P&C Insurance Holding Ltd.), ARC Europe SA, Chubb Limited, Allianze SE, Prime Assistance Inc. (Sompo Holdings)

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List of Key Companies Profiled

  • Allstate Insurance Company
  • Agero, Inc. (The Cross Country Group, LLC.)
  • Falck A/S
  • Paragone Motor Club, Inc.
  • SOS Internation A/S
  • Viking Assistance Group (P&C Insurance Holding Ltd.)
  • ARC Europe SA
  • Chubb Limited
  • Allianze SE
  • Prime Assistance Inc. (Sompo Holdings)

Roadside Assistance Market Report Segmentation

By Service

  • Towing
  • Tire Replacement
  • Fuel Delivery
  • Jump Start & Pull Start
  • Battery Assistance
  • Lockout & Replacement Key Service
  • Trip Routing & Navigational Assistance
  • Winch
  • Others

By Vehicle

  • Passenger Vehicles
  • Commercial Vehicles

By Provider

  • Motor Insurance
  • Independent Service Provider
  • OEM
  • Others

By Geography

  • North America
    • US
    • Canada
    • Mexico
    • Rest of North America
  • Europe
    • Germany
    • UK
    • France
    • Russia
    • Spain
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Singapore
    • Malaysia
    • Rest of Asia Pacific
  • LAMEA
    • Brazil
    • Argentina
    • UAE
    • Saudi Arabia
    • South Africa
    • Nigeria
    • Rest of LAMEA

Frequently Asked Questions About This Report

The Market size is projected to reach USD $41.2 billion by 2030.

Growing urbanization and commuting trends are driving the Market in coming years, however, Dependency on third-party service providers restraints the growth of the Market.

Allstate Insurance Company, Agero, Inc. (The Cross Country Group, LLC.), Falck A/S, Paragone Motor Club, Inc., SOS Internation A/S, Viking Assistance Group (P&C Insurance Holding Ltd.), ARC Europe SA, Chubb Limited, Allianze SE, Prime Assistance Inc. (Sompo Holdings)

The expected CAGR of this Market is 5.1 % from 2023 to 2030.

The Passenger Vehicles segment is leading the Market by Vehicle in 2022; thereby, achieving a market value of $28.2 billion by 2030.

The Europe region dominated the Market by Region in 2022, and would continue to be a dominant market till 2030; thereby, achieving a market value of $13.6 billion by 2030.

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