North America Convergent Billing Market Size, Share & Industry Trends Analysis Report By Offering, By Deployment (On-premise and Cloud), By Country and Growth Forecast, 2022 - 2028
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Market Report Description
The North America Convergent Billing Market would witness market growth of 19.0% CAGR during the forecast period (2022-2028).
Convergent Billing is a one-of-a-kind solution to the numerous issues faced by communications service providers (CSP). This innovation has drastically transformed the telecom sector because it promises to minimize customer churn and CSP costs. Due to the fact that a convergent billing system offers a single view of all the goods and services utilized by consumers on a single invoice, customers may now pay for all telecom services with a single payment.
This technique is advantageous for both customers and vendors. CSPs can showcase all of their items in a single catalog, which reduces the time to market for every product and facilitates cross-selling for a variety of products and services. In contrast, not only do customers pay a single bill, but they also receive cross-service discounts so that users who order multiple services can simply receive preferential pricing.
As digitalization has increased, consumer preferences have evolved toward more complex and digitally delivered services. A consolidated bill provides customers with a summary of all the services they have selected from the company. This unified perspective offers cross-service discounts to customers, allowing those who select various services to receive a preferential pricing model. Moreover, discounts can serve as a marketing technique to encourage customers to buy additional services.
Because of its preeminent position in the technological landscape throughout the world, the North American region is witnessing a rapid surge in the adoption of a convergent billing approach. As a result of the dramatic shifts taking place in the technological landscape across a variety of business sectors, there has been an increase in the demand for linked devices. Also picking up steam in the region is the practice of customer relationship management. This is being driven by factors, like the increasing digitalization of businesses across all industry sectors, as well as the penetration of cloud technology and a variety of service models.
The US market dominated the North America Convergent Billing Market by Country in 2021; thereby, achieving a market value of $10.0 billion by 2028. The Canada market is experiencing a CAGR of 21.7% during (2022 - 2028). Additionally, The Mexico market would exhibit a CAGR of 20.7% during (2022 - 2028).
Based on Offering, the market is segmented into Solution (Customer Relationship Management, Settlement & Payment Management, Mediation, Voucher Management, and Others) and Services (Consulting Services, Managed Services, and Customization Services). Based on Deployment, the market is segmented into On-premises and Cloud. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include SAP SE, MIND C.T.I. LTD, CSG Systems International, Inc., Comarch SA, Huawei Technologies Co., Ltd. (Huawei Investment & Holding Co., Ltd.), Nokia Corporation, Optiva, Inc., Amdocs Limited, Sterlite Technologies Limited and IDI Billing Solutions.
Scope of the Study
Market Segments Covered in the Report:
- Customer Relationship Management
- Settlement & Payment Management
- Voucher Management
- Consulting Services
- Managed Services
- Customization Services
- Rest of North America
Key Market Players
List of Companies Profiled in the Report:
- SAP SE
- MIND C.T.I. LTD
- CSG Systems International, Inc.
- Comarch SA
- Huawei Technologies Co., Ltd. (Huawei Investment & Holding Co., Ltd.)
- Nokia Corporation
- Optiva, Inc.
- Amdocs Limited
- Sterlite Technologies Limited
- IDI Billing Solutions
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