Europe Contact Center Software Market Size to register a growth of 13.1% CAGR during the forecast period (2018 - 2024)

11-10-2018 | Report Format: Electronic (PDF)

Growth, Trends and Report Highlights

According to a new report, published by KBV research, the Europe Contact Center Software Market Size would witness market growth of 13.1% CAGR during the forecast period (2018 - 2024).

The Germany market dominated the Europe Contact Center Software in Healthcare Market by Country in 2017, growing at a CAGR of 11.2 % during the forecast period. The UK market is expected to witness a CAGR of 11.6% during (2018 - 2024). Additionally, The France market is expected to witness a CAGR of 13.4% during (2018 - 2024).

The On Premise market dominated the Europe Contact Center Software Market by Deployment Type in 2017. The Hosted market is expected to witness a CAGR of 15.3% during (2018 - 2024).

The Large Enterprises market dominated the Italy Contact Center Software Market by Organization Size in 2017, growing at a CAGR of 12.8 % during the forecast period. The Small & Medium Enterprises market is expected to witness CAGR of 19.3% during (2018 - 2024).

Full Report: https://www.kbvresearch.com/europe-contact-center-software-market/

The market research report has exhaustive quantitative insights providing a clear picture of the market potential in various segments across the mentioned countries. The key impacting factors of the market have been discussed in the report with the elaborated company profiles of Cisco Systems, Inc., IBM Corporation, Oracle Corporation, NICE Ltd., 8x8, Inc., Aspect Software Parent, Inc., 3Clogic, Avaya, Verizon Communications, Inc., and BT Group.

Europe Contact Center Software Market Size Segmentation

By Component Type

  • Solution
    • Computer Telephony Integration & IVRS
    • Automatic Call Distribution & Dialers
    • Reporting & Analytics
    • Workforce Optimization
    • Security
    • Others
  • Services
    • Professional
      • Implementation
      • Consulting & Training
      • Support & Maintenance
    • Managed

By Organization Size

  • Small & Medium Enterprises
  • Large Enterprises

By Deployment Mode

  • Hosted
  • On-Premise

By Vertical

  • BFSI
  • Government & Public Sector
  • Healthcare
  • Manufacturing
  • Retail & Consumer Goods
  • Telecom & IT
  • Media & Entertainment
  • Others

By Country

  • Germany
  • UK
  • France
  • Russia
  • Spain
  • Italy
  • Rest of Europe

Companies Profiled

  • Cisco Systems, Inc.
  • IBM Corporation
  • Oracle Corporation
  • NICE Ltd.
  • 8x8, Inc.
  • ASPECT SOFTWARE PARENT, INC.
  • 3Clogic
  • Avaya
  • Verizon Communications, Inc.
  • BT GROUP

Unique Offerings from KBV Research

  • Exhaustive coverage
  • Highest number of market tables and figures
  • Subscription based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

Europe Contact Center Software Market

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SPECIAL PRICING & DISCOUNTS


  • Buy Sections of This Report
  • Buy Country Level Reports
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  • Discounts Available for Start-Ups & Universities
HAVE A QUESTION?

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Call: +1(646) 600-5072

Unique Offerings Unique Offerings


  • Exhaustive coverage
  • The highest number of Market tables and figures
  • Subscription-based model available
  • Guaranteed best price
  • Support with 10% customization free after sale