According to a new report, published by KBV research, The Global Business Process Outsourcing Market size is expected to reach $467.1 billion by 2030, rising at a market growth of 9.0% CAGR during the forecast period.
The Traditional segment is generating the highest revenue in the Global Business Process Outsourcing Market by Deployment in 2022; thereby, achieving a market value of $274.8 billion by 2030. The demand for traditional BPO is driven by its ability to help companies reduce costs, access specialized talent, improve operational efficiency, and focus on core business functions. BPO providers can bring best practices and efficiency gains to the table, helping companies streamline their operations and reduce costs.
The Nearshore segment is registering a CAGR of 9.2% during (2023 - 2030). Nearshore outsourcing offers cost advantages compared to onshore outsourcing while providing higher quality services and expertise compared to offshore providers. BPO services in nearshore locations often come at competitive rates, making them attractive for businesses seeking cost-effective solutions without compromising service quality or proximity.
The IT & Telecommunication segment is leading the Global Business Process Outsourcing Market by End-use in 2022; thereby, achieving a market value of $128.4 billion by 2030. IT & telecommunications companies increasingly focus on their core competencies, such as product development, innovation, and customer service. By outsourcing non-core functions like customer support, technical assistance, and back-office operations to specialized BPO providers, telecom companies can redirect resources and attention to strategic initiatives that drive growth and competitiveness.
The Human Resource segment is experiencing a CAGR of 7.8% during (2023 - 2030). BPO providers help organizations navigate complex HR regulations, labor laws, and compliance requirements. They implement robust processes, controls, and security measures to ensure compliance with regulatory mandates, minimize legal risks, and maintain data confidentiality and privacy. Outsourcing HR functions allows organizations to focus their resources and attention on core business activities that drive growth and profitability.
Full Report: https://www.kbvresearch.com/business-process-outsourcing-market/
The North America region dominated the Global Business Process Outsourcing Market by Region in 2022, and would continue to be a dominant market till 2030; thereby, achieving a market value of $152.2 billion by 2030. The Europe region is anticipating a CAGR of 8.7% during (2023 - 2030). Additionally, The Asia Pacific region would exhibit a CAGR of 9.8% during (2023 - 2030).
By Deployment
By Type
By End-use
By Service Type
By Geography
Unique Offerings 
