The Asia Pacific Communication Platform as a Service Market would witness market growth of 28.1% CAGR during the forecast period (2022-2028).
Cloud computing allows CPaaS providers to provide businesses of any size the chance to create and integrate communications services. Teams can save infrastructure, human resources, time to market, and price costs since CPaaS vendors often let developers pay only for the services they use. A CPaaS may also support multi-tenancy, which enables numerous users to use the service concurrently, each in its own safe environment.
Additionally, CPaaS often allows a business to provide 24/7 online help. There are several other benefits that CPaaS suppliers may deliver to companies. End users may benefit from chatbots' enhanced productivity and efficiency since they are data-driven and scalable.
Additionally, using chatbots in commercial applications allows businesses to influence their clients through preferred channels with quicker service favorably. Therefore, the need for the solution is anticipated to be driven by the integration of the communication platform via chatbot services. Numerous businesses are investing in chatbot-based communication systems due to their wide range of applications.
China's government is accelerating the digital transformation of its sectors to previously unheard-of levels. Beijing also wants to increase the inclusivity of digital public services to improve the digital economy's governance structure. The Chinese government is increasing financing for 6G research and development and encouraging innovation in essential fields like integrated circuits and AI (artificial intelligence). Chinese cloud service providers should prioritize offering enhanced technical performance while also ensuring data security. The government's encouragement of the digital transformation of more established sectors led to increased cloud use. As a result, a significant determinant in the sector's future is conventional businesses' acceptance of cloud services.
The China market dominated the Asia Pacific Communication Platform as a Service Market by Country in 2021, and would continue to be a dominant market till 2028; thereby, achieving a market value of $4,307.2 million by 2028.The Japan market is estimated to grow a CAGR of 27.4% during (2022 - 2028). Additionally, The India market would experience a CAGR of 28.9% during (2022 - 2028).
Based on Component, the market is segmented into Solution and Services. Based on Solution Type, the market is segmented into Message, Video, Voice and Others. Based on Services Type, the market is segmented into Professional Services and Managed Services. Based on Organization Size, the market is segmented into Large Enterprises and Small & Medium Enterprises (SMEs). Based on Vertical, the market is segmented into Telecom & IT, BFSI, Retail & E-commerce, Government, Education, Manufacturing, Healthcare & Life Sciences and Others. Based on countries, the market is segmented into China, Japan, India, South Korea, Singapore, Malaysia, and Rest of Asia Pacific.
Free Valuable Insights: The Worldwide Communication Platform as a Service Market is Projected to reach USD 51.3 Billion by 2028, at a CAGR of 27.5%
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include RingCentral, Inc, 8x8, Inc., Avaya Inc. (Avaya Holdings Corp.), Sinch AB, Twilio, Inc., Telesign (Proximus Group), Bandwidth, Inc, CM.com N.V., Vonage Holdings Corp. (Ericsson AB), and Infobip Ltd.
Scope of the Study
Market Segments Covered in the Report:
By Component
- Solution
- Services
- Professional Services
- Managed Services
By Organization Size
- Large Enterprises
- Small & Medium Enterprises (SMEs)
By Vertical
- Telecom & IT
- BFSI
- Retail & E-commerce
- Government
- Education
- Manufacturing
- Healthcare & Life Sciences
- Others
By Country
- China
- Japan
- India
- South Korea
- Singapore
- Malaysia
- Rest of Asia Pacific
Key Market Players
List of Companies Profiled in the Report:
- RingCentral, Inc
- 8x8, Inc.
- Avaya Inc. (Avaya Holdings Corp.)
- Sinch AB
- Twilio, Inc.
- Telesign (Proximus Group)
- Bandwidth, Inc
- CM.com N.V.
- Vonage Holdings Corp. (Ericsson AB)
- Infobip Ltd.
TABLE 1 Asia Pacific Communication Platform as a Service Market, 2018 - 2021, USD Million
TABLE 2 Asia Pacific Communication Platform as a Service Market, 2022 - 2028, USD Million
TABLE 3 Partnerships, Collaborations and Agreements– Communication Platform as a Service Market
TABLE 4 Product Launches And Product Expansions– Communication Platform as a Service Market
TABLE 5 Acquisition and Mergers– Communication Platform as a Service Market
TABLE 6 Geographical Expansions - Communication Platform as a Service Market
TABLE 7 Asia Pacific Communication Platform as a Service Market by Component, 2018 - 2021, USD Million
TABLE 8 Asia Pacific Communication Platform as a Service Market by Component, 2022 - 2028, USD Million
TABLE 9 Asia Pacific Solution Market by Country, 2018 - 2021, USD Million
TABLE 10 Asia Pacific Solution Market by Country, 2022 - 2028, USD Million
TABLE 11 Asia Pacific Communication Platform as a Service Market by Solution Type, 2018 - 2021, USD Million
TABLE 12 Asia Pacific Communication Platform as a Service Market by Solution Type, 2022 - 2028, USD Million
TABLE 13 Asia Pacific Message Market by Country, 2018 - 2021, USD Million
TABLE 14 Asia Pacific Message Market by Country, 2022 - 2028, USD Million
TABLE 15 Asia Pacific Video Market by Country, 2018 - 2021, USD Million
TABLE 16 Asia Pacific Video Market by Country, 2022 - 2028, USD Million
TABLE 17 Asia Pacific Voice Market by Country, 2018 - 2021, USD Million
TABLE 18 Asia Pacific Voice Market by Country, 2022 - 2028, USD Million
TABLE 19 Asia Pacific Others Market by Country, 2018 - 2021, USD Million
TABLE 20 Asia Pacific Others Market by Country, 2022 - 2028, USD Million
TABLE 21 Asia Pacific Services Market by Country, 2018 - 2021, USD Million
TABLE 22 Asia Pacific Services Market by Country, 2022 - 2028, USD Million
TABLE 23 Asia Pacific Communication Platform as a Service Market by Services Type, 2018 - 2021, USD Million
TABLE 24 Asia Pacific Communication Platform as a Service Market by Services Type, 2022 - 2028, USD Million
TABLE 25 Asia Pacific Professional Services Market by Country, 2018 - 2021, USD Million
TABLE 26 Asia Pacific Professional Services Market by Country, 2022 - 2028, USD Million
TABLE 27 Asia Pacific Managed Services Market by Country, 2018 - 2021, USD Million
TABLE 28 Asia Pacific Managed Services Market by Country, 2022 - 2028, USD Million
TABLE 29 Asia Pacific Communication Platform as a Service Market by Organization Size, 2018 - 2021, USD Million
TABLE 30 Asia Pacific Communication Platform as a Service Market by Organization Size, 2022 - 2028, USD Million
TABLE 31 Asia Pacific Large Enterprises Market by Country, 2018 - 2021, USD Million
TABLE 32 Asia Pacific Large Enterprises Market by Country, 2022 - 2028, USD Million
TABLE 33 Asia Pacific Small & Medium Enterprises (SMEs) Market by Country, 2018 - 2021, USD Million
TABLE 34 Asia Pacific Small & Medium Enterprises (SMEs) Market by Country, 2022 - 2028, USD Million
TABLE 35 Asia Pacific Communication Platform as a Service Market by Vertical, 2018 - 2021, USD Million
TABLE 36 Asia Pacific Communication Platform as a Service Market by Vertical, 2022 - 2028, USD Million
TABLE 37 Asia Pacific Telecom & IT Market by Country, 2018 - 2021, USD Million
TABLE 38 Asia Pacific Telecom & IT Market by Country, 2022 - 2028, USD Million
TABLE 39 Asia Pacific BFSI Market by Country, 2018 - 2021, USD Million
TABLE 40 Asia Pacific BFSI Market by Country, 2022 - 2028, USD Million
TABLE 41 Asia Pacific Retail & E-commerce Market by Country, 2018 - 2021, USD Million
TABLE 42 Asia Pacific Retail & E-commerce Market by Country, 2022 - 2028, USD Million
TABLE 43 Asia Pacific Government Market by Country, 2018 - 2021, USD Million
TABLE 44 Asia Pacific Government Market by Country, 2022 - 2028, USD Million
TABLE 45 Asia Pacific Education Market by Country, 2018 - 2021, USD Million
TABLE 46 Asia Pacific Education Market by Country, 2022 - 2028, USD Million
TABLE 47 Asia Pacific Manufacturing Market by Country, 2018 - 2021, USD Million
TABLE 48 Asia Pacific Manufacturing Market by Country, 2022 - 2028, USD Million
TABLE 49 Asia Pacific Healthcare & Life Sciences Market by Country, 2018 - 2021, USD Million
TABLE 50 Asia Pacific Healthcare & Life Sciences Market by Country, 2022 - 2028, USD Million
TABLE 51 Asia Pacific Others Market by Country, 2018 - 2021, USD Million
TABLE 52 Asia Pacific Others Market by Country, 2022 - 2028, USD Million
TABLE 53 Asia Pacific Communication Platform as a Service Market by Country, 2018 - 2021, USD Million
TABLE 54 Asia Pacific Communication Platform as a Service Market by Country, 2022 - 2028, USD Million
TABLE 55 China Communication Platform as a Service Market, 2018 - 2021, USD Million
TABLE 56 China Communication Platform as a Service Market, 2022 - 2028, USD Million
TABLE 57 China Communication Platform as a Service Market by Component, 2018 - 2021, USD Million
TABLE 58 China Communication Platform as a Service Market by Component, 2022 - 2028, USD Million
TABLE 59 China Communication Platform as a Service Market by Solution Type, 2018 - 2021, USD Million
TABLE 60 China Communication Platform as a Service Market by Solution Type, 2022 - 2028, USD Million
TABLE 61 China Communication Platform as a Service Market by Services Type, 2018 - 2021, USD Million
TABLE 62 China Communication Platform as a Service Market by Services Type, 2022 - 2028, USD Million
TABLE 63 China Communication Platform as a Service Market by Organization Size, 2018 - 2021, USD Million
TABLE 64 China Communication Platform as a Service Market by Organization Size, 2022 - 2028, USD Million
TABLE 65 China Communication Platform as a Service Market by Vertical, 2018 - 2021, USD Million
TABLE 66 China Communication Platform as a Service Market by Vertical, 2022 - 2028, USD Million
TABLE 67 Japan Communication Platform as a Service Market, 2018 - 2021, USD Million
TABLE 68 Japan Communication Platform as a Service Market, 2022 - 2028, USD Million
TABLE 69 Japan Communication Platform as a Service Market by Component, 2018 - 2021, USD Million
TABLE 70 Japan Communication Platform as a Service Market by Component, 2022 - 2028, USD Million
TABLE 71 Japan Communication Platform as a Service Market by Solution Type, 2018 - 2021, USD Million
TABLE 72 Japan Communication Platform as a Service Market by Solution Type, 2022 - 2028, USD Million
TABLE 73 Japan Communication Platform as a Service Market by Services Type, 2018 - 2021, USD Million
TABLE 74 Japan Communication Platform as a Service Market by Services Type, 2022 - 2028, USD Million
TABLE 75 Japan Communication Platform as a Service Market by Organization Size, 2018 - 2021, USD Million
TABLE 76 Japan Communication Platform as a Service Market by Organization Size, 2022 - 2028, USD Million
TABLE 77 Japan Communication Platform as a Service Market by Vertical, 2018 - 2021, USD Million
TABLE 78 Japan Communication Platform as a Service Market by Vertical, 2022 - 2028, USD Million
TABLE 79 India Communication Platform as a Service Market, 2018 - 2021, USD Million
TABLE 80 India Communication Platform as a Service Market, 2022 - 2028, USD Million
TABLE 81 India Communication Platform as a Service Market by Component, 2018 - 2021, USD Million
TABLE 82 India Communication Platform as a Service Market by Component, 2022 - 2028, USD Million
TABLE 83 India Communication Platform as a Service Market by Solution Type, 2018 - 2021, USD Million
TABLE 84 India Communication Platform as a Service Market by Solution Type, 2022 - 2028, USD Million
TABLE 85 India Communication Platform as a Service Market by Services Type, 2018 - 2021, USD Million
TABLE 86 India Communication Platform as a Service Market by Services Type, 2022 - 2028, USD Million
TABLE 87 India Communication Platform as a Service Market by Organization Size, 2018 - 2021, USD Million
TABLE 88 India Communication Platform as a Service Market by Organization Size, 2022 - 2028, USD Million
TABLE 89 India Communication Platform as a Service Market by Vertical, 2018 - 2021, USD Million
TABLE 90 India Communication Platform as a Service Market by Vertical, 2022 - 2028, USD Million
TABLE 91 South Korea Communication Platform as a Service Market, 2018 - 2021, USD Million
TABLE 92 South Korea Communication Platform as a Service Market, 2022 - 2028, USD Million
TABLE 93 South Korea Communication Platform as a Service Market by Component, 2018 - 2021, USD Million
TABLE 94 South Korea Communication Platform as a Service Market by Component, 2022 - 2028, USD Million
TABLE 95 South Korea Communication Platform as a Service Market by Solution Type, 2018 - 2021, USD Million
TABLE 96 South Korea Communication Platform as a Service Market by Solution Type, 2022 - 2028, USD Million
TABLE 97 South Korea Communication Platform as a Service Market by Services Type, 2018 - 2021, USD Million
TABLE 98 South Korea Communication Platform as a Service Market by Services Type, 2022 - 2028, USD Million
TABLE 99 South Korea Communication Platform as a Service Market by Organization Size, 2018 - 2021, USD Million
TABLE 100 South Korea Communication Platform as a Service Market by Organization Size, 2022 - 2028, USD Million
TABLE 101 South Korea Communication Platform as a Service Market by Vertical, 2018 - 2021, USD Million
TABLE 102 South Korea Communication Platform as a Service Market by Vertical, 2022 - 2028, USD Million
TABLE 103 Singapore Communication Platform as a Service Market, 2018 - 2021, USD Million
TABLE 104 Singapore Communication Platform as a Service Market, 2022 - 2028, USD Million
TABLE 105 Singapore Communication Platform as a Service Market by Component, 2018 - 2021, USD Million
TABLE 106 Singapore Communication Platform as a Service Market by Component, 2022 - 2028, USD Million
TABLE 107 Singapore Communication Platform as a Service Market by Solution Type, 2018 - 2021, USD Million
TABLE 108 Singapore Communication Platform as a Service Market by Solution Type, 2022 - 2028, USD Million
TABLE 109 Singapore Communication Platform as a Service Market by Services Type, 2018 - 2021, USD Million
TABLE 110 Singapore Communication Platform as a Service Market by Services Type, 2022 - 2028, USD Million
TABLE 111 Singapore Communication Platform as a Service Market by Organization Size, 2018 - 2021, USD Million
TABLE 112 Singapore Communication Platform as a Service Market by Organization Size, 2022 - 2028, USD Million
TABLE 113 Singapore Communication Platform as a Service Market by Vertical, 2018 - 2021, USD Million
TABLE 114 Singapore Communication Platform as a Service Market by Vertical, 2022 - 2028, USD Million
TABLE 115 Malaysia Communication Platform as a Service Market, 2018 - 2021, USD Million
TABLE 116 Malaysia Communication Platform as a Service Market, 2022 - 2028, USD Million
TABLE 117 Malaysia Communication Platform as a Service Market by Component, 2018 - 2021, USD Million
TABLE 118 Malaysia Communication Platform as a Service Market by Component, 2022 - 2028, USD Million
TABLE 119 Malaysia Communication Platform as a Service Market by Solution Type, 2018 - 2021, USD Million
TABLE 120 Malaysia Communication Platform as a Service Market by Solution Type, 2022 - 2028, USD Million
TABLE 121 Malaysia Communication Platform as a Service Market by Services Type, 2018 - 2021, USD Million
TABLE 122 Malaysia Communication Platform as a Service Market by Services Type, 2022 - 2028, USD Million
TABLE 123 Malaysia Communication Platform as a Service Market by Organization Size, 2018 - 2021, USD Million
TABLE 124 Malaysia Communication Platform as a Service Market by Organization Size, 2022 - 2028, USD Million
TABLE 125 Malaysia Communication Platform as a Service Market by Vertical, 2018 - 2021, USD Million
TABLE 126 Malaysia Communication Platform as a Service Market by Vertical, 2022 - 2028, USD Million
TABLE 127 Rest of Asia Pacific Communication Platform as a Service Market, 2018 - 2021, USD Million
TABLE 128 Rest of Asia Pacific Communication Platform as a Service Market, 2022 - 2028, USD Million
TABLE 129 Rest of Asia Pacific Communication Platform as a Service Market by Component, 2018 - 2021, USD Million
TABLE 130 Rest of Asia Pacific Communication Platform as a Service Market by Component, 2022 - 2028, USD Million
TABLE 131 Rest of Asia Pacific Communication Platform as a Service Market by Solution Type, 2018 - 2021, USD Million
TABLE 132 Rest of Asia Pacific Communication Platform as a Service Market by Solution Type, 2022 - 2028, USD Million
TABLE 133 Rest of Asia Pacific Communication Platform as a Service Market by Services Type, 2018 - 2021, USD Million
TABLE 134 Rest of Asia Pacific Communication Platform as a Service Market by Services Type, 2022 - 2028, USD Million
TABLE 135 Rest of Asia Pacific Communication Platform as a Service Market by Organization Size, 2018 - 2021, USD Million
TABLE 136 Rest of Asia Pacific Communication Platform as a Service Market by Organization Size, 2022 - 2028, USD Million
TABLE 137 Rest of Asia Pacific Communication Platform as a Service Market by Vertical, 2018 - 2021, USD Million
TABLE 138 Rest of Asia Pacific Communication Platform as a Service Market by Vertical, 2022 - 2028, USD Million
TABLE 139 Key Information – RingCentral, Inc.
TABLE 140 Key information – 8x8, Inc.
TABLE 141 Key Information – Avaya, Inc.
TABLE 142 Key Information – Sinch AB
TABLE 143 Key Information – Twilio, Inc.
TABLE 144 Key Information – Telesign
TABLE 145 Key Information – Bandwidth, Inc.
TABLE 146 Key Information – CM.com N.V.
TABLE 147 Key Information – Vonage Holdings Corp.
TABLE 148 key information – Infobip Ltd.
List of Figures
FIG 1 Methodology for the research
FIG 2 KBV Cardinal Matrix
FIG 3 Market Share Analysis, 2021
FIG 4 Key Leading Strategies: Percentage Distribution (2018-2022)
FIG 5 Key Strategic Move: (Acquisition and Mergers: 2018, Oct – 2022, Jul) Leading Players
FIG 6 Recent strategies and developments: RingCentral, Inc.
FIG 7 Recent strategies and developments: 8x8, Inc.
FIG 8 Recent strategies and developments: Infobip Ltd.