“Global Incident Response Services Market to reach a market value of USD 137.12 Billion by 2032 growing at a CAGR of 18.5%”
The Global Incident Response Services Market size is estimated at $41.81 billion in 2025 and is expected to reach $137.12 billion by 2032, rising at a market growth of 18.5% CAGR during the forecast period. The growth of this Market is justified by the rapid rise in sophisticated cyberattacks, increasing regulatory compliance requirements, widespread digital transformation, and growing reliance on cloud and remote infrastructures.
The incident response services market has developed in response to the increasing scale, sophistication, and impact of cyber incidents across enterprises, governments, and critical infrastructure. Early approaches were increasingly reactive and internally managed, relying on manual remediation and basic log analysis. As cyber threats became more damaging and coordinated, public-sector frameworks from enterprises like CERTs, NIST, ENISA, and CISA established structured incident response lifecycles, surging the shift toward third-party service providers. The expansion of remote work, cloud computing, and mobile environments further evolved incident response into strategic function, backed by OEMs that integrated managed response, malware analytics, and digital forensics into their cybersecurity portfolios.
The incident response market reflects a standards-driven ecosystem aligned with global and regional cybersecurity frameworks. Key market trends include closer integration with government guidelines, a transition from reactive response to proactive readiness through simulations, retainers, and playbooks, and rising specialization in cloud security and ransomware response. Key market players focus on partnerships with public agencies, continuous investment in advanced automation, skilled talent, and transparent post-incident reporting to support long-term risk reduction. Competition in the market is propelled by response speed, technical depth, regulatory compliance, and sector expertise, while partnership remains essential during cross-border incidents. With increasing cyber risks and developing regulatory mandates, incident response services are largely positioned as long-term strategic partners.
The major strategies followed by the market participants are Partnerships as the key developmental strategy to keep pace with the changing demands of end users. For instance, In March, 2025, Accenture PLC teamed up with CrowdStrike, a software company to enhance cybersecurity, integrating Accenture’s expertise with CrowdStrike’s Falcon platform. Their collaboration streamlines security operations, boosts threat detection, and reduces costs using AI-driven solutions. Focus areas include SecOps modernization, managed detection and response, and continuous threat exposure management to help businesses strengthen cyber resilience. Moreover, In March, 2025, Cisco Systems, Inc. announced the partnership with Safe Security, a Cybersecurity and Digital Business Risk Quantification (CRQ) space leader to enhance AI-driven cyber risk management for enterprises. By integrating Safe Security's solutions with Cisco’s security platforms, organizations gain real-time insights into cyber risks, combining financial risks with cybersecurity signals. Key features include improved visibility via Cisco XDR and future integration with Splunk Cloud.
Based on the Analysis presented in the KBV Cardinal matrix; AT&T, Inc., Cisco Systems, Inc., Accenture PLC, IBM Corporation, and VMware, Inc. are the forerunners in the Incident Response Services Market. In March, 2025, Accenture PLC teamed up with Verizon Business, a telecommunications company to enhance cybersecurity resilience for businesses of all sizes. Their collaboration introduces advanced services, including Identity and Access Management (IAM), Managed Extended Detection and Response (MxDR), and cyber risk services, integrating with Verizon’s network solutions to combat evolving threats and improve security defenses. Companies such as BAE Systems PLC, NEC Corporation, and CrowdStrike Holdings, Inc. are some of the key innovators in Incident Response Services Market.
The COVID-19 pandemic accelerated digital transformation in many industries. More people worked from home and used cloud platforms. Digital collaboration tools also became widespread. This shift increased cybersecurity risks. Cyberattacks on remote infrastructures rose, and companies saw their internal security teams as insufficient. As a result, they began hiring incident response service providers for expert assistance, rapid containment, and forensic support. The crisis also led businesses to adopt structured incident response planning and conduct simulation exercises. Many established retainer-based agreements to ensure continued operations. Stricter rules and higher expectations for data protection, especially in healthcare and finance, made professional incident response services even more important. These factors together strengthened long-term demand and helped the market grow during and after the pandemic. Thus, the COVID-19 pandemic had a positive impact on the market.
The leading players in the market are competing with diverse innovative offerings to remain competitive in the market. The above illustration shows the percentage of revenue shared by some of the leading companies in the market. The leading players of the market are adopting various strategies in order to cater demand coming from the different industries. The key developmental strategies in the market are Acquisitions, and Partnerships & Collaborations.
Free Valuable Insights: Incident Response Services Market size to reach USD 137.12 Billion by 2032
Based on Enterprise Size, the market is segmented into Large Enterprises and Small and Medium Enterprises (SMEs). The Small and Medium Enterprises (SMEs) segment acquired 32% revenue share in the market in 2024. The Small and Medium Enterprises segment of the Incident Response Services Market is shaped by growing digital adoption, increased reliance on cloud-based tools, and expanding exposure to cyber threats. SMEs often operate with limited internal cybersecurity resources, making external incident response services essential for effective threat handling and recovery.
Based on Deployment Mode, the market is segmented into Hybrid, Cloud-based and On-Premises. The Cloud-based segment attained 53% revenue share in the market in 2024. The Cloud-based deployment mode in the Incident Response Services Market is driven by the increasing migration of business applications, data storage, and collaboration platforms to cloud environments. Incident response services delivered through the cloud focus on real-time threat detection, rapid analysis, and automated containment using scalable cloud-native tools.
Region-wise, the Incident Response Services Market is analyzed across North America, Europe, Asia Pacific, and LAMEA. The North America segment recorded 38% revenue share in the market in 2024. The incident response services market is anticipated to grow at a significant rate in North America. The growth is driven by the advanced digital infrastructures, presence of major cybersecurity vendors, high-profile cyberattacks, and strict regulatory environments-like sector-specific cyber mandates, and breach notification laws-which encourage enterprises and government agencies to invest heavily in retention services, incident response planning, and automated threat detection and remediation capabilities. Europe incident response market is predicted to grow at a substantial rate. This is because of robust regulatory frameworks such as GDPR and NIS2 that mandate incident prevention, response readiness, and reporting, which drives public and private sector investment in these services. Nations like France, the UK, and Germany are key contributors, prioritizing response capabilities across key industries.
In the Asia Pacific region, the incident response market is projected to capture a prominent share in the forecast period. The market is propelled by rapid cloud adoption, digital transformation, rising cybercrime, and expanding cybersecurity budgets in markets such as Japan, Australia, India, and China. With a substantial rise in enterprise digitization and regulations in several APAC nations, demand for regional, cloud-native incident response services continues to surge. Moreover, the LAMEA incident response services market is growing at a steady rate. The expansion is driven by rising cybersecurity awareness, national cyber strategies, and private-public collaboration in developing regions like the UAE, Saudi Arabia, and Brazil.
The market for incident response services is very competitive. It changes frequently due to growing cyber threats and regulatory pressure. Providers compete on speed, knowledge, global coverage, and integration with security ecosystems. Proactive readiness, automation, threat intelligence, and compliance support now play a bigger role in standing out. Competition also focuses on adaptable engagement models, sector specialization, and the ability to scale quickly in times of crisis. As digital business environments evolve globally, buyers strongly value reliability, confidentiality, and proven response effectiveness. Continuous skill development and trust-based client relationships remain crucial.
| Report Attribute | Details |
|---|---|
| Market size value in 2025 | USD 41.81 Billion |
| Market size forecast in 2032 | USD 137.12 Billion |
| Base Year | 2024 |
| Historical Period | 2021 to 2023 |
| Forecast Period | 2025 to 2032 |
| Revenue Growth Rate | CAGR of 18.5% from 2025 to 2032 |
| Number of Pages | 661 |
| Number of Tables | 508 |
| Report coverage | Market Trends, Revenue Estimation and Forecast, Segmentation Analysis, Regional and Country Breakdown, Competitive Landscape, Market Share Analysis, Porter’s 5 Forces Analysis, Company Profiling, Companies Strategic Developments, SWOT Analysis, Winning Imperatives |
| Segments covered | Enterprise Size, Deployment Mode, Service Type, End-User Industry, Region |
| Country scope |
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| Companies Included | Accenture PLC, BAE Systems PLC, Check Point Software Technologies Ltd., Cisco Systems, Inc., CrowdStrike Holdings, Inc., AT&T, Inc., IBM Corporation, NEC Corporation, Rapid7, Inc., and VMware, Inc. (Broadcom Inc.) |
By Enterprise Size
By Deployment Mode
By Service Type
By End-User Industry
By Geography
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