Contact Center Transformation Market in Europe would register a CAGR of 16.5% during 2020-2026

12-Aug-2020 | Report Format: Electronic (PDF)

Growth, Trends and Report Highlights

According to a new report Europe Contact Center Transformation Market, published by KBV research, the Europe Contact Center Transformation Market would witness market growth of 16.5% CAGR during the forecast period (2020-2026).

The Germany market dominated the Europe Contact Center Transformation Software Market by Country 2019, growing at a CAGR of 14.2 % during the forecast period. The UK market is experiencing a CAGR of 14.6% during (2020 - 2026). Additionally, The France market is anticipated to grow at a CAGR of 16.3% during (2020 - 2026).

The On-premise market dominated the Russia Contact Center Transformation Market by Deployment Type 2019, growing at a CAGR of 15.2 % during the forecast period. The Cloud market is expected to witness CAGR of 17.5% during (2020 - 2026).

The BFSI market dominated the Spain Contact Center Transformation Market by End User 2019, thereby, achieving a market value of $160.8 million by 2026. The Retail and Consumer Goods market is estimated to grow at a CAGR of 20.9% during (2020 - 2026). The Government & Defense market is exhibiting a CAGR of 20.3% during (2020 - 2026). Additionally, The Travel & Hospitality market is expected to witness CAGR of 20.4% during (2020 - 2026).

Structural Insights: https://www.kbvresearch.com/europe-contact-center-transformation-market/

The market research report has exhaustive quantitative insights providing a clear picture of the market potential in various segments across the mentioned countries. The key impacting factors of the market have been discussed in the report with the elaborated company profiles of AT&T, Inc., Cisco Systems, Inc., Microsoft Corporation (Metaswitch Networks), RingCentral, Inc., SAP SE, Five9, Inc., AGC Networks Ltd., Talkdesk, Inc., Genesys Telecommunications Laboratories, Inc., and Aculab PLC.

Europe Contact Center Transformation Market Segmentation

By Component

  • Software
    • Workforce Engagement
    • Real Time Repotting & Analytics
    • Social Media Analytics
    • Visual Network Analytics & Omnichannel Routing
    • Voice Biometrics
    • Others
  • Services

By Deployment Type

  • On-premise
  • Cloud

By Organization Size

  • Large Enterprises
  • Small & Medium Enterprises

By End-User

  • BFSI
  • Retail & Consumer Goods
  • Government & Defense
  • Travel & Hospitality
  • Healthcare & Life Sciences
  • Telecom & IT
  • Others

By Country

  • Germany Contact Center Transformation Market
  • UK Contact Center Transformation Market
  • France Contact Center Transformation Market
  • Russia Contact Center Transformation Market
  • Spain Contact Center Transformation Market
  • Italy Contact Center Transformation Market
  • Rest of Europe Contact Center Transformation Market

Companies Profiled

  • AT&T, Inc.
  • Cisco Systems, Inc.
  • Microsoft Corporation (Metaswitch Networks)
  • RingCentral, Inc.
  • SAP SE
  • Five9, Inc.
  • AGC Networks Ltd.
  • Talkdesk, Inc.
  • Genesys Telecommunications Laboratories, Inc.
  • Aculab PLC

Unique Offerings from KBV Research

  • Exhaustive coverage
  • Highest number of market tables and figures
  • Subscription based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

Contact Center Transformation Market Related Reports:

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SPECIAL PRICING & DISCOUNTS


  • Buy Sections of This Report
  • Buy Country Level Reports
  • Request for Historical Data
  • Discounts Available for Start-Ups & Universities
HAVE A QUESTION?

HAVE A QUESTION?

Call: +1(646) 600-5072

Unique Offerings Unique Offerings


  • Exhaustive coverage
  • The highest number of Market tables and figures
  • Subscription-based model available
  • Guaranteed best price
  • Support with 10% customization free after sale