Contact Center Intelligence Market in Europe would register a CAGR of 22.5% during 2020-2026

Published Date: 15-Oct-2020

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According to a new report Europe Contact Center Intelligence Market, published by KBV research, the Europe Contact Center Intelligence Market would witness market growth of 22.5% CAGR during the forecast period (2020-2026).

The Germany market dominated the Europe Contact Center Intelligence Services Market by Country 2019, growing at a CAGR of 23.8 % during the forecast period. The UK market is experiencing a CAGR of 24.3% during (2020 - 2026). Additionally, The France market is poised to grow at a CAGR of 26.2% during (2020 - 2026).

The Computer Vision market dominated the Russia Contact Center Intelligence Market by Technology 2019, thereby, achieving a market value of $52.6 million by 2026. The Automatic Speech Recognition market is witnessing a CAGR of 22.6% during (2020 - 2026). Additionally, The Machine Learning market is expected to witness a CAGR of 23.9% during (2020 - 2026).

The Telecom & IT market dominated the Spain Contact Center Intelligence Market by End Use 2019, growing at a CAGR of 22.6 % during the forecast period. The Government market would showcase a CAGR of 25.1% during (2020 - 2026). The Healthcare market is estimated to grow at a CAGR of 25.7% during (2020 - 2026).

Structural Insights:

The market research report has exhaustive quantitative insights providing a clear picture of the market potential in various segments across the mentioned countries. The key impacting factors of the market have been discussed in the report with the elaborated company profiles of Cisco Systems, Inc., Oracle Corporation, Google, Inc., SAP SE, Microsoft Corporation, IBM Corporation, NICE Ltd., Five9, Inc., Zendesk, Inc., and 3CLogic Software, Inc.

Europe Contact Center Intelligence Market Segmentation

By Component

  • Solution
    • Intelligent Interactive Voice Response (IVR) System
    • Chatbot
    • Intelligent Virtual Assistant (IVA)
  • Services

By Technology

  • Computer Vision
  • Automatic Speech Recognition
  • Machine Learning
  • Natural Language Processing
  • Others

By Deployment Type

  • On-premise
  • Hosted

By End User

  • Telecom & IT
  • Government
  • Healthcare
  • Consumer Goods & Retail
  • Travel & Hospitality
  • BFSI
  • Others

By Country

  • Germany Contact Center Intelligence Market
  • UK Contact Center Intelligence Market
  • France Contact Center Intelligence Market
  • Russia Contact Center Intelligence Market
  • Spain Contact Center Intelligence Market
  • Italy Contact Center Intelligence Market
  • Rest of Europe Contact Center Intelligence Market

Companies Profiled

  • Cisco Systems, Inc.
  • Oracle Corporation
  • Google, Inc.
  • SAP SE
  • Microsoft Corporation
  • IBM Corporation
  • NICE Ltd.
  • Five9, Inc.
  • Zendesk, Inc.
  • 3CLogic Software, Inc.

Unique Offerings from KBV Research

  • Exhaustive coverage
  • Highest number of market tables and figures
  • Subscription based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

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