Europe Contact Center Intelligence Market By Component (Solution and Services), By Technology (Computer Vision, Automatic Speech Recognition, Machine Learning, Natural Language Processing and Others), By Deployment Type (On-premise and Hosted), By End User (Telecom & IT, Government, Healthcare, Consumer Goods & Retail, Travel & Hospitality, BFSI and Others), By Country, Industry Analysis and Forecast, 2020 - 2026

The Europe Contact Center Intelligence Market would witness market growth of 22.5% CAGR during the forecast period (2020-2026). The rising inclination for Artificial Intelligence (AI) based answers for offer improved customer support services is anticipated to boost the development of the market. Artificial intelligence permits organizations to offer customized customer care and real-time customer services. Artificial intelligence likewise assists in enhancing call deflection rates, decreasing agent costs related to training, and accomplishing shorter times associated with handling customers. Enterprises are attempting vigorously to robotize customer service interactions. Social media is rising as the most favored stage for interaction with the customer. Various contact centers have adopted computerized measures for digital channels, for example, social media, to connect with clients and recognize new sales opportunities.

Activities pointed toward enhancing contact center AI assistance through the integration of gesture acknowledgment abilities are foreseen to make development possibilities for the market over the forecast period. Voice AI agents and chatbots can catch the data from the interaction of the customer and feed it into analysis programming. This information can be additionally analyzed by utilizing AI innovation to get knowledge about the behavior patterns of clients. These patterns can assume a pivotal function in drafting business policies and solving issues of the customers.

AI-fueled techniques, for example, predictive behavior routing, are helping associations in having a healthy engagement with their clients. Notwithstanding, growing concerns over data security and protection of privacy are making clients careful about permitting organizations to gather their information. In 2018, research by Accenture uncovered that 88% of clients consent to the fact that organizations that offer customized services without bargaining with their trust are more attractive than others. Given such patterns, organizations are putting a solid emphasis on keeping up transparency and educating clients about the collection of data.

Based on Component, the market is segmented into Solution and Services. Solutions segment is further bifurcated across Intelligent Interactive Voice Response (IVR) System, Chatbot and Intelligent Virtual Assistant (IVA). Based on Technology, the market is segmented into Computer Vision, Automatic Speech Recognition, Machine Learning, Natural Language Processing and Others. Based on Deployment Type, the market is segmented into On-premise and Hosted. Based on End User, the market is segmented into Telecom & IT, Government, Healthcare, Consumer Goods & Retail, Travel & Hospitality, BFSI and Others. Based on countries, the market is segmented into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.

Free Valuable Insights: Contact Center Intelligence Market in Europe is expected to register a CAGR of 22.5% during the forecast period (2020-2026)

The market research report covers theanalysis of key stake holders of the market. Key companies profiled in the report include Cisco Systems, Inc., Oracle Corporation, Google, Inc., SAP SE, Microsoft Corporation, IBM Corporation, NICE Ltd., Five9, Inc., Zendesk, Inc., and 3CLogic Software, Inc.

Scope of the Europe Contact Center Intelligence Market Analysis

Market Segmentation:

By Component

• Solution
  • Intelligent Interactive Voice Response (IVR) System
  • Chatbot
  • Intelligent Virtual Assistant (IVA)
• Services

By Technology

• Computer Vision
• Automatic Speech Recognition
• Machine Learning
• Natural Language Processing
• Others

By Deployment Type

• On-premise
• Hosted

By End User

• Telecom & IT
• Government
• Healthcare
• Consumer Goods & Retail
• Travel & Hospitality
• BFSI
• Others

By Country

• Germany
• UK
• France
• Russia
• Spain
• Italy
• Rest of Europe

Companies Profiled

• Cisco Systems, Inc.
• Oracle Corporation
• Google, Inc.
• SAP SE
• Microsoft Corporation
• IBM Corporation
• NICE Ltd.
• Five9, Inc.
• Zendesk, Inc.
• 3CLogic Software, Inc.

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Contact Center Intelligence Market, by Component
1.4.2 Europe Contact Center Intelligence Market, by Technology
1.4.3 Europe Contact Center Intelligence Market, by Deployment Type
1.4.4 Europe Contact Center Intelligence Market, by End User
1.4.5 Europe Contact Center Intelligence Market, by Country
1.5 Methodology for the research

Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1 Executive Summary
2.1.2 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints

Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2016-2020)
3.3.2 Key Strategic Move: (Partnerships, Collaborations, and Agreements : 2016, Sep – 2020, Aug) Leading Players

Chapter 4. Europe Contact Center Intelligence Market by Component
4.1 Europe Contact Center Intelligence Solution Market by Country
4.2 Europe Contact Center Intelligence Market by Solution Type
4.2.1 Europe Contact Center Intelligence Intelligent Interactive Voice Response (IVR) System Market by Country
4.2.2 Europe Contact Center Intelligence Chatbot Market by Country
4.2.3 Europe Contact Center Intelligence Intelligent Virtual Assistant (IVA) Market by Country
4.3 Europe Contact Center Intelligence Services Market by Country

Chapter 5. Europe Contact Center Intelligence Market by Technology
5.1 Europe Computer Vision Contact Center Intelligence Market by Country
5.2 Europe Automatic Speech Recognition Contact Center Intelligence Market by Country
5.3 Europe Machine Learning Contact Center Intelligence Market by Country
5.4 Europe Natural Language Processing Contact Center Intelligence Market by Country
5.5 Europe Other Technology Contact Center Intelligence Market by Country

Chapter 6. Europe Contact Center Intelligence Market by Deployment Type
6.1 Europe On-premise Contact Center Intelligence Market by Country
6.2 Europe Hosted Contact Center Intelligence Market by Country

Chapter 7. Europe Contact Center Intelligence Market by End Use
7.1 Europe Telecom & IT Contact Center Intelligence Market by Country
7.2 Europe Government Contact Center Intelligence Market by Country
7.3 Europe Healthcare Contact Center Intelligence Market by Country
7.4 Europe Consumer Goods & Retail Contact Center Intelligence Market by Country
7.5 Europe Travel & Hospitality Contact Center Intelligence Market by Country
7.6 Europe BFSI Contact Center Intelligence Market by Country
7.7 Europe Others Contact Center Intelligence Market by Country

Chapter 8. Europe Contact Center Intelligence Market by Country
8.1 Germany Contact Center Intelligence Market
8.1.1 Germany Contact Center Intelligence Market by Component
8.1.1.1 Germany Contact Center Intelligence Market by Solution Type
8.1.2 Germany Contact Center Intelligence Market by Technology
8.1.3 Germany Contact Center Intelligence Market by Deployment Type
8.1.4 Germany Contact Center Intelligence Market by End Use
8.2 UK Contact Center Intelligence Market
8.2.1 UK Contact Center Intelligence Market by Component
8.2.1.1 UK Contact Center Intelligence Market by Solution Type
8.2.2 UK Contact Center Intelligence Market by Technology
8.2.3 UK Contact Center Intelligence Market by Deployment Type
8.2.4 UK Contact Center Intelligence Market by End Use
8.3 France Contact Center Intelligence Market
8.3.1 France Contact Center Intelligence Market by Component
8.3.1.1 France Contact Center Intelligence Market by Solution Type
8.3.2 France Contact Center Intelligence Market by Technology
8.3.3 France Contact Center Intelligence Market by Deployment Type
8.3.4 France Contact Center Intelligence Market by End Use
8.4 Russia Contact Center Intelligence Market
8.4.1 Russia Contact Center Intelligence Market by Component
8.4.1.1 Russia Contact Center Intelligence Market by Solution Type
8.4.2 Russia Contact Center Intelligence Market by Technology
8.4.3 Russia Contact Center Intelligence Market by Deployment Type
8.4.4 Russia Contact Center Intelligence Market by End Use
8.5 Spain Contact Center Intelligence Market
8.5.1 Spain Contact Center Intelligence Market by Component
8.5.1.1 Spain Contact Center Intelligence Market by Solution Type
8.5.2 Spain Contact Center Intelligence Market by Technology
8.5.3 Spain Contact Center Intelligence Market by Deployment Type
8.5.4 Spain Contact Center Intelligence Market by End Use
8.6 Italy Contact Center Intelligence Market
8.6.1 Italy Contact Center Intelligence Market by Component
8.6.1.1 Italy Contact Center Intelligence Market by Solution Type
8.6.2 Italy Contact Center Intelligence Market by Technology
8.6.3 Italy Contact Center Intelligence Market by Deployment Type
8.6.4 Italy Contact Center Intelligence Market by End Use
8.7 Rest of Europe Contact Center Intelligence Market
8.7.1 Rest of Europe Contact Center Intelligence Market by Component
8.7.1.1 Rest of Europe Contact Center Intelligence Market by Solution Type
8.7.2 Rest of Europe Contact Center Intelligence Market by Technology
8.7.3 Rest of Europe Contact Center Intelligence Market by Deployment Type
8.7.4 Rest of Europe Contact Center Intelligence Market by End Use

Chapter 9. Company Profiles
9.1 Cisco Systems, Inc.
9.1.1 Company Overview
9.1.2 Financial Analysis
9.1.3 Segmental and Regional Analysis
9.1.4 Research & Development Expense
9.1.5 Recent strategies and developments:
9.1.5.1 Partnerships, Collaborations, and Agreements:
9.1.5.2 Acquisition and Mergers:
9.1.5.3 Product Launches and Product Expansions:
9.1.6 SWOT Analysis
9.2 Oracle Corporation
9.2.1 Company Overview
9.2.2 Financial Analysis
9.2.3 Segmental and Regional Analysis
9.2.4 Research & Development Expense
9.2.5 Recent strategies and developments:
9.2.5.1 Product Launches and Product Expansions:
9.2.6 SWOT Analysis
9.3 Google, Inc.
9.3.1 Company Overview
9.3.2 Financial Analysis
9.3.3 Segmental and Regional Analysis
9.3.4 Research & Development Expense
9.3.5 Recent strategies and developments:
9.3.5.1 Partnerships, Collaborations, and Agreements:
9.3.5.2 Product Launches and Product Expansions:
9.3.6 SWOT Analysis
9.4 SAP SE
9.4.1 Company Overview
9.4.2 Financial Analysis
9.4.3 Segmental and Regional Analysis
9.4.4 Research & Development Expense
9.4.5 Recent strategies and developments:
9.4.5.1 Product Launches and Product Expansions:
9.4.6 SWOT Analysis
9.5 Microsoft Corporation
9.5.1 Company Overview
9.5.2 Financial Analysis
9.5.3 Segmental and Regional Analysis
9.5.4 Research & Development Expenses
9.5.5 Recent strategies and developments:
9.5.5.1 Partnerships, Collaborations, and Agreements:
9.5.5.2 Acquisition and Mergers:
9.5.6 SWOT Analysis
9.6 IBM Corporation
9.6.1 Company Overview
9.6.2 Financial Analysis
9.6.3 Regional & Segmental Analysis
9.6.4 Research & Development Expenses
9.6.5 Recent strategies and developments:
9.6.5.1 Partnerships, Collaborations, and Agreements:
9.6.5.2 Product Launches and Product Expansions:
9.6.6 SWOT Analysis
9.7 NICE Ltd.
9.7.1 Company Overview
9.7.2 Financial Analysis
9.7.3 Segmental and Regional Analysis
9.7.4 Research & Development Expenses
9.7.5 Recent strategies and developments:
9.7.5.1 Acquisition and Mergers:
9.7.5.2 Product Launches and Product Expansions:
9.7.6 SWOT Analysis
9.8 Five9, Inc.
9.8.1 Company Overview
9.8.2 Financial Analysis
9.8.3 Regional Analysis
9.8.4 Research & Development Expense
9.8.5 Recent strategies and developments:
9.8.5.1 Partnerships, Collaborations, and Agreements:
9.8.5.2 Product Launches and Product Expansions:
9.8.5.3 Acquisition and Mergers:
9.9 Zendesk, Inc.
9.9.1 Company Overview
9.9.2 Financial Analysis
9.9.3 Regional Analysis
9.9.4 Research & Development Expense
9.9.5 Recent strategies and developments:
9.9.5.1 Partnerships, Collaborations, and Agreements:
9.9.5.2 Product Launches and Product Expansions:
9.10. 3CLogic Software, Inc.
9.10.1 Company Overview
9.10.2 Recent strategies and developments:
9.10.2.1 Partnerships, Collaborations, and Agreements:
9.10.2.2 Product Launches and Product Expansions:

TABLE 1 Europe Contact Center Intelligence Market, 2016 - 2019, USD Million
TABLE 2 Europe Contact Center Intelligence Market, 2020 - 2026, USD Million
TABLE 3 Partnerships, Collaborations and Agreements– Contact Center Intelligence Market
TABLE 4 Product Launches And Product Expansions– Contact Center Intelligence Market
TABLE 5 Acquisition and Mergers– Contact Center Intelligence Market
TABLE 6 Europe Contact Center Intelligence Market by Component, 2016 - 2019, USD Million
TABLE 7 Europe Contact Center Intelligence Market by Component, 2020 - 2026, USD Million
TABLE 8 Europe Contact Center Intelligence Solution Market by Country, 2016 - 2019, USD Million
TABLE 9 Europe Contact Center Intelligence Solution Market by Country, 2020 - 2026, USD Million
TABLE 10 Europe Contact Center Intelligence Market by Solution Type, 2016 - 2019, USD Million
TABLE 11 Europe Contact Center Intelligence Market by Solution Type, 2020 - 2026, USD Million
TABLE 12 Europe Contact Center Intelligence Intelligent Interactive Voice Response (IVR) System Market by Country, 2016 - 2019, USD Million
TABLE 13 Europe Contact Center Intelligence Intelligent Interactive Voice Response (IVR) System Market by Country, 2020 - 2026, USD Million
TABLE 14 Europe Contact Center Intelligence Chatbot Market by Country, 2016 - 2019, USD Million
TABLE 15 Europe Contact Center Intelligence Chatbot Market by Country, 2020 - 2026, USD Million
TABLE 16 Europe Contact Center Intelligence Intelligent Virtual Assistant (IVA) Market by Country, 2016 - 2019, USD Million
TABLE 17 Europe Contact Center Intelligence Intelligent Virtual Assistant (IVA) Market by Country, 2020 - 2026, USD Million
TABLE 18 Europe Contact Center Intelligence Services Market by Country, 2016 - 2019, USD Million
TABLE 19 Europe Contact Center Intelligence Services Market by Country, 2020 - 2026, USD Million
TABLE 20 Europe Contact Center Intelligence Market by Technology, 2016 - 2019, USD Million
TABLE 21 Europe Contact Center Intelligence Market by Technology, 2020 - 2026, USD Million
TABLE 22 Europe Computer Vision Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 23 Europe Computer Vision Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 24 Europe Automatic Speech Recognition Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 25 Europe Automatic Speech Recognition Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 26 Europe Machine Learning Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 27 Europe Machine Learning Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 28 Europe Natural Language Processing Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 29 Europe Natural Language Processing Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 30 Europe Other Technology Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 31 Europe Other Technology Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 32 Europe Contact Center Intelligence Market by Deployment Type, 2016 - 2019, USD Million
TABLE 33 Europe Contact Center Intelligence Market by Deployment Type, 2020 - 2026, USD Million
TABLE 34 Europe On-premise Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 35 Europe On-premise Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 36 Europe Hosted Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 37 Europe Hosted Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 38 Europe Contact Center Intelligence Market by End Use, 2016 - 2019, USD Million
TABLE 39 Europe Contact Center Intelligence Market by End Use, 2020 - 2026, USD Million
TABLE 40 Europe Telecom & IT Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 41 Europe Telecom & IT Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 42 Europe Government Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 43 Europe Government Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 44 Europe Healthcare Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 45 Europe Healthcare Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 46 Europe Consumer Goods & Retail Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 47 Europe Consumer Goods & Retail Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 48 Europe Travel & Hospitality Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 49 Europe Travel & Hospitality Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 50 Europe BFSI Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 51 Europe BFSI Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 52 Europe Others Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 53 Europe Others Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 54 Europe Contact Center Intelligence Market by Country, 2016 - 2019, USD Million
TABLE 55 Europe Contact Center Intelligence Market by Country, 2020 - 2026, USD Million
TABLE 56 Germany Contact Center Intelligence Market, 2016 - 2019, USD Million
TABLE 57 Germany Contact Center Intelligence Market, 2020 - 2026, USD Million
TABLE 58 Germany Contact Center Intelligence Market by Component, 2016 - 2019, USD Million
TABLE 59 Germany Contact Center Intelligence Market by Component, 2020 - 2026, USD Million
TABLE 60 Germany Contact Center Intelligence Market by Solution Type, 2016 - 2019, USD Million
TABLE 61 Germany Contact Center Intelligence Market by Solution Type, 2020 - 2026, USD Million
TABLE 62 Germany Contact Center Intelligence Market by Technology, 2016 - 2019, USD Million
TABLE 63 Germany Contact Center Intelligence Market by Technology, 2020 - 2026, USD Million
TABLE 64 Germany Contact Center Intelligence Market by Deployment Type, 2016 - 2019, USD Million
TABLE 65 Germany Contact Center Intelligence Market by Deployment Type, 2020 - 2026, USD Million
TABLE 66 Germany Contact Center Intelligence Market by End Use, 2016 - 2019, USD Million
TABLE 67 Germany Contact Center Intelligence Market by End Use, 2020 - 2026, USD Million
TABLE 68 UK Contact Center Intelligence Market, 2016 - 2019, USD Million
TABLE 69 UK Contact Center Intelligence Market, 2020 - 2026, USD Million
TABLE 70 UK Contact Center Intelligence Market by Component, 2016 - 2019, USD Million
TABLE 71 UK Contact Center Intelligence Market by Component, 2020 - 2026, USD Million
TABLE 72 UK Contact Center Intelligence Market by Solution Type, 2016 - 2019, USD Million
TABLE 73 UK Contact Center Intelligence Market by Solution Type, 2020 - 2026, USD Million
TABLE 74 UK Contact Center Intelligence Market by Technology, 2016 - 2019, USD Million
TABLE 75 UK Contact Center Intelligence Market by Technology, 2020 - 2026, USD Million
TABLE 76 UK Contact Center Intelligence Market by Deployment Type, 2016 - 2019, USD Million
TABLE 77 UK Contact Center Intelligence Market by Deployment Type, 2020 - 2026, USD Million
TABLE 78 UK Contact Center Intelligence Market by End Use, 2016 - 2019, USD Million
TABLE 79 UK Contact Center Intelligence Market by End Use, 2020 - 2026, USD Million
TABLE 80 France Contact Center Intelligence Market, 2016 - 2019, USD Million
TABLE 81 France Contact Center Intelligence Market, 2020 - 2026, USD Million
TABLE 82 France Contact Center Intelligence Market by Component, 2016 - 2019, USD Million
TABLE 83 France Contact Center Intelligence Market by Component, 2020 - 2026, USD Million
TABLE 84 France Contact Center Intelligence Market by Solution Type, 2016 - 2019, USD Million
TABLE 85 France Contact Center Intelligence Market by Solution Type, 2020 - 2026, USD Million
TABLE 86 France Contact Center Intelligence Market by Technology, 2016 - 2019, USD Million
TABLE 87 France Contact Center Intelligence Market by Technology, 2020 - 2026, USD Million
TABLE 88 France Contact Center Intelligence Market by Deployment Type, 2016 - 2019, USD Million
TABLE 89 France Contact Center Intelligence Market by Deployment Type, 2020 - 2026, USD Million
TABLE 90 France Contact Center Intelligence Market by End Use, 2016 - 2019, USD Million
TABLE 91 France Contact Center Intelligence Market by End Use, 2020 - 2026, USD Million
TABLE 92 Russia Contact Center Intelligence Market, 2016 - 2019, USD Million
TABLE 93 Russia Contact Center Intelligence Market, 2020 - 2026, USD Million
TABLE 94 Russia Contact Center Intelligence Market by Component, 2016 - 2019, USD Million
TABLE 95 Russia Contact Center Intelligence Market by Component, 2020 - 2026, USD Million
TABLE 96 Russia Contact Center Intelligence Market by Solution Type, 2016 - 2019, USD Million
TABLE 97 Russia Contact Center Intelligence Market by Solution Type, 2020 - 2026, USD Million
TABLE 98 Russia Contact Center Intelligence Market by Technology, 2016 - 2019, USD Million
TABLE 99 Russia Contact Center Intelligence Market by Technology, 2020 - 2026, USD Million
TABLE 100 Russia Contact Center Intelligence Market by Deployment Type, 2016 - 2019, USD Million
TABLE 101 Russia Contact Center Intelligence Market by Deployment Type, 2020 - 2026, USD Million
TABLE 102 Russia Contact Center Intelligence Market by End Use, 2016 - 2019, USD Million
TABLE 103 Russia Contact Center Intelligence Market by End Use, 2020 - 2026, USD Million
TABLE 104 Spain Contact Center Intelligence Market, 2016 - 2019, USD Million
TABLE 105 Spain Contact Center Intelligence Market, 2020 - 2026, USD Million
TABLE 106 Spain Contact Center Intelligence Market by Component, 2016 - 2019, USD Million
TABLE 107 Spain Contact Center Intelligence Market by Component, 2020 - 2026, USD Million
TABLE 108 Spain Contact Center Intelligence Market by Solution Type, 2016 - 2019, USD Million
TABLE 109 Spain Contact Center Intelligence Market by Solution Type, 2020 - 2026, USD Million
TABLE 110 Spain Contact Center Intelligence Market by Technology, 2016 - 2019, USD Million
TABLE 111 Spain Contact Center Intelligence Market by Technology, 2020 - 2026, USD Million
TABLE 112 Spain Contact Center Intelligence Market by Deployment Type, 2016 - 2019, USD Million
TABLE 113 Spain Contact Center Intelligence Market by Deployment Type, 2020 - 2026, USD Million
TABLE 114 Spain Contact Center Intelligence Market by End Use, 2016 - 2019, USD Million
TABLE 115 Spain Contact Center Intelligence Market by End Use, 2020 - 2026, USD Million
TABLE 116 Italy Contact Center Intelligence Market, 2016 - 2019, USD Million
TABLE 117 Italy Contact Center Intelligence Market, 2020 - 2026, USD Million
TABLE 118 Italy Contact Center Intelligence Market by Component, 2016 - 2019, USD Million
TABLE 119 Italy Contact Center Intelligence Market by Component, 2020 - 2026, USD Million
TABLE 120 Italy Contact Center Intelligence Market by Solution Type, 2016 - 2019, USD Million
TABLE 121 Italy Contact Center Intelligence Market by Solution Type, 2020 - 2026, USD Million
TABLE 122 Italy Contact Center Intelligence Market by Technology, 2016 - 2019, USD Million
TABLE 123 Italy Contact Center Intelligence Market by Technology, 2020 - 2026, USD Million
TABLE 124 Italy Contact Center Intelligence Market by Deployment Type, 2016 - 2019, USD Million
TABLE 125 Italy Contact Center Intelligence Market by Deployment Type, 2020 - 2026, USD Million
TABLE 126 Italy Contact Center Intelligence Market by End Use, 2016 - 2019, USD Million
TABLE 127 Italy Contact Center Intelligence Market by End Use, 2020 - 2026, USD Million
TABLE 128 Rest of Europe Contact Center Intelligence Market, 2016 - 2019, USD Million
TABLE 129 Rest of Europe Contact Center Intelligence Market, 2020 - 2026, USD Million
TABLE 130 Rest of Europe Contact Center Intelligence Market by Component, 2016 - 2019, USD Million
TABLE 131 Rest of Europe Contact Center Intelligence Market by Component, 2020 - 2026, USD Million
TABLE 132 Rest of Europe Contact Center Intelligence Market by Solution Type, 2016 - 2019, USD Million
TABLE 133 Rest of Europe Contact Center Intelligence Market by Solution Type, 2020 - 2026, USD Million
TABLE 134 Rest of Europe Contact Center Intelligence Market by Technology, 2016 - 2019, USD Million
TABLE 135 Rest of Europe Contact Center Intelligence Market by Technology, 2020 - 2026, USD Million
TABLE 136 Rest of Europe Contact Center Intelligence Market by Deployment Type, 2016 - 2019, USD Million
TABLE 137 Rest of Europe Contact Center Intelligence Market by Deployment Type, 2020 - 2026, USD Million
TABLE 138 Rest of Europe Contact Center Intelligence Market by End Use, 2016 - 2019, USD Million
TABLE 139 Rest of Europe Contact Center Intelligence Market by End Use, 2020 - 2026, USD Million
TABLE 140 Key Information – Cisco Systems, Inc.
TABLE 141 Key Information – Oracle Corporation
TABLE 142 Key Information – Google, Inc.
TABLE 143 Key Information – SAP SE
TABLE 144 key information – Microsoft Corporation
TABLE 145 Key information – IBM Corporation
TABLE 146 key information – NICE Ltd.
TABLE 147 Key Information – Five9, Inc.
TABLE 148 Key Information – Zendesk, Inc.
TABLE 149 key Information – 3CLogic Software, Inc.

List of Figures
FIG 1 Methodology for the research
FIG 2 KBV Cardinal Matrix
FIG 3 Key Leading Strategies: Percentage Distribution (2016-2020)
FIG 4 Key Strategic Move: (Partnerships, Collaborations, and Agreements : 2016, Sep – 2020, Aug) Leading Players
FIG 5 Recent strategies and developments: Cisco Systems, Inc.
FIG 6 SWOT Analysis: Cisco Systems, Inc.
FIG 7 SWOT analysis: Oracle Corporation
FIG 8 Recent strategies and developments: Google, Inc.
FIG 9 SWOT Analysis: Alphabet Inc. (Google Inc.)
FIG 10 SWOT Analysis: SAP SE
FIG 11 Recent strategies and developments: Microsoft Corporation
FIG 12 SWOT Analysis: Microsoft Corporation
FIG 13 Recent strategies and developments: IBM Corporation
FIG 14 Swot analysis: IBM Corporation
FIG 15 Recent strategies and developments: NICE Ltd.
FIG 16 Swot analysis: NICE ltd.
FIG 17 Recent strategies and developments: Five9, Inc.
FIG 18 Recent strategies and developments: Zendesk, Inc.
FIG 19 Recent strategies and developments: 3CLogic Software, Inc.