North America Patient Portal Market Size, Share & Industry Analysis Report By Type (Integrated, and Standalone), By Delivery Mode (Web-based, and Cloud-based), By End-Use (Providers, Payers and Other End-Use), By Country and Growth Forecast, 2025 - 2032

The North America Patient Portal Market would witness market growth of 18.0% CAGR during the forecast period (2025-2032).

The US market dominated the North America Patient Portal Market by Country in 2024, and would continue to be a dominant market till 2032; thereby, achieving a market value of $3,718.9 million by 2032. The Canada market is experiencing a CAGR of 19.9% during (2025 - 2032). Additionally, The Mexico market would exhibit a CAGR of 19.2% during (2025 - 2032). The US and Canada led the North America Patient Portal Market by Country with a market share of 68.8% and 17.1% in 2024.

The North America patient portal market has evolved rapidly as digital health and electronic health records (EHRs) adoption grows. This shift is driven by government initiatives like the HITECH Act, Meaningful Use programs, the 21st Century Cures Act, and patients' increasing demand for fast, easy access to their health data. Early portals were limited to viewing records and test results, but today's platforms enable scheduling, secure messaging, billing, telehealth, mobile access, and chronic disease self-management. Adoption rates have soared—about 65% of U.S. patients used portals for record access in 2024—highlighting a move toward patient-centered, continuous care and making portals vital for engagement and care coordination.

To gain a competitive edge, major North American vendors bundle portals with EHR ecosystems, align with regulations, and expand features. Epic's MyChart showcases robust EHR integration and frequent feature updates. Vendors increasingly opt for cloud platforms and foster third-party app ecosystems. Larger EHR companies with systemic advantages compete with smaller, agile providers offering modular or specialty solutions. Differentiation now centers on integration depth, mobile experience, interoperability, and openness. Patient portals have evolved from basic access tools to comprehensive engagement platforms, boosting patient satisfaction, coordinating care, and ensuring compliance in a digital healthcare environment.

Type Outlook

Based on Type, the market is segmented into Integrated, and Standalone. With a compound annual growth rate (CAGR) of 18.6% over the projection period, the Integrated Market, dominate the Mexico Patient Portal Market by Type in 2024 and would be a prominent market until 2032. The Standalone market is expected to witness a CAGR of 19.8% during (2025 - 2032).

Delivery Mode Outlook

Based on Delivery Mode, the market is segmented into Web-based, and Cloud-based. The Web-based market segment dominated the US Patient Portal Market by Delivery Mode is expected to grow at a CAGR of 16.7 % during the forecast period thereby continuing its dominance until 2032. Also, The Cloud-based market is anticipated to grow as a CAGR of 17.9 % during the forecast period during (2025 - 2032).

Free Valuable Insights: The Patient Portal Market is Predicted to reach USD 14.37 Billion by 2032, at a CAGR of 18.7%

Country Outlook

The U.S. patient-portal market is a very active and mature part of the healthcare digital-engagement landscape. This is because smartphones and broadband are widely used, the 21st Century Cures Act requires it, and consumers want digital services that work well together. Portals are becoming more and more a part of larger digital health ecosystems. They let you manage appointments, get test results, send messages, refill prescriptions, and integrate data from wearables. Telehealth and remote monitoring make their role even stronger. There is a lot of competition among large health systems, hospital chains, and EHR vendors when it comes to user experience, mobile-first design, analytics, and patient-engagement tools. Smaller providers, on the other hand, have trouble with resources and interoperability. Policy support, investment from the private sector, and the size of provider networks are still driving adoption. There are still chances for innovation in cross-system integration, simplifying user interfaces, and getting patients involved, making the U.S. a top market for advanced patient-portal solutions.

List of Key Companies Profiled

• Epic Systems Corporation
• Oracle Corporation (Cerner Corporation)
• Athenahealth, Inc. (Bain Capital, LP.)
• GE HealthCare Technologies, Inc.
• McKesson Corporation
• Greenway Health LLC
• CureMD Corporation
• NextGen Healthcare, Inc.
• eClinicalWorks LLC
• Veradigm, Inc.

North America Patient Portal Market Report Segmentation

By Type

• Integrated
• Standalone

By Delivery Mode

• Web-based
• Cloud-based

By End-Use

• Providers
• Payers
• Other End-Use

By Country

• US
• Canada
• Mexico
• Rest of North America

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Patient Portal Market, by Type
1.4.2 North America Patient Portal Market, by Delivery Mode
1.4.3 North America Patient Portal Market, by End-Use
1.4.4 North America Patient Portal Market, by Country
1.5 Methodology for the research

Chapter 2. Market at a Glance
2.1 Key Highlights

Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario 
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges

Chapter 4. Market Trends – North America Patient Portal Market
Chapter 5. State of Competition – North America Patient Portal Market
Chapter 6. Value Chain Analysis of Patient Portal Market
Chapter 7. Product Life Cycle – Patient Portal Market
Chapter 8. Market Consolidation – Patient Portal Market
Chapter 9. Key Customer Criteria – Patient Portal Market
Chapter 10. Competition Analysis - Global
10.1 KBV Cardinal Matrix
10.2 Recent Industry Wide Strategic Developments
10.2.1 Partnerships, Collaborations and Agreements
10.2.2 Product Launches and Product Expansions
10.2.3 Acquisition and Mergers
10.3 Market Share Analysis, 2024
10.4 Top Winning Strategies
10.4.1 Key Leading Strategies: Percentage Distribution (2021-2025)
10.4.2 Key Strategic Move: (Product Launches and Product Expansions : 2024, Nov – 2025, Oct) Leading Players
10.5 Porter Five Forces Analysis

Chapter 11. North America Patient Portal Market by Type
11.1 North America Integrated Market by Country
11.2 North America Standalone Market by Country

Chapter 12. North America Patient Portal Market by Delivery Mode
12.1 North America Web-based Market by Country
12.2 North America Cloud-based Market by Country

Chapter 13. North America Patient Portal Market by End-Use
13.1 North America Providers Market by Country
13.2 North America Payers Market by Country
13.3 North America Other End-Use Market by Country

Chapter 14. North America Patient Portal Market by Country
14.1 US Patient Portal Market
14.1.1 US Patient Portal Market by Type
14.1.2 US Patient Portal Market by Delivery Mode
14.1.3 US Patient Portal Market by End-Use
14.2 Canada Patient Portal Market
14.2.1 Canada Patient Portal Market by Type
14.2.2 Canada Patient Portal Market by Delivery Mode
14.2.3 Canada Patient Portal Market by End-Use
14.3 Mexico Patient Portal Market
14.3.1 Mexico Patient Portal Market by Type
14.3.2 Mexico Patient Portal Market by Delivery Mode
14.3.3 Mexico Patient Portal Market by End-Use
14.4 Rest of North America Patient Portal Market
14.4.1 Rest of North America Patient Portal Market by Type
14.4.2 Rest of North America Patient Portal Market by Delivery Mode
14.4.3 Rest of North America Patient Portal Market by End-Use

Chapter 15. Company Profiles
15.1 Epic Systems Corporation
15.1.1 Company Overview
15.1.2 Recent strategies and developments:
15.1.2.1 Product Launches and Product Expansions:
15.1.3 SWOT Analysis
15.2 Oracle Corporation (Cerner Corporation)
15.2.1 Company Overview
15.2.2 Financial Analysis
15.2.3 Segmental and Regional Analysis
15.2.4 Research & Development Expense
15.2.5 Recent strategies and developments:
15.2.5.1 Product Launches and Product Expansions:
15.2.6 SWOT Analysis
15.3 Athenahealth, Inc. (Bain Capital, LP.)
15.3.1 Company overview
15.4 GE HealthCare Technologies, Inc.
15.4.1 Company Overview
15.4.2 Financial Analysis
15.4.3 Segmental and Regional Analysis
15.4.4 Research & Development Expenses
15.4.5 Recent strategies and developments:
15.4.5.1 Partnerships, Collaborations, and Agreements:
15.4.5.2 Product Launches and Product Expansions:
15.4.6 SWOT Analysis
15.5 McKesson Corporation
15.5.1 Company Overview
15.5.2 Financial Analysis
15.5.3 Segmental Analysis
15.5.4 Research & Development Expense
15.5.5 Recent strategies and developments:
15.5.5.1 Acquisition and Mergers:
15.5.6 SWOT Analysis
15.6 Greenway Health LLC
15.6.1 Company Overview
15.6.2 Recent strategies and developments:
15.6.2.1 Partnerships, Collaborations, and Agreements:
15.7 CureMD Corporation
15.7.1 Company Overview
15.7.2 Recent strategies and developments:
15.7.2.1 Product Launches and Product Expansions:
15.8 NEXTGEN HEALTHCARE, INC.
15.8.1 Company Overview
15.8.2 Recent strategies and developments:
15.8.2.1 Partnerships, Collaborations, and Agreements:
15.8.2.2 Product Launches and Product Expansions:
15.8.2.3 Acquisition and Mergers:
15.9 eClinicalWorks LLC
15.9.1 Company Overview
15.10. Veradigm, Inc.
15.10.1 Company Overview
15.10.2 Recent strategies and developments:
15.10.2.1 Product Launches and Product Expansions:
15.10.3 SWOT Analysis

TABLE 1 North America Patient Portal Market, 2021 - 2024, USD Million
TABLE 2 North America Patient Portal Market, 2025 - 2032, USD Million
TABLE 3 Key Customer Criteria in the Patient Portal Market
TABLE 4 Partnerships, Collaborations and Agreements– Patient Portal Market
TABLE 5 Product Launches And Product Expansions– Patient Portal Market
TABLE 6 Acquisition and Mergers– Patient Portal Market
TABLE 7 North America Patient Portal Market by Type, 2021 - 2024, USD Million
TABLE 8 North America Patient Portal Market by Type, 2025 - 2032, USD Million
TABLE 9 North America Integrated Market by Country, 2021 - 2024, USD Million
TABLE 10 North America Integrated Market by Country, 2025 - 2032, USD Million
TABLE 11 North America Standalone Market by Country, 2021 - 2024, USD Million
TABLE 12 North America Standalone Market by Country, 2025 - 2032, USD Million
TABLE 13 North America Patient Portal Market by Delivery Mode, 2021 - 2024, USD Million
TABLE 14 North America Patient Portal Market by Delivery Mode, 2025 - 2032, USD Million
TABLE 15 North America Web-based Market by Country, 2021 - 2024, USD Million
TABLE 16 North America Web-based Market by Country, 2025 - 2032, USD Million
TABLE 17 North America Cloud-based Market by Country, 2021 - 2024, USD Million
TABLE 18 North America Cloud-based Market by Country, 2025 - 2032, USD Million
TABLE 19 North America Patient Portal Market by End-Use, 2021 - 2024, USD Million
TABLE 20 North America Patient Portal Market by End-Use, 2025 - 2032, USD Million
TABLE 21 North America Providers Market by Country, 2021 - 2024, USD Million
TABLE 22 North America Providers Market by Country, 2025 - 2032, USD Million
TABLE 23 North America Payers Market by Country, 2021 - 2024, USD Million
TABLE 24 North America Payers Market by Country, 2025 - 2032, USD Million
TABLE 25 North America Other End-Use Market by Country, 2021 - 2024, USD Million
TABLE 26 North America Other End-Use Market by Country, 2025 - 2032, USD Million
TABLE 27 North America Patient Portal Market by Country, 2021 - 2024, USD Million
TABLE 28 North America Patient Portal Market by Country, 2025 - 2032, USD Million
TABLE 29 US Patient Portal Market, 2021 - 2024, USD Million
TABLE 30 US Patient Portal Market, 2025 - 2032, USD Million
TABLE 31 US Patient Portal Market by Type, 2021 - 2024, USD Million
TABLE 32 US Patient Portal Market by Type, 2025 - 2032, USD Million
TABLE 33 US Patient Portal Market by Delivery Mode, 2021 - 2024, USD Million
TABLE 34 US Patient Portal Market by Delivery Mode, 2025 - 2032, USD Million
TABLE 35 US Patient Portal Market by End-Use, 2021 - 2024, USD Million
TABLE 36 US Patient Portal Market by End-Use, 2025 - 2032, USD Million
TABLE 37 Canada Patient Portal Market, 2021 - 2024, USD Million
TABLE 38 Canada Patient Portal Market, 2025 - 2032, USD Million
TABLE 39 Canada Patient Portal Market by Type, 2021 - 2024, USD Million
TABLE 40 Canada Patient Portal Market by Type, 2025 - 2032, USD Million
TABLE 41 Canada Patient Portal Market by Delivery Mode, 2021 - 2024, USD Million
TABLE 42 Canada Patient Portal Market by Delivery Mode, 2025 - 2032, USD Million
TABLE 43 Canada Patient Portal Market by End-Use, 2021 - 2024, USD Million
TABLE 44 Canada Patient Portal Market by End-Use, 2025 - 2032, USD Million
TABLE 45 Mexico Patient Portal Market, 2021 - 2024, USD Million
TABLE 46 Mexico Patient Portal Market, 2025 - 2032, USD Million
TABLE 47 Mexico Patient Portal Market by Type, 2021 - 2024, USD Million
TABLE 48 Mexico Patient Portal Market by Type, 2025 - 2032, USD Million
TABLE 49 Mexico Patient Portal Market by Delivery Mode, 2021 - 2024, USD Million
TABLE 50 Mexico Patient Portal Market by Delivery Mode, 2025 - 2032, USD Million
TABLE 51 Mexico Patient Portal Market by End-Use, 2021 - 2024, USD Million
TABLE 52 Mexico Patient Portal Market by End-Use, 2025 - 2032, USD Million
TABLE 53 Rest of North America Patient Portal Market, 2021 - 2024, USD Million
TABLE 54 Rest of North America Patient Portal Market, 2025 - 2032, USD Million
TABLE 55 Rest of North America Patient Portal Market by Type, 2021 - 2024, USD Million
TABLE 56 Rest of North America Patient Portal Market by Type, 2025 - 2032, USD Million
TABLE 57 Rest of North America Patient Portal Market by Delivery Mode, 2021 - 2024, USD Million
TABLE 58 Rest of North America Patient Portal Market by Delivery Mode, 2025 - 2032, USD Million
TABLE 59 Rest of North America Patient Portal Market by End-Use, 2021 - 2024, USD Million
TABLE 60 Rest of North America Patient Portal Market by End-Use, 2025 - 2032, USD Million
TABLE 61 Key Information – Epic Systems Corporation
TABLE 62 Key Information – Oracle Corporation
TABLE 63 Key Information – Athenahealth, Inc.
TABLE 64 Key Information – GE HealthCare Technologies, Inc.
TABLE 65 Key Information – McKesson Corporation
TABLE 66 Key Information – Greenway Health LLC
TABLE 67 Key Information – CureMD Corporation
TABLE 68 Key Information – Nextgen healthcare, inc.
TABLE 69 Key Information – eClinicalWorks LLC
TABLE 70 Key Information – Veradigm, Inc.

List of Figures
FIG 1 Methodology for the research
FIG 2 North America Patient Portal Market, 2021 - 2032, USD Million
FIG 3 Key Factors Impacting north America Patient Portal Market
FIG 4 Value Chain Analysis of Patient Portal Market
FIG 5 Product Life Cycle – Patient Portal Market
FIG 6 Market Consolidation – Patient Portal Market
FIG 7 Key Customer Criteria in the Patient Portal Market
FIG 8 KBV Cardinal Matrix
FIG 9 Market Share Analysis, 2024
FIG 10 Key Leading Strategies: Percentage Distribution (2021-2025)
FIG 11 Key Strategic Move: (Product Launches and Product Expansions : 2024, Nov – 2025, Oct) Leading Players
FIG 12 Porter’s Five Forces Analysis – Patient Portal Market
FIG 13 North America Patient Portal Market share by Type, 2024
FIG 14 North America Patient Portal Market share by Type, 2032
FIG 15 North America Patient Portal Market by Type, 2021 - 2032, USD Million
FIG 16 North America Patient Portal Market share by Delivery Mode, 2024
FIG 17 North America Patient Portal Market share by Delivery Mode, 2032
FIG 18 North America Patient Portal Market by Delivery Mode, 2021 - 2032, USD Million
FIG 19 North America Patient Portal Market share by End-Use, 2024
FIG 20 North America Patient Portal Market share by End-Use, 2032
FIG 21 North America Patient Portal Market by End-Use, 2021 - 2032, USD Million
FIG 22 North America Patient Portal Market share by Country, 2024
FIG 23 North America Patient Portal Market share by Country, 2032
FIG 24 North America Patient Portal Market by Country, 2021 - 2032, USD Million
FIG 25 SWOT Analysis: Epic Systems Corporation
FIG 26 SWOT Analysis: Oracle Corporation
FIG 27 Recent strategies and developments: GE HealthCare Technologies, Inc.
FIG 28 SWOT Analysis: GE HealthCare Technologies, Inc.
FIG 29 SWOT Analysis: McKesson Corporation
FIG 30 Recent strategies and developments: NextGen Healthcare, Inc.
FIG 31 SWOT Analysis: Veradigm, Inc.