Telecom Billing and Revenue Management Trend in Digital World

Telecom Billing and Revenue Management Trend in Digital World

Here’s how The Telecom Billing & Revenue Management Trends are making a Wave in the Industry. In this era of digitalization, telecom businesses are facing several challenges. The increased demand for Telecom Billing & Revenue Management is mainly due to the accelerated growth of the telecommunication sector. As a growing customer base, as well as the implementation of advanced services, is creating a huge burden on the present debt charging system.  This results in a drop in the quality of service and network congestion due to increased internet users are the main challenges faced by telecom operators. That is why there is increased adoption of Telecom Billing by both telecommunication and digital service providers.

What do we understand by the term Telecom Billing & Revenue Management?

Telecom Billing & Revenue Management is a method in includes communication services and also the managing of dues collection. Telecom Billing is a process of collection and gathering of user data, then put on essential changes in order to generate invoices of the customers. The payments received by the customers during this process are recorded.

The telecom billing is helpful in money collection thus it is account receivable in nature. Telecom Billing & Revenue Management is beneficial in predicting the behavior of the customers. Thereby it facilitates increased accessibility and pricing to generate maximum revenue from the telecom sector. These services are beneficial for the Communication Services Providers (CSPs) as it helps in improving their revenue and also optimizing telecom networks.

How bills are processed in Telecom Billing?

In Telecom Billing & Revenue Management, the billing engine generates a bill by picking an account and then generate an invoice for that account payment. The billing engines that are used in Telecom Billing & Revenue Management, produce raw data that contains all the information needed to generate the final bill that is a final invoice sent to the customers.

Some of the information collected by billing engines include the following:

  • All types of charges can be applied for the products and services that are used by the customers such as initiation, suspension, installation, termination, etc.
  • Any refund charges applicable.
  • The payments are done by the customers in a given month.
  • A total rebate is given to the customers and many more.

For whom Telecom Billing & Revenue Management is beneficial?

It is widely used by the telecommunication service providers and as well as digital service providers. Telecom Billing can optimize the telecom network, thereby it helps service providers to improve their business operational efficiency.

Mobile operators

Due to increasing competition, the mobile operators are mainly focused on providing better network, and services to facilitate optimum service performance to the customers to remain in the competition. By adoption of Telecom Billing & Revenue Management, mobile operators are able to accelerate new services and solution release that is expected to boost the performance.

Internet service operators

The introduction of 5G technology has opened opportunities for internet service providers to improve their performance by adopting Telecom Billing & Revenue Management. The 5G network deployment not only compels the traditional internet service providers to opt for a smart revenue management system but also bringing a large number of opportunities for small and large vendors.

For what Telecom Billing & Revenue Management is used?


Telecom Billing & Revenue Management is used to provide solutions in terms of mediation, revenue assurance, fraud management, billing, and charging, etc. revenue management software solutions are being offered that helps operators to evaluate and optimize each phase of the billing cycle.


Telecom Billing services are provided in two forms one is professional services and the other is managed services. Both these services are helpful for the service providers to have better control, enhanced operational efficiency as well as improved processes. These services increase the overall profitability of the companies.

The bigger picture

The Telecom Billing & Revenue Management Market has been showing rapid growth due to the penetration of advanced technologies like 5G and the Internet of Things (IoT). In the developing countries, Telecom start-ups are emerging in the market with increasing adoption of IoT is resulting in the implementation of billing services to grow in the growth in the market and it is expected to contribute to boosting Telecom Billing & Revenue Management Market in the coming years.

Although there is a difference in telecom regulations in different countries resulting in interoperability issues and legacy systems is posing major limitations on the growth of the market. But the Global System for Mobile Communications Association (GSMA) APIs is giving new ways and defines the Telecom API specifications. The Start-ups and entrepreneurs who are indulged in developing markets in building mobile networks by the use of APIs and in turn enhanced adoption of telecom billing. The Global Telecom Billing & Revenue Management Market has been anticipated to rise at a growth rate of 13% CAGR over the forecast period.