Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Call And Contact Center Outsourcing Market, by Outsourcing Type
1.4.2 Europe Call And Contact Center Outsourcing Market, by Services
1.4.3 Europe Call And Contact Center Outsourcing Market, by Type
1.4.4 Europe Call And Contact Center Outsourcing Market, by Enterprise Size
1.4.5 Europe Call And Contact Center Outsourcing Market, by End-use
1.4.6 Europe Call And Contact Center Outsourcing Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
3.3 Porter Five Forces Analysis
Chapter 4. Europe Call And Contact Center Outsourcing Market by Outsourcing Type
4.1 Europe Onshore Market by Country
4.2 Europe Offshore Market by Country
Chapter 5. Europe Call And Contact Center Outsourcing Market by Services
5.1 Europe Inbound Services Market by Country
5.2 Europe Outbound Services Market by Country
Chapter 6. Europe Call And Contact Center Outsourcing Market by Type
6.1 Europe Voice Market by Country
6.2 Europe Email Support Market by Country
6.3 Europe Chat Support Market by Country
6.4 Europe Other Type Market by Country
Chapter 7. Europe Call And Contact Center Outsourcing Market by Enterprise Size
7.1 Europe Large Enterprises Market by Country
7.2 Europe Small & Medium Enterprises (SMEs) Market by Country
Chapter 8. Europe Call And Contact Center Outsourcing Market by End-use
8.1 Europe Healthcare Market by Country
8.2 Europe IT & Telecom Market by Country
8.3 Europe BFSI Market by Country
8.4 Europe Retail Market by Country
8.5 Europe Manufacturing Market by Country
8.6 Europe Other End Use Market by Country
Chapter 9. Europe Call And Contact Center Outsourcing Market by Country
9.1 Germany Call And Contact Center Outsourcing Market
9.1.1 Germany Call And Contact Center Outsourcing Market by Outsourcing Type
9.1.2 Germany Call And Contact Center Outsourcing Market by Services
9.1.3 Germany Call And Contact Center Outsourcing Market by Type
9.1.4 Germany Call And Contact Center Outsourcing Market by Enterprise Size
9.1.5 Germany Call And Contact Center Outsourcing Market by End-use
9.2 UK Call And Contact Center Outsourcing Market
9.2.1 UK Call And Contact Center Outsourcing Market by Outsourcing Type
9.2.2 UK Call And Contact Center Outsourcing Market by Services
9.2.3 UK Call And Contact Center Outsourcing Market by Type
9.2.4 UK Call And Contact Center Outsourcing Market by Enterprise Size
9.2.5 UK Call And Contact Center Outsourcing Market by End-use
9.3 France Call And Contact Center Outsourcing Market
9.3.1 France Call And Contact Center Outsourcing Market by Outsourcing Type
9.3.2 France Call And Contact Center Outsourcing Market by Services
9.3.3 France Call And Contact Center Outsourcing Market by Type
9.3.4 France Call And Contact Center Outsourcing Market by Enterprise Size
9.3.5 France Call And Contact Center Outsourcing Market by End-use
9.4 Russia Call And Contact Center Outsourcing Market
9.4.1 Russia Call And Contact Center Outsourcing Market by Outsourcing Type
9.4.2 Russia Call And Contact Center Outsourcing Market by Services
9.4.3 Russia Call And Contact Center Outsourcing Market by Type
9.4.4 Russia Call And Contact Center Outsourcing Market by Enterprise Size
9.4.5 Russia Call And Contact Center Outsourcing Market by End-use
9.5 Spain Call And Contact Center Outsourcing Market
9.5.1 Spain Call And Contact Center Outsourcing Market by Outsourcing Type
9.5.2 Spain Call And Contact Center Outsourcing Market by Services
9.5.3 Spain Call And Contact Center Outsourcing Market by Type
9.5.4 Spain Call And Contact Center Outsourcing Market by Enterprise Size
9.5.5 Spain Call And Contact Center Outsourcing Market by End-use
9.6 Italy Call And Contact Center Outsourcing Market
9.6.1 Italy Call And Contact Center Outsourcing Market by Outsourcing Type
9.6.2 Italy Call And Contact Center Outsourcing Market by Services
9.6.3 Italy Call And Contact Center Outsourcing Market by Type
9.6.4 Italy Call And Contact Center Outsourcing Market by Enterprise Size
9.6.5 Italy Call And Contact Center Outsourcing Market by End-use
9.7 Rest of Europe Call And Contact Center Outsourcing Market
9.7.1 Rest of Europe Call And Contact Center Outsourcing Market by Outsourcing Type
9.7.2 Rest of Europe Call And Contact Center Outsourcing Market by Services
9.7.3 Rest of Europe Call And Contact Center Outsourcing Market by Type
9.7.4 Rest of Europe Call And Contact Center Outsourcing Market by Enterprise Size
9.7.5 Rest of Europe Call And Contact Center Outsourcing Market by End-use
Chapter 10. Company Profiles
10.1 Alorica Inc.
10.1.1 Company Overview
10.1.2 Recent strategies and developments:
10.1.2.1 Geographical Expansions:
10.2 Concentrix Corporation
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Regional Analysis
10.2.4 Recent strategies and developments:
10.2.4.1 Acquisition and Mergers:
10.3 Capgemini SE
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Regional Analysis
10.3.4 SWOT Analysis
10.4 Computer Generated Solutions, Inc.
10.4.1 Company Overview
10.5 Datamark Inc.
10.5.1 Company Overview
10.6 Infosys Limited
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Segmental and Regional Analysis
10.6.4 Research & Development Expense
10.6.5 SWOT Analysis
10.7 Konecta Group
10.7.1 Company Overview
10.8 Serco Group plc
10.8.1 Company Overview
10.8.2 Financial Analysis
10.8.3 Regional Analysis
10.8.4 Research & Development Expenses
10.9 Teleperformance SE
10.9.1 Company Overview
10.9.2 Financial Analysis
10.9.3 Segmental Analysis
10.9.4 SWOT Analysis
10.10. Wipro Limited
10.10.1 Company Overview
10.10.2 Financial Analysis
10.10.3 Segmental and Regional Analysis
10.10.4 Research & Development Expenses
10.10.5 SWOT Analysis
Unique Offerings 