Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Customer Intelligence Platform Market, by Data Channel
1.4.2 Europe Customer Intelligence Platform Market, by Vertical
1.4.3 Europe Customer Intelligence Platform Market, by Deployment Mode
1.4.4 Europe Customer Intelligence Platform Market, by Organization Size
1.4.5 Europe Customer Intelligence Platform Market, by Component
1.4.6 Europe Customer Intelligence Platform Market, by Application
1.4.7 Europe Customer Intelligence Platform Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 Market Composition & Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.3 Market Share Analysis, 2021
3.4 Top Winning Strategies
3.4.1 Key Leading Strategies: Percentage Distribution (2018-2022)
3.4.2 Key Strategic Move: (Acquisition and Mergers : 2018, Jul – 2022, Dec) Leading Players
Chapter 4. Europe Customer Intelligence Platform Market by Data Channel
4.1 Europe Web & Email Market by Country
4.2 Europe Social Media Market by Country
4.3 Europe Mobile Market by Country
4.4 Europe Call Centers Market by Country
4.5 Europe In Store Market by Country
4.6 Europe Others Market by Country
Chapter 5. Europe Customer Intelligence Platform Market by Vertical
5.1 Europe BFSI Market by Country
5.2 Europe Telecom Market by Country
5.3 Europe Travel & Hospitality Market by Country
5.4 Europe Retail & eCommerce Market by Country
5.5 Europe Healthcare & Life Sciences Market by Country
5.6 Europe Manufacturing Market by Country
5.7 Europe Energy & Utilities Market by Country
5.8 Europe Media & Entertainment Market by Country
5.9 Europe Other Vertical Market by Country
Chapter 6. Europe Customer Intelligence Platform Market by Deployment Mode
6.1 Europe Cloud Market by Country
6.2 Europe On-premise Market by Country
Chapter 7. Europe Customer Intelligence Platform Market by Organization Size
7.1 Europe Large Enterprises Market by Country
7.2 Europe Small & Medium Enterprises Market by Country
Chapter 8. Europe Customer Intelligence Platform Market by Component
8.1 Europe Platform (without Services) Market by Country
8.2 Europe Services Market by Country
Chapter 9. Europe Customer Intelligence Platform Market by Application
9.1 Europe Customer Data Collection & Management Market by Country
9.2 Europe Customer Behaviour Analytics Market by Country
9.3 Europe Customer Segmentation & Targeting Market by Country
9.4 Europe Customer Experience Management & Personalized Recommendation Market by Country
9.5 Europe Customer Retention & Engagement Market by Country
9.6 Europe Omnichannel Marketing & Others Market by Country
Chapter 10. Europe Customer Intelligence Platform Market by Country
10.1 Germany Customer Intelligence Platform Market
10.1.1 Germany Customer Intelligence Platform Market by Data Channel
10.1.2 Germany Customer Intelligence Platform Market by Vertical
10.1.3 Germany Customer Intelligence Platform Market by Deployment Mode
10.1.4 Germany Customer Intelligence Platform Market by Organization Size
10.1.5 Germany Customer Intelligence Platform Market by Component
10.1.6 Germany Customer Intelligence Platform Market by Application
10.2 UK Customer Intelligence Platform Market
10.2.1 UK Customer Intelligence Platform Market by Data Channel
10.2.2 UK Customer Intelligence Platform Market by Vertical
10.2.3 UK Customer Intelligence Platform Market by Deployment Mode
10.2.4 UK Customer Intelligence Platform Market by Organization Size
10.2.5 UK Customer Intelligence Platform Market by Component
10.2.6 UK Customer Intelligence Platform Market by Application
10.3 France Customer Intelligence Platform Market
10.3.1 France Customer Intelligence Platform Market by Data Channel
10.3.2 France Customer Intelligence Platform Market by Vertical
10.3.3 France Customer Intelligence Platform Market by Deployment Mode
10.3.4 France Customer Intelligence Platform Market by Organization Size
10.3.5 France Customer Intelligence Platform Market by Component
10.3.6 France Customer Intelligence Platform Market by Application
10.4 Russia Customer Intelligence Platform Market
10.4.1 Russia Customer Intelligence Platform Market by Data Channel
10.4.2 Russia Customer Intelligence Platform Market by Vertical
10.4.3 Russia Customer Intelligence Platform Market by Deployment Mode
10.4.4 Russia Customer Intelligence Platform Market by Organization Size
10.4.5 Russia Customer Intelligence Platform Market by Component
10.4.6 Russia Customer Intelligence Platform Market by Application
10.5 Spain Customer Intelligence Platform Market
10.5.1 Spain Customer Intelligence Platform Market by Data Channel
10.5.2 Spain Customer Intelligence Platform Market by Vertical
10.5.3 Spain Customer Intelligence Platform Market by Deployment Mode
10.5.4 Spain Customer Intelligence Platform Market by Organization Size
10.5.5 Spain Customer Intelligence Platform Market by Component
10.5.6 Spain Customer Intelligence Platform Market by Application
10.6 Italy Customer Intelligence Platform Market
10.6.1 Italy Customer Intelligence Platform Market by Data Channel
10.6.2 Italy Customer Intelligence Platform Market by Vertical
10.6.3 Italy Customer Intelligence Platform Market by Deployment Mode
10.6.4 Italy Customer Intelligence Platform Market by Organization Size
10.6.5 Italy Customer Intelligence Platform Market by Component
10.6.6 Italy Customer Intelligence Platform Market by Application
10.7 Rest of Europe Customer Intelligence Platform Market
10.7.1 Rest of Europe Customer Intelligence Platform Market by Data Channel
10.7.2 Rest of Europe Customer Intelligence Platform Market by Vertical
10.7.3 Rest of Europe Customer Intelligence Platform Market by Deployment Mode
10.7.4 Rest of Europe Customer Intelligence Platform Market by Organization Size
10.7.5 Rest of Europe Customer Intelligence Platform Market by Component
10.7.6 Rest of Europe Customer Intelligence Platform Market by Application
Chapter 11. Company Profiles
11.1 IBM Corporation
11.1.1 Company Overview
11.1.2 Financial Analysis
11.1.3 Regional & Segmental Analysis
11.1.4 Research & Development Expenses
11.1.5 Recent strategies and developments:
11.1.5.1 Partnerships, Collaborations, and Agreements:
11.1.5.2 Product Launches and Product Expansions:
11.1.5.3 Acquisition and Mergers:
11.1.6 SWOT Analysis
11.2 Salesforce.com, Inc.
11.2.1 Company Overview
11.2.2 Financial Analysis
11.2.3 Regional Analysis
11.2.4 Research & Development Expense
11.2.5 Recent strategies and developments:
11.2.5.1 Partnerships, Collaborations, and Agreements:
11.2.5.2 Acquisition and Mergers:
11.2.6 SWOT Analysis
11.3 Microsoft Corporation
11.3.1 Company Overview
11.3.2 Financial Analysis
11.3.3 Segmental and Regional Analysis
11.3.4 Research & Development Expenses
11.3.5 Recent strategies and developments:
11.3.5.1 Partnerships, Collaborations, and Agreements:
11.3.5.2 Acquisition and Mergers:
11.3.6 SWOT Analysis
11.4 Google LLC (Alphabet, Inc.)
11.4.1 Company Overview
11.4.2 Financial Analysis
11.4.3 Segmental and Regional Analysis
11.4.4 Research & Development Expense
11.4.5 Recent strategies and developments:
11.4.5.1 Partnerships, Collaborations, and Agreements:
11.4.5.2 Product Launches and Product Expansions:
11.4.5.3 Acquisition and Mergers:
11.4.6 SWOT Analysis
11.5 Oracle Corporation
11.5.1 Company Overview
11.5.2 Financial Analysis
11.5.3 Segmental and Regional Analysis
11.5.4 Research & Development Expense
11.5.5 Recent strategies and developments:
11.5.5.1 Product Launches and Product Expansions:
11.5.6 SWOT Analysis
11.6 Accenture PLC
11.6.1 Company Overview
11.6.2 Financial Analysis
11.6.3 Segmental and Regional Analysis
11.6.4 Research & Development Expenses
11.6.5 Recent strategies and developments:
11.6.5.1 Partnerships, Collaborations, and Agreements:
11.6.5.2 Acquisition and Mergers:
11.6.6 SWOT Analysis
11.7 SAP SE
11.7.1 Company Overview
11.7.2 Financial Analysis
11.7.3 Segmental and Regional Analysis
11.7.4 Research & Development Expense
11.7.5 Recent strategies and developments:
11.7.5.1 Acquisition and Mergers:
11.7.6 SWOT Analysis
11.8 Informatica, LLC
11.8.1 Company Overview
11.8.2 Financial Analysis
11.8.3 Regional Analysis
11.8.4 Research & Development Expenses
11.8.5 Recent strategies and developments:
11.8.5.1 Partnerships, Collaborations, and Agreements:
11.8.5.2 Product Launches and Product Expansions:
11.8.5.3 Acquisition and Mergers:
11.9 Adobe, Inc.
11.9.1 Company Overview
11.9.2 Financial Analysis
11.9.3 Segmental and Regional Analysis
11.9.4 Research & Development Expense
11.9.5 Recent strategies and developments:
11.9.5.1 Product Launches and Product Expansions:
11.10. SAS Institute, Inc.
11.10.1 Company Overview
11.10.2 Recent strategies and developments:
11.10.2.1 Acquisition and Mergers:
11.10.2.2 Geographical Expansions:
Unique Offerings 
