Europe Customer Relationship Management Market Size

Europe Customer Relationship Management Market Size, 2027

Europe Customer Relationship Management Market By Component (Software and Services), By Enterprise Size (Large Enterprises and Small & Medium Enterprises), By Deployment Type (Cloud and On-premise), By Application (Customer Service, Customer Experience Management, CRM Analytics, Marketing Automation, Salesforce Automation and Others), By End User (BFSI, IT & Telecom, Healthcare, Retail & eCommerce, Government & Defense, Energy & Utility, Manufacturing and Others), By Country, Growth Potential, Industry Analysis Report and Forecast, 2021 - 2027

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Published Date : June-2021 | Number of Pages : 142 | Format : PDF

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Customer Relationship Management Market, by Component
1.4.2 Europe Customer Relationship Management Market, by Enterprise Size
1.4.3 Europe Customer Relationship Management Market, by Deployment Type
1.4.4 Europe Customer Relationship Management Market, by Application
1.4.5 Europe Customer Relationship Management Market, by End User
1.4.6 Europe Customer Relationship Management Market, by Country
1.5 Methodology for the research

Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.2 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Opportunities
2.2.3 Market Restraints
2.2.4 Market Challenges

Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2017-2021)
3.3.2 Key Strategic Move: (Product Launches and Product Expansions : 2018, Sep – 2021, May) Leading Players

Chapter 4. Europe Customer Relationship Management Market by Component
4.1 Europe Customer Relationship Management Software Market by Country
4.2 Europe Customer Relationship Management Services Market by Country

Chapter 5. Europe Customer Relationship Management Market by End User
5.1 Europe BFSI Customer Relationship Management Market by Country
5.2 Europe IT & Telecom Customer Relationship Management Market by Country
5.3 Europe Healthcare Customer Relationship Management Market by Country
5.4 Europe Retail & eCommerce Customer Relationship Management Market by Country
5.5 Europe Government & Defense Customer Relationship Management Market by Country
5.6 Europe Energy & Utility Customer Relationship Management Market by Country
5.7 Europe Manufacturing Customer Relationship Management Market by Country
5.8 Europe Other End User Customer Relationship Management Market by Country

Chapter 6. Europe Customer Relationship Management Market by Enterprise Size
6.1 Europe Customer Relationship Management Large Enterprises Market by Country
6.2 Europe Customer Relationship Management Small & Medium Enterprise Market by Country

Chapter 7. Europe Customer Relationship Management Market by Deployment Type
7.1 Europe Cloud Customer Relationship Management Market by Country
7.2 Europe On-premise Customer Relationship Management Market by Country

Chapter 8. Europe Customer Relationship Management Market by Application
8.1 Europe Customer Service Customer Relationship Management Market by Country
8.2 Europe Customer Experience Management Customer Relationship Management Market by Country
8.3 Europe CRM Analytics Customer Relationship Management Market by Country
8.4 Europe Marketing Automation Customer Relationship Management Market by Country
8.5 Europe Salesforce Automation Customer Relationship Management Market by Country
8.6 Europe Others Customer Relationship Management Market by Country

Chapter 9. Europe Customer Relationship Management Market by Country
9.1 Germany Customer Relationship Management Market
9.1.1 Germany Customer Relationship Management Market by Component
9.1.2 Germany Customer Relationship Management Market by End User
9.1.3 Germany Customer Relationship Management Market by Enterprise Size
9.1.4 Germany Customer Relationship Management Market by Deployment Type
9.1.5 Germany Customer Relationship Management Market by Application
9.2 UK Customer Relationship Management Market
9.2.1 UK Customer Relationship Management Market by Component
9.2.2 UK Customer Relationship Management Market by End User
9.2.3 UK Customer Relationship Management Market by Enterprise Size
9.2.4 UK Customer Relationship Management Market by Deployment Type
9.2.5 UK Customer Relationship Management Market by Application
9.3 France Customer Relationship Management Market
9.3.1 France Customer Relationship Management Market by Component
9.3.2 France Customer Relationship Management Market by End User
9.3.3 France Customer Relationship Management Market by Enterprise Size
9.3.4 France Customer Relationship Management Market by Deployment Type
9.3.5 France Customer Relationship Management Market by Application
9.4 Russia Customer Relationship Management Market
9.4.1 Russia Customer Relationship Management Market by Component
9.4.2 Russia Customer Relationship Management Market by End User
9.4.3 Russia Customer Relationship Management Market by Enterprise Size
9.4.4 Russia Customer Relationship Management Market by Deployment Type
9.4.5 Russia Customer Relationship Management Market by Application
9.5 Spain Customer Relationship Management Market
9.5.1 Spain Customer Relationship Management Market by Component
9.5.2 Spain Customer Relationship Management Market by End User
9.5.3 Spain Customer Relationship Management Market by Enterprise Size
9.5.4 Spain Customer Relationship Management Market by Deployment Type
9.5.5 Spain Customer Relationship Management Market by Application
9.6 Italy Customer Relationship Management Market
9.6.1 Italy Customer Relationship Management Market by Component
9.6.2 Italy Customer Relationship Management Market by End User
9.6.3 Italy Customer Relationship Management Market by Enterprise Size
9.6.4 Italy Customer Relationship Management Market by Deployment Type
9.6.5 Italy Customer Relationship Management Market by Application
9.7 Rest of Europe Customer Relationship Management Market
9.7.1 Rest of Europe Customer Relationship Management Market by Component
9.7.2 Rest of Europe Customer Relationship Management Market by End User
9.7.3 Rest of Europe Customer Relationship Management Market by Enterprise Size
9.7.4 Rest of Europe Customer Relationship Management Market by Deployment Type
9.7.5 Rest of Europe Customer Relationship Management Market by Application

Chapter 10. Company Profiles
10.1 Salesforce.com, Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Recent strategies and developments:
10.1.5.1 Partnerships, Collaborations, and Agreements:
10.1.5.2 Product Launches and Product Expansions:
10.1.5.3 Acquisition and Mergers:
10.1.6 SWOT Analysis
10.2 Microsoft Corporation
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expenses
10.2.5 Recent strategies and developments:
10.2.5.1 Partnerships, Collaborations, and Agreements:
10.2.5.2 Product Launches and Product Expansions:
10.2.6 SWOT Analysis
10.3 SAP SE
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.3.5 Recent strategies and developments:
10.3.5.1 Partnerships, Collaborations, and Agreements:
10.3.5.2 Product Launches and Product Expansions:
10.3.5.3 Acquisition and Mergers:
10.3.6 SWOT Analysis
10.4 Oracle Corporation
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.4.4 Research & Development Expense
10.4.5 Recent strategies and developments:
10.4.5.1 Partnerships, Collaborations, and Agreements:
10.4.5.2 Product Launches and Product Expansions:
10.4.6 SWOT Analysis
10.5 Adobe, Inc.
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Recent strategies and developments:
10.5.5.1 Partnerships, Collaborations, and Agreements:
10.5.5.2 Product Launches and Product Expansions:
10.5.5.3 Acquisition and Mergers:
10.5.6 SWOT Analysis
10.6 Zoho Corporation Pvt. Ltd.
10.6.1 Company Overview
10.6.2 Recent strategies and developments:
10.6.2.1 Partnerships, Collaborations, and Agreements:
10.7 Creatio
10.7.1 Company Overview
10.7.2 Recent strategies and developments:
10.7.2.1 Partnerships, Collaborations, and Agreements:
10.7.2.2 Product Launches and Product Expansions:
10.8 SugarCRM, Inc.
10.8.1 Company Overview
10.8.2 Recent strategies and developments:
10.8.2.1 Partnerships, Collaborations, and Agreements:
10.8.2.2 Product Launches and Product Expansions:
10.8.2.3 Acquisition and Mergers:
10.9 Copper CRM, Inc.
10.9.1 Company Overview
10.9.2 Recent strategies and developments:
10.9.2.1 Partnerships, Collaborations, and Agreements:
10.9.2.2 Acquisition and Mergers:
10.10. Insightly, Inc.
10.10.1 Company Overview
10.10.2 Recent strategies and developments:
10.10.2.1 Product Launches and Product Expansions:

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