Contact Center Transformation Market in North America would register a CAGR of 15.7% during 2020-2026

12-Aug-2020 | Report Format: Electronic (PDF)

Growth, Trends and Report Highlights

According to a new report North America Contact Center Transformation Market, published by KBV research, the North America Contact Center Transformation Market would witness market growth of 15.7% CAGR during the forecast period (2020-2026).

The US market dominated the North America Cloud Contact Center Transformation Market by Country 2019, and would continue to be a dominant market till 2026. The Canada market is anticipated to grow at a CAGR of 19.7% during (2020 - 2026). Additionally, The Mexico market would witness a CAGR of 18.7% during (2020 - 2026).

The Large Enterprises market dominated the Canada Contact Center Transformation Market by Organization Size 2019, thereby, achieving a market value of $801.6 million by 2026. The Small & Medium Enterprises market is experiencing a CAGR of 19.9% during (2020 - 2026).

The Software market dominated the Mexico Contact Center Transformation Market by Component 2019, growing at a CAGR of 16.2 % during the forecast period. The Services market is expected to witness a CAGR of 19.7% during (2020 - 2026).

Report Structural Insights: https://www.kbvresearch.com/north-america-contact-center-transformation-market/

The market research report has exhaustive quantitative insights providing a clear picture of the market potential in various segments across the mentioned countries. The key impacting factors of the market have been discussed in the report with the elaborated company profiles of AT&T, Inc., Cisco Systems, Inc., Microsoft Corporation (Metaswitch Networks), RingCentral, Inc., SAP SE, Five9, Inc., AGC Networks Ltd., Talkdesk, Inc., Genesys Telecommunications Laboratories, Inc., and Aculab PLC.

North America Contact Center Transformation Market Segmentation

By Component

  • Software
    • Workforce Engagement
    • Real Time Repotting & Analytics
    • Social Media Analytics
    • Visual Network Analytics & Omnichannel Routing
    • Voice Biometrics
    • Others
  • Services

By Deployment Type

  • On-premise
  • Cloud

By Organization Size

  • Large Enterprises
  • Small & Medium Enterprises

By End-User

  • BFSI
  • Retail & Consumer Goods
  • Government & Defense
  • Travel & Hospitality
  • Healthcare & Life Sciences
  • Telecom & IT
  • Others

By Country

  • US Contact Center Transformation Market
  • Canada Contact Center Transformation Market
  • Mexico Contact Center Transformation Market
  • Rest of North America Contact Center Transformation Market

Companies Profiled

  • AT&T, Inc.
  • Cisco Systems, Inc.
  • Microsoft Corporation (Metaswitch Networks)
  • RingCentral, Inc.
  • SAP SE
  • Five9, Inc.
  • AGC Networks Ltd.
  • Talkdesk, Inc.
  • Genesys Telecommunications Laboratories, Inc.
  • Aculab PLC

Unique Offerings from KBV Research

  • Exhaustive coverage
  • Highest number of market tables and figures
  • Subscription based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

Contact Center Transformation Market Related Reports:

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SPECIAL PRICING & DISCOUNTS


  • Buy Sections of This Report
  • Buy Country Level Reports
  • Request for Historical Data
  • Discounts Available for Start-Ups & Universities
HAVE A QUESTION?

HAVE A QUESTION?

Call: +1(646) 600-5072

Unique Offerings Unique Offerings


  • Exhaustive coverage
  • The highest number of Market tables and figures
  • Subscription-based model available
  • Guaranteed best price
  • Support with 10% customization free after sale