Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Global Communication Platform as a Service Market, by Component
1.4.2 Global Communication Platform as a Service Market, by Organization Size
1.4.3 Global Communication Platform as a Service Market, by Vertical
1.4.4 Global Communication Platform as a Service Market, by Geography
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 Market Composition & Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.2.4 Geographical Expansions
3.3 Market Share Analysis, 2021
3.4 Top Winning Strategies
3.4.1 Key Leading Strategies: Percentage Distribution (2018-2022)
3.4.2 Key Strategic Move: (Acquisition and Mergers: 2018, Oct – 2022, Jul) Leading Players
Chapter 4. Global Communication Platform as a Service Market by Component
4.1 Global Solution Market by Region
4.2 Global Communication Platform as a Service Market by Solution Type
4.2.1 Global Message Market by Region
4.2.2 Global Video Market by Region
4.2.3 Global Voice Market by Region
4.2.4 Global Others Market by Region
4.3 Global Services Market by Region
4.4 Global Communication Platform as a Service Market by Services Type
4.4.1 Global Professional Services Market by Region
4.4.2 Global Managed Services Market by Region
Chapter 5. Global Communication Platform as a Service Market by Organization Size
5.1 Global Large Enterprises Market by Region
5.2 Global Small & Medium Enterprises (SMEs) Market by Region
Chapter 6. Global Communication Platform as a Service Market by Vertical
6.1 Global Telecom & IT Market by Region
6.2 Global BFSI Market by Region
6.3 Global Retail & E-commerce Market by Region
6.4 Global Government Market by Region
6.5 Global Education Market by Region
6.6 Global Manufacturing Market by Region
6.7 Global Healthcare & Life Sciences Market by Region
6.8 Global Others Market by Region
Chapter 7. Global Communication Platform as a Service Market by Region
7.1 North America Communication Platform as a Service Market
7.1.1 North America Communication Platform as a Service Market by Component
7.1.1.1 North America Solution Market by Country
7.1.1.2 North America Communication Platform as a Service Market by Solution Type
7.1.1.2.1 North America Message Market by Country
7.1.1.2.2 North America Video Market by Country
7.1.1.2.3 North America Voice Market by Country
7.1.1.2.4 North America Others Market by Country
7.1.1.3 North America Services Market by Country
7.1.1.4 North America Communication Platform as a Service Market by Services Type
7.1.1.4.1 North America Professional Services Market by Country
7.1.1.4.2 North America Managed Services Market by Country
7.1.2 North America Communication Platform as a Service Market by Organization Size
7.1.2.1 North America Large Enterprises Market by Country
7.1.2.2 North America Small & Medium Enterprises (SMEs) Market by Country
7.1.3 North America Communication Platform as a Service Market by Vertical
7.1.3.1 North America Telecom & IT Market by Country
7.1.3.2 North America BFSI Market by Country
7.1.3.3 North America Retail & E-commerce Market by Country
7.1.3.4 North America Government Market by Country
7.1.3.5 North America Education Market by Country
7.1.3.6 North America Manufacturing Market by Country
7.1.3.7 North America Healthcare & Life Sciences Market by Country
7.1.3.8 North America Others Market by Country
7.1.4 North America Communication Platform as a Service Market by Country
7.1.4.1 US Communication Platform as a Service Market
7.1.4.1.1 US Communication Platform as a Service Market by Component
7.1.4.1.1.1 US Communication Platform as a Service Market by Solution Type
7.1.4.1.1.2 US Communication Platform as a Service Market by Services Type
7.1.4.1.2 US Communication Platform as a Service Market by Organization Size
7.1.4.1.3 US Communication Platform as a Service Market by Vertical
7.1.4.2 Canada Communication Platform as a Service Market
7.1.4.2.1 Canada Communication Platform as a Service Market by Component
7.1.4.2.1.1 Canada Communication Platform as a Service Market by Solution Type
7.1.4.2.1.2 Canada Communication Platform as a Service Market by Services Type
7.1.4.2.2 Canada Communication Platform as a Service Market by Organization Size
7.1.4.2.3 Canada Communication Platform as a Service Market by Vertical
7.1.4.3 Mexico Communication Platform as a Service Market
7.1.4.3.1 Mexico Communication Platform as a Service Market by Component
7.1.4.3.1.1 Mexico Communication Platform as a Service Market by Solution Type
7.1.4.3.1.2 Mexico Communication Platform as a Service Market by Services Type
7.1.4.3.2 Mexico Communication Platform as a Service Market by Organization Size
7.1.4.3.3 Mexico Communication Platform as a Service Market by Vertical
7.1.4.4 Rest of North America Communication Platform as a Service Market
7.1.4.4.1 Rest of North America Communication Platform as a Service Market by Component
7.1.4.4.1.1 Rest of North America Communication Platform as a Service Market by Solution Type
7.1.4.4.1.2 Rest of North America Communication Platform as a Service Market by Services Type
7.1.4.4.2 Rest of North America Communication Platform as a Service Market by Organization Size
7.1.4.4.3 Rest of North America Communication Platform as a Service Market by Vertical
7.2 Europe Communication Platform as a Service Market
7.2.1 Europe Communication Platform as a Service Market by Component
7.2.1.1 Europe Solution Market by Country
7.2.1.2 Europe Communication Platform as a Service Market by Solution Type
7.2.1.2.1 Europe Message Market by Country
7.2.1.2.2 Europe Video Market by Country
7.2.1.2.3 Europe Voice Market by Country
7.2.1.2.4 Europe Others Market by Country
7.2.1.3 Europe Services Market by Country
7.2.1.4 Europe Communication Platform as a Service Market by Services Type
7.2.1.4.1 Europe Professional Services Market by Country
7.2.1.4.2 Europe Managed Services Market by Country
7.2.2 Europe Communication Platform as a Service Market by Organization Size
7.2.2.1 Europe Large Enterprises Market by Country
7.2.2.2 Europe Small & Medium Enterprises (SMEs) Market by Country
7.2.3 Europe Communication Platform as a Service Market by Vertical
7.2.3.1 Europe Telecom & IT Market by Country
7.2.3.2 Europe BFSI Market by Country
7.2.3.3 Europe Retail & E-commerce Market by Country
7.2.3.4 Europe Government Market by Country
7.2.3.5 Europe Education Market by Country
7.2.3.6 Europe Manufacturing Market by Country
7.2.3.7 Europe Healthcare & Life Sciences Market by Country
7.2.3.8 Europe Others Market by Country
7.2.4 Europe Communication Platform as a Service Market by Country
7.2.4.1 Germany Communication Platform as a Service Market
7.2.4.1.1 Germany Communication Platform as a Service Market by Component
7.2.4.1.1.1 Germany Communication Platform as a Service Market by Solution Type
7.2.4.1.1.2 Germany Communication Platform as a Service Market by Services Type
7.2.4.1.2 Germany Communication Platform as a Service Market by Organization Size
7.2.4.1.3 Germany Communication Platform as a Service Market by Vertical
7.2.4.2 UK Communication Platform as a Service Market
7.2.4.2.1 UK Communication Platform as a Service Market by Component
7.2.4.2.1.1 UK Communication Platform as a Service Market by Solution Type
7.2.4.2.1.2 UK Communication Platform as a Service Market by Services Type
7.2.4.2.2 UK Communication Platform as a Service Market by Organization Size
7.2.4.2.3 UK Communication Platform as a Service Market by Vertical
7.2.4.3 France Communication Platform as a Service Market
7.2.4.3.1 France Communication Platform as a Service Market by Component
7.2.4.3.1.1 France Communication Platform as a Service Market by Solution Type
7.2.4.3.1.2 France Communication Platform as a Service Market by Services Type
7.2.4.3.2 France Communication Platform as a Service Market by Organization Size
7.2.4.3.3 France Communication Platform as a Service Market by Vertical
7.2.4.4 Russia Communication Platform as a Service Market
7.2.4.4.1 Russia Communication Platform as a Service Market by Component
7.2.4.4.1.1 Russia Communication Platform as a Service Market by Solution Type
7.2.4.4.1.2 Russia Communication Platform as a Service Market by Services Type
7.2.4.4.2 Russia Communication Platform as a Service Market by Organization Size
7.2.4.4.3 Russia Communication Platform as a Service Market by Vertical
7.2.4.5 Spain Communication Platform as a Service Market
7.2.4.5.1 Spain Communication Platform as a Service Market by Component
7.2.4.5.1.1 Spain Communication Platform as a Service Market by Solution Type
7.2.4.5.1.2 Spain Communication Platform as a Service Market by Services Type
7.2.4.5.2 Spain Communication Platform as a Service Market by Organization Size
7.2.4.5.3 Spain Communication Platform as a Service Market by Vertical
7.2.4.6 Italy Communication Platform as a Service Market
7.2.4.6.1 Italy Communication Platform as a Service Market by Component
7.2.4.6.1.1 Italy Communication Platform as a Service Market by Solution Type
7.2.4.6.1.2 Italy Communication Platform as a Service Market by Services Type
7.2.4.6.2 Italy Communication Platform as a Service Market by Organization Size
7.2.4.6.3 Italy Communication Platform as a Service Market by Vertical
7.2.4.7 Rest of Europe Communication Platform as a Service Market
7.2.4.7.1 Rest of Europe Communication Platform as a Service Market by Component
7.2.4.7.1.1 Rest of Europe Communication Platform as a Service Market by Solution Type
7.2.4.7.1.2 Rest of Europe Communication Platform as a Service Market by Services Type
7.2.4.7.2 Rest of Europe Communication Platform as a Service Market by Organization Size
7.2.4.7.3 Rest of Europe Communication Platform as a Service Market by Vertical
7.3 Asia Pacific Communication Platform as a Service Market
7.3.1 Asia Pacific Communication Platform as a Service Market by Component
7.3.1.1 Asia Pacific Solution Market by Country
7.3.1.2 Asia Pacific Communication Platform as a Service Market by Solution Type
7.3.1.2.1 Asia Pacific Message Market by Country
7.3.1.2.2 Asia Pacific Video Market by Country
7.3.1.2.3 Asia Pacific Voice Market by Country
7.3.1.2.4 Asia Pacific Others Market by Country
7.3.1.3 Asia Pacific Services Market by Country
7.3.1.4 Asia Pacific Communication Platform as a Service Market by Services Type
7.3.1.4.1 Asia Pacific Professional Services Market by Country
7.3.1.4.2 Asia Pacific Managed Services Market by Country
7.3.2 Asia Pacific Communication Platform as a Service Market by Organization Size
7.3.2.1 Asia Pacific Large Enterprises Market by Country
7.3.2.2 Asia Pacific Small & Medium Enterprises (SMEs) Market by Country
7.3.3 Asia Pacific Communication Platform as a Service Market by Vertical
7.3.3.1 Asia Pacific Telecom & IT Market by Country
7.3.3.2 Asia Pacific BFSI Market by Country
7.3.3.3 Asia Pacific Retail & E-commerce Market by Country
7.3.3.4 Asia Pacific Government Market by Country
7.3.3.5 Asia Pacific Education Market by Country
7.3.3.6 Asia Pacific Manufacturing Market by Country
7.3.3.7 Asia Pacific Healthcare & Life Sciences Market by Country
7.3.3.8 Asia Pacific Others Market by Country
7.3.4 Asia Pacific Communication Platform as a Service Market by Country
7.3.4.1 China Communication Platform as a Service Market
7.3.4.1.1 China Communication Platform as a Service Market by Component
7.3.4.1.1.1 China Communication Platform as a Service Market by Solution Type
7.3.4.1.1.2 China Communication Platform as a Service Market by Services Type
7.3.4.1.2 China Communication Platform as a Service Market by Organization Size
7.3.4.1.3 China Communication Platform as a Service Market by Vertical
7.3.4.2 Japan Communication Platform as a Service Market
7.3.4.2.1 Japan Communication Platform as a Service Market by Component
7.3.4.2.1.1 Japan Communication Platform as a Service Market by Solution Type
7.3.4.2.1.2 Japan Communication Platform as a Service Market by Services Type
7.3.4.2.2 Japan Communication Platform as a Service Market by Organization Size
7.3.4.2.3 Japan Communication Platform as a Service Market by Vertical
7.3.4.3 India Communication Platform as a Service Market
7.3.4.3.1 India Communication Platform as a Service Market by Component
7.3.4.3.1.1 India Communication Platform as a Service Market by Solution Type
7.3.4.3.1.2 India Communication Platform as a Service Market by Services Type
7.3.4.3.2 India Communication Platform as a Service Market by Organization Size
7.3.4.3.3 India Communication Platform as a Service Market by Vertical
7.3.4.4 South Korea Communication Platform as a Service Market
7.3.4.4.1 South Korea Communication Platform as a Service Market by Component
7.3.4.4.1.1 South Korea Communication Platform as a Service Market by Solution Type
7.3.4.4.1.2 South Korea Communication Platform as a Service Market by Services Type
7.3.4.4.2 South Korea Communication Platform as a Service Market by Organization Size
7.3.4.4.3 South Korea Communication Platform as a Service Market by Vertical
7.3.4.5 Singapore Communication Platform as a Service Market
7.3.4.5.1 Singapore Communication Platform as a Service Market by Component
7.3.4.5.1.1 Singapore Communication Platform as a Service Market by Solution Type
7.3.4.5.1.2 Singapore Communication Platform as a Service Market by Services Type
7.3.4.5.2 Singapore Communication Platform as a Service Market by Organization Size
7.3.4.5.3 Singapore Communication Platform as a Service Market by Vertical
7.3.4.6 Malaysia Communication Platform as a Service Market
7.3.4.6.1 Malaysia Communication Platform as a Service Market by Component
7.3.4.6.1.1 Malaysia Communication Platform as a Service Market by Solution Type
7.3.4.6.1.2 Malaysia Communication Platform as a Service Market by Services Type
7.3.4.6.2 Malaysia Communication Platform as a Service Market by Organization Size
7.3.4.6.3 Malaysia Communication Platform as a Service Market by Vertical
7.3.4.7 Rest of Asia Pacific Communication Platform as a Service Market
7.3.4.7.1 Rest of Asia Pacific Communication Platform as a Service Market by Component
7.3.4.7.1.1 Rest of Asia Pacific Communication Platform as a Service Market by Solution Type
7.3.4.7.1.2 Rest of Asia Pacific Communication Platform as a Service Market by Services Type
7.3.4.7.2 Rest of Asia Pacific Communication Platform as a Service Market by Organization Size
7.3.4.7.3 Rest of Asia Pacific Communication Platform as a Service Market by Vertical
7.4 LAMEA Communication Platform as a Service Market
7.4.1 LAMEA Communication Platform as a Service Market by Component
7.4.1.1 LAMEA Solution Market by Country
7.4.1.2 LAMEA Communication Platform as a Service Market by Solution Type
7.4.1.2.1 LAMEA Message Market by Country
7.4.1.2.2 LAMEA Video Market by Country
7.4.1.2.3 LAMEA Voice Market by Country
7.4.1.2.4 LAMEA Others Market by Country
7.4.1.3 LAMEA Services Market by Country
7.4.1.4 LAMEA Communication Platform as a Service Market by Services Type
7.4.1.4.1 LAMEA Professional Services Market by Country
7.4.1.4.2 LAMEA Managed Services Market by Country
7.4.2 LAMEA Communication Platform as a Service Market by Organization Size
7.4.2.1 LAMEA Large Enterprises Market by Country
7.4.2.2 LAMEA Small & Medium Enterprises (SMEs) Market by Country
7.4.3 LAMEA Communication Platform as a Service Market by Vertical
7.4.3.1 LAMEA Telecom & IT Market by Country
7.4.3.2 LAMEA BFSI Market by Country
7.4.3.3 LAMEA Retail & E-commerce Market by Country
7.4.3.4 LAMEA Government Market by Country
7.4.3.5 LAMEA Education Market by Country
7.4.3.6 LAMEA Manufacturing Market by Country
7.4.3.7 LAMEA Healthcare & Life Sciences Market by Country
7.4.3.8 LAMEA Others Market by Country
7.4.4 LAMEA Communication Platform as a Service Market by Country
7.4.4.1 Brazil Communication Platform as a Service Market
7.4.4.1.1 Brazil Communication Platform as a Service Market by Component
7.4.4.1.1.1 Brazil Communication Platform as a Service Market by Solution Type
7.4.4.1.1.2 Brazil Communication Platform as a Service Market by Services Type
7.4.4.1.2 Brazil Communication Platform as a Service Market by Organization Size
7.4.4.1.3 Brazil Communication Platform as a Service Market by Vertical
7.4.4.2 Argentina Communication Platform as a Service Market
7.4.4.2.1 Argentina Communication Platform as a Service Market by Component
7.4.4.2.1.1 Argentina Communication Platform as a Service Market by Solution Type
7.4.4.2.1.2 Argentina Communication Platform as a Service Market by Services Type
7.4.4.2.2 Argentina Communication Platform as a Service Market by Organization Size
7.4.4.2.3 Argentina Communication Platform as a Service Market by Vertical
7.4.4.3 UAE Communication Platform as a Service Market
7.4.4.3.1 UAE Communication Platform as a Service Market by Component
7.4.4.3.1.1 UAE Communication Platform as a Service Market by Solution Type
7.4.4.3.1.2 UAE Communication Platform as a Service Market by Services Type
7.4.4.3.2 UAE Communication Platform as a Service Market by Organization Size
7.4.4.3.3 UAE Communication Platform as a Service Market by Vertical
7.4.4.4 Saudi Arabia Communication Platform as a Service Market
7.4.4.4.1 Saudi Arabia Communication Platform as a Service Market by Component
7.4.4.4.1.1 Saudi Arabia Communication Platform as a Service Market by Solution Type
7.4.4.4.1.2 Saudi Arabia Communication Platform as a Service Market by Services Type
7.4.4.4.2 Saudi Arabia Communication Platform as a Service Market by Organization Size
7.4.4.4.3 Saudi Arabia Communication Platform as a Service Market by Vertical
7.4.4.5 South Africa Communication Platform as a Service Market
7.4.4.5.1 South Africa Communication Platform as a Service Market by Component
7.4.4.5.1.1 South Africa Communication Platform as a Service Market by Solution Type
7.4.4.5.1.2 South Africa Communication Platform as a Service Market by Services Type
7.4.4.5.2 South Africa Communication Platform as a Service Market by Organization Size
7.4.4.5.3 South Africa Communication Platform as a Service Market by Vertical
7.4.4.6 Nigeria Communication Platform as a Service Market
7.4.4.6.1 Nigeria Communication Platform as a Service Market by Component
7.4.4.6.1.1 Nigeria Communication Platform as a Service Market by Solution Type
7.4.4.6.1.2 Nigeria Communication Platform as a Service Market by Services Type
7.4.4.6.2 Nigeria Communication Platform as a Service Market by Organization Size
7.4.4.6.3 Nigeria Communication Platform as a Service Market by Vertical
7.4.4.7 Rest of LAMEA Communication Platform as a Service Market
7.4.4.7.1 Rest of LAMEA Communication Platform as a Service Market by Component
7.4.4.7.1.1 Rest of LAMEA Communication Platform as a Service Market by Solution Type
7.4.4.7.1.2 Rest of LAMEA Communication Platform as a Service Market by Services Type
7.4.4.7.2 Rest of LAMEA Communication Platform as a Service Market by Organization Size
7.4.4.7.3 Rest of LAMEA Communication Platform as a Service Market by Vertical
Chapter 8. Company Profiles
8.1 RingCentral, Inc.
8.1.1 Company Overview
8.1.2 Financial Analysis
8.1.3 Regional Analysis
8.1.4 Research & Development Expenses
8.1.5 Recent strategies and developments:
8.1.5.1 Partnerships, Collaborations, and Agreements:
8.1.5.2 Acquisition and Mergers:
8.1.5.3 Product Launches and Product Expansions:
8.2 8x8, Inc.
8.2.1 Company Overview
8.2.2 Financial Analysis
8.2.3 Regional Analysis
8.2.4 Research & Development Expenses
8.2.5 Recent strategies and developments:
8.2.5.1 Partnerships, Collaborations, and Agreements:
8.2.5.2 Acquisition and Mergers:
8.3 Avaya Inc. (Avaya Holdings Corp.)
8.3.1 Company Overview
8.3.2 Financial Analysis
8.3.3 Segmental and Regional Analysis
8.3.4 Research & Development Expenses
8.3.5 Recent strategies and developments:
8.3.5.1 Partnerships, Collaborations, and Agreements:
8.4 Sinch AB
8.4.1 Company Overview
8.4.2 Financial Analysis
8.4.3 Segmental and Regional Analysis
8.5 Twilio, Inc.
8.5.1 Company Overview
8.5.2 Financial Analysis
8.5.3 Regional Analysis
8.5.4 Research & Development Expense
8.5.5 Recent strategies and developments:
8.5.5.1 Acquisition and Mergers:
8.6 Telesign (Proximus Group)
8.6.1 Company Overview
8.6.2 Financial Analysis
8.6.3 Segmental Analysis
8.7 Bandwidth, Inc.
8.7.1 Company Overview
8.7.2 Financial Analysis
8.7.3 Segmental and Regional Analysis
8.7.4 Research & Development Expenses
8.7.5 Recent strategies and developments:
8.7.5.1 Partnerships, Collaborations, and Agreements:
8.7.5.2 Acquisition and Mergers:
8.8 CM.com N.V.
8.8.1 Company Overview
8.8.2 Financial Analysis
8.8.3 Segmental and Regional Analysis
8.8.4 Recent strategies and developments:
8.8.4.1 Acquisition and Mergers:
8.9 Vonage Holdings Corp. (Ericsson AB)
8.9.1 Company Overview
8.9.2 Financial Analysis
8.9.3 Segmental and Regional Analysis
8.9.4 Research & Development Expenses
8.10. Infobip Ltd.
8.10.1 Company Overview
8.10.2 Recent strategies and developments:
8.10.2.1 Partnerships, Collaborations, and Agreements:
8.10.2.2 Product Launches and Product Expansions:
8.10.2.3 Acquisition and Mergers:
8.10.2.4 Geographical Expansions
Unique Offerings 
