Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Healthcare CRM Market, by Deployment Mode
1.4.2 North America Healthcare CRM Market, by Functionality
1.4.3 North America Healthcare CRM Market, by End Use
1.4.4 North America Healthcare CRM Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Geographical Expansion
3.2.3 Acquisition and Mergers
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2018-2022)
3.3.2 Key Strategic Move: (Acquisitions and Mergers : 2018, Jul – 2022, Jan) Leading Players
Chapter 4. North America Healthcare CRM Market by Deployment Mode
4.1 North America Cloud/Web-based Model Market by Country
4.2 North America On-premise Model Market by Country
Chapter 5. North America Healthcare CRM Market by Functionality
5.1 North America Sales Market by Country
5.2 North America Customer Service & Support Market by Country
5.3 North America Digital Commerce Market by Country
5.4 North America Cross -CRM Market by Country
5.5 North America Marketing Market by Country
Chapter 6. North America Healthcare CRM Market by End Use
6.1 North America Healthcare Providers Market by Country
6.2 North America Healthcare Payers Market by Country
6.3 North America Life Sciences Industry Market by Country
Chapter 7. North America Healthcare CRM Market by Country
7.1 US Healthcare CRM Market
7.1.1 US Healthcare CRM Market by Deployment Mode
7.1.2 US Healthcare CRM Market by Functionality
7.1.3 US Healthcare CRM Market by End Use
7.2 Canada Healthcare CRM Market
7.2.1 Canada Healthcare CRM Market by Deployment Mode
7.2.2 Canada Healthcare CRM Market by Functionality
7.2.3 Canada Healthcare CRM Market by End Use
7.3 Mexico Healthcare CRM Market
7.3.1 Mexico Healthcare CRM Market by Deployment Mode
7.3.2 Mexico Healthcare CRM Market by Functionality
7.3.3 Mexico Healthcare CRM Market by End Use
7.4 Rest of North America Healthcare CRM Market
7.4.1 Rest of North America Healthcare CRM Market by Deployment Mode
7.4.2 Rest of North America Healthcare CRM Market by Functionality
7.4.3 Rest of North America Healthcare CRM Market by End Use
Chapter 8. Company Profiles
8.1 IBM Corporation
8.1.1 Company Overview
8.1.2 Financial Analysis
8.1.3 Regional & Segmental Analysis
8.1.4 Research & Development Expenses
8.1.5 Recent strategies and developments:
8.1.5.1 Partnerships, Collaborations, and Agreements:
8.1.5.2 Acquisition and Mergers:
8.1.6 SWOT Analysis
8.2 Microsoft Corporation
8.2.1 Company Overview
8.2.2 Financial Analysis
8.2.3 Segmental and Regional Analysis
8.2.4 Research & Development Expenses
8.2.5 Recent strategies and developments:
8.2.5.1 Acquisition and Mergers:
8.2.6 SWOT Analysis
8.3 Oracle Corporation (Cerner Corporation)
8.3.1 Company Overview
8.3.2 Financial Analysis
8.3.3 Segmental and Regional Analysis
8.3.4 Research & Development Expense
8.3.5 Recent strategies and developments:
8.3.5.1 Partnerships, Collaborations, and Agreements:
8.3.6 SWOT Analysis
8.4 SAP SE
8.4.1 Company Overview
8.4.2 Financial Analysis
8.4.3 Segmental and Regional Analysis
8.4.4 Research & Development Expense
8.4.5 Recent strategies and developments:
8.4.5.1 Acquisition and Mergers:
8.4.6 SWOT Analysis
8.5 Accenture PLC
8.5.1 Company Overview
8.5.2 Financial Analysis
8.5.3 Regional Analysis
8.5.4 Research & Development Expense
8.5.5 Recent strategies and developments:
8.5.5.1 Acquisition and Mergers:
8.5.6 SWOT Analysis
8.6 Zoho Corporation Pvt. Ltd.
8.6.1 Company Overview
8.7 Salesforce.com, Inc.
8.7.1 Company Overview
8.7.2 Financial Analysis
8.7.3 Regional Analysis
8.7.4 Research & Development Expense
8.7.5 SWOT Analysis
8.8 Verint Systems, Inc.
8.8.1 Company Overview
8.8.2 Financial Analysis
8.8.3 Segmental and Regional Analysis
8.8.4 Research and Development Expense
8.9 Creatio EMEA Ltd.
8.9.1 Company Overview
8.9.2 Recent strategies and developments:
8.9.2.1 Geographical Expansions:
8.10. hc1.com Inc.
8.10.1 Company Overview
Unique Offerings 
