Contact Center Intelligence Market in LAMEA would register a CAGR of 27.3% during 2020-2026

Published Date: 15-Oct-2020

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According to a new report LAMEA Contact Center Intelligence Market, published by KBV research, the LAMEA Contact Center Intelligence Market would witness market growth of 27.3% CAGR during the forecast period (2020-2026).

The Brazil market dominated the LAMEA Consumer Goods & Retail Contact Center Intelligence Market by Country 2019, growing at a CAGR of 27.2 % during the forecast period. The Argentina market would witness a CAGR of 29.2% during (2020 - 2026). Additionally, The UAE market is exhibiting a CAGR of 28.1% during (2020 - 2026).

The Intelligent Interactive Voice Response (IVR) System market dominated the Saudi Arabia Contact Center Intelligence Market by Solution Type 2019, growing at a CAGR of 29.5 % during the forecast period. The Chatbot market is exhibiting a CAGR of 31.6% during (2020 - 2026). Additionally, The Intelligent Virtual Assistant (IVA) market is expected to witness a CAGR of 24.9% during (2020 - 2026).

The Telecom & IT market dominated the South Africa Contact Center Intelligence Market by End Use 2019, thereby, achieving a market value of $11.2 million by 2026. The Government market is witnessing a CAGR of 28.7% during (2020 - 2026). The Healthcare market would showcase a CAGR of 29.5% during (2020 - 2026). Additionally, The Consumer Goods & Retail market is estimated to grow at a CAGR of 29.4% during (2020 - 2026).

Structural Insights: https://www.kbvresearch.com/lamea-contact-center-intelligence-market/

The market research report has exhaustive quantitative insights providing a clear picture of the market potential in various segments across the mentioned countries. The key impacting factors of the market have been discussed in the report with the elaborated company profiles of Cisco Systems, Inc., Oracle Corporation, Google, Inc., SAP SE, Microsoft Corporation, IBM Corporation, NICE Ltd., Five9, Inc., Zendesk, Inc., and 3CLogic Software, Inc.

LAMEA Contact Center Intelligence Market Segmentation

By Component

  • Solution
    • Intelligent Interactive Voice Response (IVR) System
    • Chatbot
    • Intelligent Virtual Assistant (IVA)
  • Services

By Technology

  • Computer Vision
  • Automatic Speech Recognition
  • Machine Learning
  • Natural Language Processing
  • Others

By Deployment Type

  • On-premise
  • Hosted

By End User

  • Telecom & IT
  • Government
  • Healthcare
  • Consumer Goods & Retail
  • Travel & Hospitality
  • BFSI
  • Others

By Country

  • Brazil Contact Center Intelligence Market
  • Argentina Contact Center Intelligence Market
  • UAE Contact Center Intelligence Market
  • Saudi Arabia Contact Center Intelligence Market
  • South Africa Contact Center Intelligence Market
  • Nigeria Contact Center Intelligence Market
  • Rest of LAMEA Contact Center Intelligence Market

Companies Profiled

  • Cisco Systems, Inc.
  • Oracle Corporation
  • Google, Inc.
  • SAP SE
  • Microsoft Corporation
  • IBM Corporation
  • NICE Ltd.
  • Five9, Inc.
  • Zendesk, Inc.
  • 3CLogic Software, Inc.

Unique Offerings from KBV Research

  • Exhaustive coverage
  • Highest number of market tables and figures
  • Subscription based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

Contact Center Intelligence Market Related Reports:

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North America Market

Europe Market

Asia Pacific Market

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