Contact Center Transformation Market in LAMEA would register a CAGR of 20.4% during 2020-2026

Published Date: 12-Aug-2020

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According to a new report LAMEA Contact Center Transformation Market, published by KBV research, the LAMEA Contact Center Transformation Market would witness market growth of 20.4% CAGR during the forecast period (2020-2026).

The Brazil market dominated the LAMEA Contact Center Transformation Services Market by Country 2019, growing at a CAGR of 21.7 % during the forecast period. The Argentina market would witness a CAGR of 23.6% during (2020 - 2026). Additionally, The UAE market is experiencing a CAGR of 22.8% during (2020 - 2026).

The BFSI market dominated the Saudi Arabia Contact Center Transformation Market by End User 2019, growing at a CAGR of 19.2 % during the forecast period. The Retail and Consumer Goods market is estimated to grow at a CAGR of 23.4% during (2020 - 2026). The Government & Defense market is exhibiting a CAGR of 22.9% during (2020 - 2026).

The Software market dominated the South Africa Contact Center Transformation Market by Component 2019, thereby, achieving a market value of $284.4 million by 2026. The Services market is expected to witness a CAGR of 24% during (2020 - 2026).

Structural Insights:

The market research report has exhaustive quantitative insights providing a clear picture of the market potential in various segments across the mentioned countries. The key impacting factors of the market have been discussed in the report with the elaborated company profiles of AT&T, Inc., Cisco Systems, Inc., Microsoft Corporation (Metaswitch Networks), RingCentral, Inc., SAP SE, Five9, Inc., AGC Networks Ltd., Talkdesk, Inc., Genesys Telecommunications Laboratories, Inc., and Aculab PLC.

LAMEA Contact Center Transformation Market Segmentation

By Component

  • Software
    • Workforce Engagement
    • Real Time Repotting & Analytics
    • Social Media Analytics
    • Visual Network Analytics & Omnichannel Routing
    • Voice Biometrics
    • Others
  • Services

By Deployment Type

  • On-premise
  • Cloud

By Organization Size

  • Large Enterprises
  • Small & Medium Enterprises

By End-User

  • BFSI
  • Retail & Consumer Goods
  • Government & Defense
  • Travel & Hospitality
  • Healthcare & Life Sciences
  • Telecom & IT
  • Others

By Country

  • Brazil Contact Center Transformation Market
  • Argentina Contact Center Transformation Market
  • UAE Contact Center Transformation Market
  • Saudi Arabia Contact Center Transformation Market
  • South Africa Contact Center Transformation Market
  • Nigeria Contact Center Transformation Market
  • Rest of LAMEA Contact Center Transformation Market

Companies Profiled

  • AT&T, Inc.
  • Cisco Systems, Inc.
  • Microsoft Corporation (Metaswitch Networks)
  • RingCentral, Inc.
  • SAP SE
  • Five9, Inc.
  • AGC Networks Ltd.
  • Talkdesk, Inc.
  • Genesys Telecommunications Laboratories, Inc.
  • Aculab PLC

Unique Offerings from KBV Research

  • Exhaustive coverage
  • Highest number of market tables and figures
  • Subscription based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

Contact Center Transformation Market Related Reports:

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North America Market

Europe Market

Asia Pacific Market

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