North America Speech Analytics Market By Component (Solution - Speech Engine Solution, Indexing, Analysis, & Query Tools, Reporting & Visualization Tools;  Services - Professional, Managed), Application (Customer Experience Management, Agent Performance Monitoring, Sales Performance Management, Call Monitoring & Competitive Intelligence), Deployment Type (Cloud, On-Premise), Vertical (BFSI, Government, Energy & Utilities, Healthcare, Media & Entertainment, Retail, Telecom & IT, Travel & Hospital

North America Speech Analytics Market By Component (Solution - Speech Engine Solution, Indexing, Analysis, & Query Tools, Reporting & Visualization Tools; Services - Professional, Managed), Application (Customer Experience Management, Agent Performance Monitoring, Sales Performance Management, Call Monitoring & Competitive Intelligence), Deployment Type (Cloud, On-Premise), Vertical (BFSI, Government, Energy & Utilities, Healthcare, Media & Entertainment, Retail, Telecom & IT, Travel & Hospital

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Date of Publication 16-03-2018 | Number of Pages - 109 | Format - PDF


Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Speech Analytics Market, by Component
1.4.2 North America Speech Analytics Market, by Application
1.4.3 North America Speech Analytics Market, by Deployment Type
1.4.4 North America Speech Analytics Market, by Deployment Type
1.4.5 North America Speech Analytics Market, by Vertical
1.4.6 North America Speech Analytics Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Segmental Analysis
2.1.1.1 Market By Component
2.1.1.2 Market By Application
2.1.1.3 Market By Deployment Type
2.1.1.4 Market By Organization Size
2.1.1.5 Market By Vertical
2.1.1.6 Market By Country
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. North America Speech Analytics Market
3.1 North America Speech Analytics Market by Component
3.1.1 North America Speech Analytics Solution Market by Country
3.1.2 North America Speech Analytics Market by Solution Type
3.1.2.1 North America Speech Engine Solution Market by Country
3.1.2.2 North America Indexing, Analysis, & Query Tools Market by Country
3.1.2.3 North America Reporting & Visualization Tools Market by Country
3.1.3 North America Speech Analytics Services Market by Country
3.1.4 North America Speech Analytics Market by Service Type
3.1.4.1 North America Speech Analytics Professional Services Market by Country
3.1.4.2 North America Speech Analytics Managed Services Market by Country
Chapter 4. North America Speech Analytics Market by Application
4.1 Introduction
4.1.1 North America Customer Experience Management Speech Analytics Market by Country
4.1.2 North America Agent Performance Monitoring Speech Analytics Market by Country
4.1.3 North America Sales Performance Management Speech Analytics Market by Country
4.1.4 North America Call Monitoring & Competitive Intelligence Speech Analytics Market by Country
4.1.5 North America Others Speech Analytics Market by Country
Chapter 5. North America Speech Analytics Market by Organization Size
5.1 Introduction
5.1.1 North America Small & Medium Enterprises Speech Analytics Market by Country
5.1.2 North America Large Enterprises Speech Analytics Market by Country
Chapter 6. North America Speech Analytics Market by Deployment Type
6.1 Introduction
6.1.1 North America Cloud Deployment Speech Analytics Market by Country
6.1.2 North America On-Premise Deployment Speech Analytics Market by Country
Chapter 7. North America Speech Analytics Market by Vertical
7.1 Introduction
7.1.1 North America Speech Analytics in BFSI Market by Country
7.1.2 North America Speech Analytics in Government Market by Country
7.1.3 North America Speech Analytics in Energy & Utilities Market by Country
7.1.4 North America Speech Analytics in Healthcare Market by Country
7.1.5 North America Speech Analytics in Media & Entertainment Market by Country
7.1.6 North America Speech Analytics in Retail Market by Country
7.1.7 North America Speech Analytics in Telecom & IT Market by Country
7.1.8 North America Speech Analytics in Travel & Hospitality Market by Country
7.1.9 North America Speech Analytics in Others Market by Country
Chapter 8. North America Speech Analytics Market by Country
8.1 Introduction
8.2 US Speech Analytics Market
8.2.1 US Speech Analytics Market by Component
8.2.1.1 US Speech Analytics Market by Solution Type
8.2.1.2 US Speech Analytics Market by Service Type
8.2.2 US Speech Analytics Market by Application
8.2.3 US Speech Analytics Market by Organization Size
8.2.4 US Speech Analytics Market by Deployment Type
8.2.5 US Speech Analytics Market by Vertical
8.3 Canada Speech Analytics Market
8.3.1 Canada Speech Analytics Market by Component
8.3.1.1 Canada Speech Analytics Market by Solution Type
8.3.1.2 Canada Speech Analytics Market by Service Type
8.3.2 Canada Speech Analytics Market by Application
8.3.3 Canada Speech Analytics Market by Organization Size
8.3.4 Canada Speech Analytics Market by Deployment Type
8.3.5 Canada Speech Analytics Market by Vertical
8.4 Mexico Speech Analytics Market
8.4.1 Mexico Speech Analytics Market by Component
8.4.1.1 Mexico Speech Analytics Market by Solution Type
8.4.1.2 Mexico Speech Analytics Market by Service Type
8.4.2 Mexico Speech Analytics Market by Application
8.4.3 Mexico Speech Analytics Market by Organization Size
8.4.4 Mexico Speech Analytics Market by Deployment Type
8.4.5 Mexico Speech Analytics Market by Vertical
8.5 Rest of North America Speech Analytics Market
8.5.1 Rest of North America Speech Analytics Market by Component
8.5.1.1 Rest of North America Speech Analytics Market by Solution Type
8.5.1.2 Rest of North America Speech Analytics Market by Service Type
8.5.2 Rest of North America Speech Analytics Market by Application
8.5.3 Rest of North America Speech Analytics Market by Organization Size
8.5.4 Rest of North America Speech Analytics Market by Deployment Type
8.5.5 Rest of North America Speech Analytics Market by Vertical
Chapter 9. Competitive Study
9.1 KBV Cardinal Matrix
9.2 Recent Industry Wide Strategic Developments
9.2.1 Partnerships, Collaborations and Agreements
9.2.2 Product Launches
9.2.3 Mergers & Acquisitions
Chapter 10. Company Profiles
10.1 Verint Systems Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Strategies at a Glance
10.1.5.1 Partnerships, Collaborations and Agreements
10.2 NICE Ltd.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expense
10.2.5 Strategies at a Glance
10.2.5.1 Product Launch
10.2.5.2 Mergers & Acquisitions
10.3 Hewlett Packard Enterprise (HPE) Company
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.4 CallMiner
10.4.1 Company Overview
10.4.2 Strategies at a Glance
10.4.2.1 Product Launch
10.4.2.2 Partnerships, Collaborations and Agreements
10.5 Avaya
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Strategies at a Glance
10.5.5.1 Partnerships, Collaborations and Agreements
10.6 VOCI Technologies
10.6.1 Company Overview
10.6.2 Strategies at a Glance
10.6.2.1 Partnerships, Collaborations and Agreements
10.6.2.2 Product Launch
10.7 Clarabridge
10.7.1 Company Overview
10.8 Zoom International
10.8.1 Company Overview
10.9 Almawave
10.9.1 Company Overview
10.1 Calabrio, Inc.
10.10.1 Company Overview
10.10.2 Strategies at a Glance
10.10.2.1 Product Launch


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