Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Business Process Outsourcing Market, by Deployment
1.4.2 North America Business Process Outsourcing Market, by Type
1.4.3 North America Business Process Outsourcing Market, by End-use
1.4.4 North America Business Process Outsourcing Market, by Service Type
1.4.5 North America Business Process Outsourcing Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis - Global
4.1 KBV Cardinal Matrix
4.2 Recent Industry Wide Strategic Developments
4.2.1 Partnerships, Collaborations and Agreements
4.2.2 Product Launches and Product Expansions
4.2.3 Acquisition and Mergers
4.3 Top Winning Strategies
4.3.1 Key Leading Strategies: Percentage Distribution (2019-2023)
4.3.2 Key Strategic Move: (Partnership & Collaboration: 2019, Oct – 2023, Nov) Leading Players
4.4 Porter Five Forces Analysis
Chapter 5. North America Business Process Outsourcing Market by Deployment
5.1 North America Traditional Market by Region
5.2 North America Business Process-as-a-Service Market by Region
Chapter 6. North America Business Process Outsourcing Market by Type
6.1 North America Offshore Market by Country
6.2 North America Nearshore Market by Country
6.3 North America Onshore Market by Country
Chapter 7. North America Business Process Outsourcing Market by End-use
7.1 North America IT & Telecommunication Market by Country
7.2 North America Healthcare Market by Country
7.3 North America Manufacturing Market by Country
7.4 North America BFSI Market by Country
7.5 North America Retail & Others Market by Country
7.6 North America Government & Defense Market by Country
Chapter 8. North America Business Process Outsourcing Market by Service Type
8.1 North America Customer Services Market by Country
8.2 North America Human Resource Market by Country
8.3 North America KPO Market by Country
8.4 North America Sales & Marketing Market by Country
8.5 North America Procurement & Supply Chain Market by Country
8.6 North America Training and Development Outsourcing Market by Country
8.7 North America Finance & Accounting Market by Country
8.8 North America Logistics Market by Country
8.9 North America Others Market by Country
Chapter 9. North America Business Process Outsourcing Market by Country
9.1 US Business Process Outsourcing Market
9.1.1 US Business Process Outsourcing Market by Deployment
9.1.2 US Business Process Outsourcing Market by Type
9.1.3 US Business Process Outsourcing Market by End-use
9.1.4 US Business Process Outsourcing Market by Service Type
9.2 Canada Business Process Outsourcing Market
9.2.1 Canada Business Process Outsourcing Market by Deployment
9.2.2 Canada Business Process Outsourcing Market by Type
9.2.3 Canada Business Process Outsourcing Market by End-use
9.2.4 Canada Business Process Outsourcing Market by Service Type
9.3 Mexico Business Process Outsourcing Market
9.3.1 Mexico Business Process Outsourcing Market by Deployment
9.3.2 Mexico Business Process Outsourcing Market by Type
9.3.3 Mexico Business Process Outsourcing Market by End-use
9.3.4 Mexico Business Process Outsourcing Market by Service Type
9.4 Rest of North America Business Process Outsourcing Market
9.4.1 Rest of North America Business Process Outsourcing Market by Deployment
9.4.2 Rest of North America Business Process Outsourcing Market by Type
9.4.3 Rest of North America Business Process Outsourcing Market by End-use
9.4.4 Rest of North America Business Process Outsourcing Market by Service Type
Chapter 10. Company Profiles
10.1 Accenture PLC
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expenses
10.1.5 Recent strategies and developments:
10.1.5.1 Partnerships, Collaborations, and Agreements:
10.1.5.2 Acquisition and Mergers:
10.1.6 SWOT Analysis
10.2 Amdocs Limited
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Regional Analysis
10.2.4 Research & Development Expense
10.2.5 Recent strategies and developments:
10.2.5.1 Partnerships, Collaborations, and Agreements:
10.2.5.2 Product Launches and Product Expansions:
10.2.5.3 Acquisition and Mergers:
10.2.6 SWOT Analysis
10.3 Capgemini SE
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Regional Analysis
10.3.4 Recent strategies and developments:
10.3.4.1 Partnerships, Collaborations, and Agreements:
10.3.5 SWOT Analysis
10.4 Cognizant Technology Solutions Corporation
10.4.1 Company overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.4.4 SWOT Analysis
10.5 HCL Technologies Ltd. (HCL Enterprises)
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expenses
10.5.5 Recent strategies and developments:
10.5.5.1 Partnerships, Collaborations, and Agreements:
10.5.6 SWOT Analysis
10.6 Infosys Limited
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Segmental and Regional Analysis
10.6.4 Research & Development Expense
10.6.5 Recent strategies and developments:
10.6.5.1 Partnerships, Collaborations, and Agreements:
10.6.6 SWOT Analysis
10.7 IBM Corporation
10.7.1 Company Overview
10.7.2 Financial Analysis
10.7.3 Regional & Segmental Analysis
10.7.4 Research & Development Expenses
10.7.5 SWOT Analysis
10.8 Wipro Limited
10.8.1 Company Overview
10.8.2 Financial Analysis
10.8.3 Segmental and Regional Analysis
10.8.4 Research & Development Expenses
10.8.5 Recent strategies and developments:
10.8.5.1 Partnerships, Collaborations, and Agreements:
10.8.6 SWOT Analysis
10.9 Teleperformance SE
10.9.1 Company Overview
10.9.2 Financial Analysis
10.9.3 Segmental and Regional Analysis
10.9.4 Recent strategies and developments:
10.9.4.1 Partnerships, Collaborations, and Agreements:
10.9.4.2 Acquisition and Mergers:
10.9.5 SWOT Analysis
10.10. NCR Corporation
10.10.1 Company Overview
10.10.2 Financial Analysis
10.10.3 Segmental and Regional Analysis
10.10.4 Research & Development Expenses
10.10.5 SWOT Analysis
Unique Offerings 
