The Global Soft Facility Management Market will Hit USD 1107.03 Billion by 2032, at a CAGR of 5.0%

Soft Facility Management Market Growth, Trends and Report Highlights

According to a new report, published by KBV research, The Global Soft Facility Management Market size is expected to reach USD 1,107.03 billion by 2032, rising at a market growth of 5.0% CAGR during the forecast period.

The global soft facility management market pertains to the suite of non-technical services that support the day-to-day operation of buildings and workplaces, typically covering cleaning, catering, security, grounds and landscaping, mail/concierge, waste management and more. Unlike “hard” FM services which focus on physical infrastructure, soft FM is centred on the human experience of the built environment, the comfort, hygiene, wellness and operational efficiency of occupants.

The Outsourced segment is leading the Global Soft Facility Management Market by Offering Type in 2024; thereby, achieving a market value of $673.75 billion by 2032. The Outsourced offering type in the soft facility management market embraced by organizations has seen strong uptake, with many companies contracting external service providers to deliver non-technical services such as cleaning, catering, security, landscaping, concierge and reception. This approach has gained traction as organizations increasingly prioritize cost-efficiency, scalability, access to specialist expertise and the ability to focus their internal teams on core business functions.

The Large Enterprises segment is generating maximum revenue share in the Global Soft Facility Management Market by Organization Size in 2024, growing at a CAGR of 4.6 % during the forecast period. The large-enterprises segment of the soft facility management market achieved the leading revenue share, driven by the extensive infrastructure, multiple facilities and high operational complexity that large organisations manage. These enterprises typically have campus-style buildings, global or regional footprints and multiple sites across geographies, which creates demand for uniform, scalable, high-quality soft facility services such as cleaning, catering, security, landscaping and reception operations.

The Office Support & Security Services market dominated the Global Soft Facility Management Market by Services Type in 2024; thereby, achieving a market value of $384.30 Billion by 2032. The Office Support & Security Services segment occupies a leading position in the global soft facility management market. This category encompasses administrative support services such as reception, mail-handling and concierge functions, along with comprehensive security services including access control, surveillance, and on-site guarding. Owing to heightened workplace expectations around experience, brand representation and safety, organisations are increasingly investing in these combined support and security offerings to create seamless, well-managed environments.

The Business & Corporate segment let the Global Soft Facility Management Market by End Use in 2024, growing at a CAGR of 3.7 % during the forecast period. The Business & Corporate end-use segment reflects demand from office buildings, corporate campuses and administrative facilities, where organisations are keen to employ professionalised soft-facility services such as reception, cleaning, catering and security to support workplace experience, brand identity and employee satisfaction. Many corporations are outsourcing or upgrading these services in response to evolving hybrid-work patterns, rising employee expectations and the drive for operational efficiency.

Full Report: https://www.kbvresearch.com/soft-facility-management-market/

The North America market dominated the Global Soft Facility Management Market by Region in 2024, and would continue to be a dominant market till 2032; thereby, achieving a market value of $362,665.5 million by 2032, growing at a CAGR of 4.4 % during the forecast period. The Asia Pacific market is expected to witness a CAGR of 5.5% during (2025 - 2032). Additionally, The Europe market is expected to witness a CAGR of 4.7% during (2025 - 2032).

List of Key Companies Profiled

• Sodexo S.A.
• ISS A/S
• Aramark Corporation
• AHI Facility Services, Inc.
• CBRE Group, Inc.
• Jones Lang LaSalle Incorporated
• Johnson Controls International PLC
• Cushman & Wakefield plc
• Imdaad LLC
• Guardian Service Industries, Inc.

Soft Facility Management Market Report Segmentation

By Offering Type

• Outsourced
• In-house

By Organization Size

• Large Enterprises
• Small & Medium Enterprises

By Services Type

• Office Support & Security Services
• Cleaning Services
• Catering Services
• Other Services Type

By End Use

• Business & Corporate
• Healthcare
• Retail
• Education
• Travel & Hospitality
• Construction & Real Estate
• Government & Public Sector
• Manufacturing
• Other End Use

By Geography

• North America
  • US
  • Canada
  • Mexico
  • Rest of North America
• Europe
  • Germany
  • UK
  • France
  • Russia
  • Spain
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Singapore
  • Malaysia
  • Rest of Asia Pacific
• LAMEA
  • Brazil
  • Argentina
  • UAE
  • Saudi Arabia
  • South Africa
  • Nigeria
  • Rest of LAMEA

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