Published Date: 06-09-2018
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According to a new report North America Customer Engagement Solutions Market, published by KBV research, the North America Customer Engagement Solutions Market Size would witness market growth of 10.1% CAGR during the forecast period (2018-2024).
The US market dominated the North America Reporting & Analytics Market by Country in 2017, and would continue to be a dominant market till 2024; growing at a CAGR of 7.7 % during the forecast period. The Canada market is expected to witness a CAGR of 10.9% during (2018 - 2024). Additionally, The Mexico market is expected to witness a CAGR of 9.9% during (2018-2024).
The Large Enterprises market dominated the Canada Customer Engagement Solutions Market by Organization Size in 2017, thereby, achieving a market value of $909.3 million by 2024. The Small & Medium Enterprises market is expected to witness CAGR of 16.8% during (2018 - 2024).
The Professional market dominated the Mexico Customer Engagement Solutions Market by Services Type in 2017, growing at a CAGR of 14 % during the forecast period. The Managed Services market is expected to witness CAGR of 19% during (2018 - 2024).
The market research report has exhaustive quantitative insights providing a clear picture of the market potential in various segments across the mentioned countries. The key impacting factors of the market have been discussed in the report with the elaborated company profiles of IBM Corporation, Oracle Corporation, NICE Ltd., Avaya, SAP SE, Microsoft Corporation, Salesforce.com, Inc., PEGASYSTEMS INC., open text corporation, and Aspect Software Parent, Inc.
By Component Type
By Organization Size
By Deployment Mode
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