Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Global Healthcare CRM Market, by Deployment Mode
1.4.2 Global Healthcare CRM Market, by Functionality
1.4.3 Global Healthcare CRM Market, by End Use
1.4.4 Global Healthcare CRM Market, by Geography
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Geographical Expansion
3.2.3 Acquisition and Mergers
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2018-2022)
3.3.2 Key Strategic Move: (Acquisitions and Mergers : 2018, Jul – 2022, Jan) Leading Players
Chapter 4. Global Healthcare CRM Market by Deployment Mode
4.1 Global Cloud/Web-based Model Market by Region
4.2 Global On-premise Model Market by Region
Chapter 5. Global Healthcare CRM Market by Functionality
5.1 Global Sales Market by Region
5.2 Global Customer Service & Support Market by Region
5.3 Global Digital Commerce Market by Region
5.4 Global Cross -CRM Market by Region
5.5 Global Marketing Market by Region
Chapter 6. Global Healthcare CRM Market by End Use
6.1 Global Healthcare Providers Market by Region
6.2 Global Healthcare Payers Market by Region
6.3 Global Life Sciences Industry Market by Region
Chapter 7. Global Healthcare CRM Market by Region
7.1 North America Healthcare CRM Market
7.1.1 North America Healthcare CRM Market by Deployment Mode
7.1.1.1 North America Cloud/Web-based Model Market by Country
7.1.1.2 North America On-premise Model Market by Country
7.1.2 North America Healthcare CRM Market by Functionality
7.1.2.1 North America Sales Market by Country
7.1.2.2 North America Customer Service & Support Market by Country
7.1.2.3 North America Digital Commerce Market by Country
7.1.2.4 North America Cross -CRM Market by Country
7.1.2.5 North America Marketing Market by Country
7.1.3 North America Healthcare CRM Market by End Use
7.1.3.1 North America Healthcare Providers Market by Country
7.1.3.2 North America Healthcare Payers Market by Country
7.1.3.3 North America Life Sciences Industry Market by Country
7.1.4 North America Healthcare CRM Market by Country
7.1.4.1 US Healthcare CRM Market
7.1.4.1.1 US Healthcare CRM Market by Deployment Mode
7.1.4.1.2 US Healthcare CRM Market by Functionality
7.1.4.1.3 US Healthcare CRM Market by End Use
7.1.4.2 Canada Healthcare CRM Market
7.1.4.2.1 Canada Healthcare CRM Market by Deployment Mode
7.1.4.2.2 Canada Healthcare CRM Market by Functionality
7.1.4.2.3 Canada Healthcare CRM Market by End Use
7.1.4.3 Mexico Healthcare CRM Market
7.1.4.3.1 Mexico Healthcare CRM Market by Deployment Mode
7.1.4.3.2 Mexico Healthcare CRM Market by Functionality
7.1.4.3.3 Mexico Healthcare CRM Market by End Use
7.1.4.4 Rest of North America Healthcare CRM Market
7.1.4.4.1 Rest of North America Healthcare CRM Market by Deployment Mode
7.1.4.4.2 Rest of North America Healthcare CRM Market by Functionality
7.1.4.4.3 Rest of North America Healthcare CRM Market by End Use
7.2 Europe Healthcare CRM Market
7.2.1 Europe Healthcare CRM Market by Deployment Mode
7.2.1.1 Europe Cloud/Web-based Model Market by Country
7.2.1.2 Europe On-premise Model Market by Country
7.2.2 Europe Healthcare CRM Market by Functionality
7.2.2.1 Europe Sales Market by Country
7.2.2.2 Europe Customer Service & Support Market by Country
7.2.2.3 Europe Digital Commerce Market by Country
7.2.2.4 Europe Cross -CRM Market by Country
7.2.2.5 Europe Marketing Market by Country
7.2.3 Europe Healthcare CRM Market by End Use
7.2.3.1 Europe Healthcare Providers Market by Country
7.2.3.2 Europe Healthcare Payers Market by Country
7.2.3.3 Europe Life Sciences Industry Market by Country
7.2.4 Europe Healthcare CRM Market by Country
7.2.4.1 Germany Healthcare CRM Market
7.2.4.1.1 Germany Healthcare CRM Market by Deployment Mode
7.2.4.1.2 Germany Healthcare CRM Market by Functionality
7.2.4.1.3 Germany Healthcare CRM Market by End Use
7.2.4.2 UK Healthcare CRM Market
7.2.4.2.1 UK Healthcare CRM Market by Deployment Mode
7.2.4.2.2 UK Healthcare CRM Market by Functionality
7.2.4.2.3 UK Healthcare CRM Market by End Use
7.2.4.3 France Healthcare CRM Market
7.2.4.3.1 France Healthcare CRM Market by Deployment Mode
7.2.4.3.2 France Healthcare CRM Market by Functionality
7.2.4.3.3 France Healthcare CRM Market by End Use
7.2.4.4 Russia Healthcare CRM Market
7.2.4.4.1 Russia Healthcare CRM Market by Deployment Mode
7.2.4.4.2 Russia Healthcare CRM Market by Functionality
7.2.4.4.3 Russia Healthcare CRM Market by End Use
7.2.4.5 Spain Healthcare CRM Market
7.2.4.5.1 Spain Healthcare CRM Market by Deployment Mode
7.2.4.5.2 Spain Healthcare CRM Market by Functionality
7.2.4.5.3 Spain Healthcare CRM Market by End Use
7.2.4.6 Italy Healthcare CRM Market
7.2.4.6.1 Italy Healthcare CRM Market by Deployment Mode
7.2.4.6.2 Italy Healthcare CRM Market by Functionality
7.2.4.6.3 Italy Healthcare CRM Market by End Use
7.2.4.7 Rest of Europe Healthcare CRM Market
7.2.4.7.1 Rest of Europe Healthcare CRM Market by Deployment Mode
7.2.4.7.2 Rest of Europe Healthcare CRM Market by Functionality
7.2.4.7.3 Rest of Europe Healthcare CRM Market by End Use
7.3 Asia Pacific Healthcare CRM Market
7.3.1 Asia Pacific Healthcare CRM Market by Deployment Mode
7.3.1.1 Asia Pacific Cloud/Web-based Model Market by Country
7.3.1.2 Asia Pacific On-premise Model Market by Country
7.3.2 Asia Pacific Healthcare CRM Market by Functionality
7.3.2.1 Asia Pacific Sales Market by Country
7.3.2.2 Asia Pacific Customer Service & Support Market by Country
7.3.2.3 Asia Pacific Digital Commerce Market by Country
7.3.2.4 Asia Pacific Cross -CRM Market by Country
7.3.2.5 Asia Pacific Marketing Market by Country
7.3.3 Asia Pacific Healthcare CRM Market by End Use
7.3.3.1 Asia Pacific Healthcare Providers Market by Country
7.3.3.2 Asia Pacific Healthcare Payers Market by Country
7.3.3.3 Asia Pacific Life Sciences Industry Market by Country
7.3.4 Asia Pacific Healthcare CRM Market by Country
7.3.4.1 China Healthcare CRM Market
7.3.4.1.1 China Healthcare CRM Market by Deployment Mode
7.3.4.1.2 China Healthcare CRM Market by Functionality
7.3.4.1.3 China Healthcare CRM Market by End Use
7.3.4.2 Japan Healthcare CRM Market
7.3.4.2.1 Japan Healthcare CRM Market by Deployment Mode
7.3.4.2.2 Japan Healthcare CRM Market by Functionality
7.3.4.2.3 Japan Healthcare CRM Market by End Use
7.3.4.3 India Healthcare CRM Market
7.3.4.3.1 India Healthcare CRM Market by Deployment Mode
7.3.4.3.2 India Healthcare CRM Market by Functionality
7.3.4.3.3 India Healthcare CRM Market by End Use
7.3.4.4 South Korea Healthcare CRM Market
7.3.4.4.1 South Korea Healthcare CRM Market by Deployment Mode
7.3.4.4.2 South Korea Healthcare CRM Market by Functionality
7.3.4.4.3 South Korea Healthcare CRM Market by End Use
7.3.4.5 Singapore Healthcare CRM Market
7.3.4.5.1 Singapore Healthcare CRM Market by Deployment Mode
7.3.4.5.2 Singapore Healthcare CRM Market by Functionality
7.3.4.5.3 Singapore Healthcare CRM Market by End Use
7.3.4.6 Malaysia Healthcare CRM Market
7.3.4.6.1 Malaysia Healthcare CRM Market by Deployment Mode
7.3.4.6.2 Malaysia Healthcare CRM Market by Functionality
7.3.4.6.3 Malaysia Healthcare CRM Market by End Use
7.3.4.7 Rest of Asia Pacific Healthcare CRM Market
7.3.4.7.1 Rest of Asia Pacific Healthcare CRM Market by Deployment Mode
7.3.4.7.2 Rest of Asia Pacific Healthcare CRM Market by Functionality
7.3.4.7.3 Rest of Asia Pacific Healthcare CRM Market by End Use
7.4 LAMEA Healthcare CRM Market
7.4.1 LAMEA Healthcare CRM Market by Deployment Mode
7.4.1.1 LAMEA Cloud/Web-based Model Market by Country
7.4.1.2 LAMEA On-premise Model Market by Country
7.4.2 LAMEA Healthcare CRM Market by Functionality
7.4.2.1 LAMEA Sales Market by Country
7.4.2.2 LAMEA Customer Service & Support Market by Country
7.4.2.3 LAMEA Digital Commerce Market by Country
7.4.2.4 LAMEA Cross -CRM Market by Country
7.4.2.5 LAMEA Marketing Market by Country
7.4.3 LAMEA Healthcare CRM Market by End Use
7.4.3.1 LAMEA Healthcare Providers Market by Country
7.4.3.2 LAMEA Healthcare Payers Market by Country
7.4.3.3 LAMEA Life Sciences Industry Market by Country
7.4.4 LAMEA Healthcare CRM Market by Country
7.4.4.1 Brazil Healthcare CRM Market
7.4.4.1.1 Brazil Healthcare CRM Market by Deployment Mode
7.4.4.1.2 Brazil Healthcare CRM Market by Functionality
7.4.4.1.3 Brazil Healthcare CRM Market by End Use
7.4.4.2 Argentina Healthcare CRM Market
7.4.4.2.1 Argentina Healthcare CRM Market by Deployment Mode
7.4.4.2.2 Argentina Healthcare CRM Market by Functionality
7.4.4.2.3 Argentina Healthcare CRM Market by End Use
7.4.4.3 UAE Healthcare CRM Market
7.4.4.3.1 UAE Healthcare CRM Market by Deployment Mode
7.4.4.3.2 UAE Healthcare CRM Market by Functionality
7.4.4.3.3 UAE Healthcare CRM Market by End Use
7.4.4.4 Saudi Arabia Healthcare CRM Market
7.4.4.4.1 Saudi Arabia Healthcare CRM Market by Deployment Mode
7.4.4.4.2 Saudi Arabia Healthcare CRM Market by Functionality
7.4.4.4.3 Saudi Arabia Healthcare CRM Market by End Use
7.4.4.5 South Africa Healthcare CRM Market
7.4.4.5.1 South Africa Healthcare CRM Market by Deployment Mode
7.4.4.5.2 South Africa Healthcare CRM Market by Functionality
7.4.4.5.3 South Africa Healthcare CRM Market by End Use
7.4.4.6 Nigeria Healthcare CRM Market
7.4.4.6.1 Nigeria Healthcare CRM Market by Deployment Mode
7.4.4.6.2 Nigeria Healthcare CRM Market by Functionality
7.4.4.6.3 Nigeria Healthcare CRM Market by End Use
7.4.4.7 Rest of LAMEA Healthcare CRM Market
7.4.4.7.1 Rest of LAMEA Healthcare CRM Market by Deployment Mode
7.4.4.7.2 Rest of LAMEA Healthcare CRM Market by Functionality
7.4.4.7.3 Rest of LAMEA Healthcare CRM Market by End Use
Chapter 8. Company Profiles
8.1 IBM Corporation
8.1.1 Company Overview
8.1.2 Financial Analysis
8.1.3 Regional & Segmental Analysis
8.1.4 Research & Development Expenses
8.1.5 Recent strategies and developments:
8.1.5.1 Partnerships, Collaborations, and Agreements:
8.1.5.2 Acquisition and Mergers:
8.1.6 SWOT Analysis
8.2 Microsoft Corporation
8.2.1 Company Overview
8.2.2 Financial Analysis
8.2.3 Segmental and Regional Analysis
8.2.4 Research & Development Expenses
8.2.5 Recent strategies and developments:
8.2.5.1 Acquisition and Mergers:
8.2.6 SWOT Analysis
8.3 Oracle Corporation (Cerner Corporation)
8.3.1 Company Overview
8.3.2 Financial Analysis
8.3.3 Segmental and Regional Analysis
8.3.4 Research & Development Expense
8.3.5 Recent strategies and developments:
8.3.5.1 Partnerships, Collaborations, and Agreements:
8.3.6 SWOT Analysis
8.4 SAP SE
8.4.1 Company Overview
8.4.2 Financial Analysis
8.4.3 Segmental and Regional Analysis
8.4.4 Research & Development Expense
8.4.5 Recent strategies and developments:
8.4.5.1 Acquisition and Mergers:
8.4.6 SWOT Analysis
8.5 Accenture PLC
8.5.1 Company Overview
8.5.2 Financial Analysis
8.5.3 Regional Analysis
8.5.4 Research & Development Expense
8.5.5 Recent strategies and developments:
8.5.5.1 Acquisition and Mergers:
8.5.6 SWOT Analysis
8.6 Zoho Corporation Pvt. Ltd.
8.6.1 Company Overview
8.7 Salesforce.com, Inc.
8.7.1 Company Overview
8.7.2 Financial Analysis
8.7.3 Regional Analysis
8.7.4 Research & Development Expense
8.7.5 SWOT Analysis
8.8 Verint Systems, Inc.
8.8.1 Company Overview
8.8.2 Financial Analysis
8.8.3 Segmental and Regional Analysis
8.8.4 Research and Development Expense
8.9 Creatio EMEA Ltd.
8.9.1 Company Overview
8.9.2 Recent strategies and developments:
8.9.2.1 Geographical Expansions:
8.10. hc1.com Inc.
8.10.1 Company Overview
Unique Offerings 
