Customer Self-Service Software Market in Asia Pacific would register a CAGR of 26.2% during 2020-2026

Published Date: 22-Dec-2020

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According to a new report Asia Pacific Customer Self-service Software Market, published by KBV research, the Asia Pacific Customer Self-Service Software Market would witness market growth of 26.2% CAGR during the forecast period (2020-2026).

The China market dominated the Asia Pacific Telecom & IT Customer Self-service Software Market by Country 2019, growing at a CAGR of 24.3 % during the forecast period. The Japan market is experiencing a CAGR of 26% during (2020 - 2026). Additionally, The India market is anticipated to witness a CAGR of 27.4% during (2020 - 2026).

The Web Self-service market dominated the South Korea Customer Self-service Software Market by Solution Type 2019, growing at a CAGR of 24.6 % during the forecast period. The Mobile Self-service market is exhibiting a CAGR of 25.6% during (2020 - 2026). Additionally, The Intelligent Virtual Assistants market is estimated to grow at a CAGR of 27.6% during (2020 - 2026).

The Professional Services market dominated the Malaysia Customer Self-service Software Market by Services Type 2019, thereby, achieving a market value of $87.9 million by 2026. The Managed Services market is expected to witness a CAGR of 35.7% during (2020 - 2026).

Structural Insights: https://www.kbvresearch.com/asia-pacific-customer-self-service-software-market/

The market research report has exhaustive quantitative insights providing a clear picture of the market potential in various segments across the mentioned countries. The key impacting factors of the market have been discussed in the report with the elaborated company profiles of Microsoft Corporation, Nuance Communications, Inc., Oracle Corporation, SAP SE, Salesforce.com, Inc., Avaya Holdings Corporation, Verint Systems, Inc., Zendesk, Inc., BMC Software, Inc. (KKR & Co., Inc.) and Aspect Software, Inc. (Vector Capital)

Asia Pacific Customer Self-service Software Market Segmentation

By Component

  • Solution
    • Web Self-service
    • Mobile Self-service
    • Intelligent Virtual Assistants
    • Social Media & Community Self-service
    • Email Management
    • Others
  • Services
    • Professional Services
    • Managed Services

By Deployment Type

  • Cloud
  • On-premise

By End-User

  • BFSI
  • Retail and Consumer Goods
  • Government & Defense
  • Healthcare
  • Telecom & IT
  • Manufacturing
  • Others

By Country

  • China Customer Self-service Software Market
  • Japan Customer Self-service Software Market
  • India Customer Self-service Software Market
  • South Korea Customer Self-service Software Market
  • Singapore Customer Self-service Software Market
  • Malaysia Customer Self-service Software Market
  • Rest of Asia Pacific Customer Self-service Software Market

Companies Profiled

  • Microsoft Corporation
  • Nuance Communications, Inc.
  • Oracle Corporation
  • SAP SE
  • Salesforce.com
  • Avaya Holdings Corporation
  • Verint Systems, Inc.
  • Zendesk, Inc.
  • BMC Software, Inc. (KKR & Co., Inc.)
  • Aspect Software, Inc. (Vector Capital)

Unique Offerings from KBV Research

  • Exhaustive coverage
  • The highest number of market tables and figures
  • Subscription-based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

Customer Self-service Software Market Related Reports:

Global Market

North America Market

Europe Market

LAMEA Market

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