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North America Feedback Management Software Market Size, Share & Industry Trends Analysis Report By Component, By Type (Customer, Employee), By Deployment Mode (On-premises and Cloud), By Organization Size, By Vertical, By Country and Growth Forecast, 2022 - 2028

Published Date : 28-Feb-2023

Pages: 88

Formats: PDF

The North America Feedback Management Software Market would witness market growth of 10.4% CAGR during the forecast period (2022-2028).

One of the comprehensive customer support tools for firms and businesses, feedback management software enables the comprehension of the range of consumer requirements and behavior for both the present and the future, thereby lowering the danger of catastrophic losses. In order to progress products, keep current customers happy, and draw in new ones, it is intended to collect and analyze consumer feedback.

Also, the primary goal of establishing the software is to efficiently process sourcing client comments from various sources to inform business decisions. In order to allow stability, security, and comfort in user experience management, business, and customer support teams across several industry verticals are progressively using feedback management software.

Also, in the aftermath of the COVID-19 pandemic, businesses switched to digital sales, which resulted in a fivefold increase in revenue. The need for understanding the customer, starting with platform selection for product/service provision, a wide range of personalization, and offers, has been one of the major agendas driving the expansion of the feedback management software market. Additionally, this scenario is being observed across all industries.

The divisions for software or IT services are the aerospace, manufacturing, and financial sectors, which are looking to Mexico as a top-tier software developer. Presently, 38 IT clusters are spread out nationwide, providing services like software development, contact centers, high-tech manufacturing, and engineering. Moving with the worldwide trend, most IT services are provided on a service agreement or lease in Mexico. The sector is anticipated to expand in 2022, led by the nation's use of cloud infrastructure and software. The need for feedback will grow as the IT industry continues to expand, accelerating the growth of the feedback management software market in this region.

The US market dominated the North America Feedback Management Software Market by Country in 2021, and would continue to be a dominant market till 2028; thereby, achieving a market value of $4,248.8 million by 2028. The Canada market is poised to grow at a CAGR of 12.9% during (2022 - 2028). Additionally, The Mexico market would witness a CAGR of 11.9% during (2022 - 2028).

Based on Component, the market is segmented into Software (Without Services) and Services. Based on Type, the market is segmented into Customer, Employee, and Others. Based on Deployment Mode, the market is segmented into On-premises and Cloud. Based on Organization Size, the market is segmented into Large Enterprises and Small & Medium Enterprises (SMEs). Based on Vertical, the market is segmented into Retail & Ecommerce, BFSI, Travel & Hospitality, Education, Government & Public Sector, IT & Telecom, Healthcare & Life Sciences, and Others. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.

Free Valuable Insights: The Global Feedback Management Software Market is Predict to reach $17.3 Billion by 2028, at a CAGR of 11.7%

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Engagedly, Inc., Momentive Global Inc., Alchemer LLC (KKR & Co. Inc.), Qualtrics International Inc., Explorance Inc., Pageproof.com Limited, Survey Analytics LLC, UserVoice, Inc., Filecamp AG, and ProofHub LLC.

Scope of the Study

Market Segments Covered in the Report:

By Component

  • Software (Without Services)
  • Services

By Type

  • Customer
  • Employee
  • Others

By Deployment Mode

  • On-premises
  • Cloud

By Organization Size

  • Large Enterprises
  • Small & Medium Enterprises (SMEs)

By Vertical

  • Retail & Ecommerce
  • BFSI
  • Travel & Hospitality
  • Education
  • Government & Public Sector
  • IT & Telecom
  • Healthcare & Life Sciences
  • Others

By Country

  • US
  • Canada
  • Mexico
  • Rest of North America

Key Market Players

List of Companies Profiled in the Report:

  • Engagedly, Inc.
  • Momentive Global Inc.
  • Alchemer LLC (KKR & Co. Inc.)
  • Qualtrics International Inc.
  • Explorance Inc.
  • Pageproof.com Limited
  • Survey Analytics LLC
  • UserVoice, Inc.
  • Filecamp AG
  • ProofHub LLC
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Feedback Management Software Market, by Component
1.4.2 North America Feedback Management Software Market, by Type
1.4.3 North America Feedback Management Software Market, by Deployment Mode
1.4.4 North America Feedback Management Software Market, by Organization Size
1.4.5 North America Feedback Management Software Market, by Vertical
1.4.6 North America Feedback Management Software Market, by Country
1.5 Methodology for the research

Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 Market Composition & Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints

Chapter 3. Recent Strategies deployed in Feedback Management Software Market

Chapter 4. North America Feedback Management Software Market by Component
4.1 North America Software (Without Services) Market by Country
4.2 North America Services Market by Country

Chapter 5. North America Feedback Management Software Market by Type
5.1 North America Customer Market by Country
5.2 North America Employee Market by Country
5.3 North America Others Market by Country

Chapter 6. North America Feedback Management Software Market by Deployment Mode
6.1 North America On-premises Market by Country
6.2 North America Cloud Market by Country

Chapter 7. North America Feedback Management Software Market by Organization Size
7.1 North America Large Enterprises Market by Country
7.2 North America Small & Medium Enterprises (SMEs) Market by Country

Chapter 8. North America Feedback Management Software Market by Vertical
8.1 North America Retail & Ecommerce Market by Country
8.2 North America BFSI Market by Country
8.3 North America Travel & Hospitality Market by Country
8.4 North America Education Market by Country
8.5 North America Government & Public Sector Market by Country
8.6 North America IT & Telecom Market by Country
8.7 North America Healthcare & Life Sciences Market by Country
8.8 North America Others Market by Country

Chapter 9. North America Feedback Management Software Market by Country
9.1 US Feedback Management Software Market
9.1.1 US Feedback Management Software Market by Component
9.1.2 US Feedback Management Software Market by Type
9.1.3 US Feedback Management Software Market by Deployment Mode
9.1.4 US Feedback Management Software Market by Organization Size
9.1.5 US Feedback Management Software Market by Vertical
9.2 Canada Feedback Management Software Market
9.2.1 Canada Feedback Management Software Market by Component
9.2.2 Canada Feedback Management Software Market by Type
9.2.3 Canada Feedback Management Software Market by Deployment Mode
9.2.4 Canada Feedback Management Software Market by Organization Size
9.2.5 Canada Feedback Management Software Market by Vertical
9.3 Mexico Feedback Management Software Market
9.3.1 Mexico Feedback Management Software Market by Component
9.3.2 Mexico Feedback Management Software Market by Type
9.3.3 Mexico Feedback Management Software Market by Deployment Mode
9.3.4 Mexico Feedback Management Software Market by Organization Size
9.3.5 Mexico Feedback Management Software Market by Vertical
9.4 Rest of North America Feedback Management Software Market
9.4.1 Rest of North America Feedback Management Software Market by Component
9.4.2 Rest of North America Feedback Management Software Market by Type
9.4.3 Rest of North America Feedback Management Software Market by Deployment Mode
9.4.4 Rest of North America Feedback Management Software Market by Organization Size
9.4.5 Rest of North America Feedback Management Software Market by Vertical

Chapter 10. Company Profiles
10.1 Engagedly, Inc.
10.1.1 Company Overview
10.1.2 Recent strategies and developments:
10.1.2.1 Partnerships, Collaborations, and Agreements:
10.1.2.2 Product Launches and Product Expansions:
10.1.2.3 Geographical Expansions:
10.2 Momentive Global Inc.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Regional Analysis
10.2.4 Research & Development Expenses
10.2.5 Recent strategies and developments:
10.2.5.1 Product Launches and Product Expansions:
10.3 Alchemer LLC (KKR & Co. Inc.)
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Regional & Segmental Analysis
10.3.4 Recent strategies and developments:
10.3.4.1 Product Launches and Product Expansions:
10.3.4.2 Acquisition and Mergers:
10.4 Qualtrics International Inc.
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Regional Analysis
10.4.4 Research & Development Expenses
10.4.5 Recent strategies and developments:
10.4.5.1 Product Launches and Product Expansions:
10.5 Explorance Inc.
10.5.1 Company Overview
10.5.2 Recent strategies and developments:
10.5.2.1 Product Launches and Product Expansions:
10.6 Pageproof.com Limited
10.6.1 Company Overview
10.6.2 Recent strategies and developments:
10.6.2.1 Product Launches and Product Expansions:
10.7 Survey Analytics LLC
10.7.1 Company Overview
10.8 UserVoice, Inc.
10.8.1 Company Overview
10.9 Filecamp AG
10.9.1 Company Overview
10.10. ProofHub, LLC
10.10.1 Company Overview
TABLE 1 North America Feedback Management Software Market, 2018 - 2021, USD Million
TABLE 2 North America Feedback Management Software Market, 2022 - 2028, USD Million
TABLE 3 North America Feedback Management Software Market by Component, 2018 - 2021, USD Million
TABLE 4 North America Feedback Management Software Market by Component, 2022 - 2028, USD Million
TABLE 5 North America Software (Without Services) Market by Country, 2018 - 2021, USD Million
TABLE 6 North America Software (Without Services) Market by Country, 2022 - 2028, USD Million
TABLE 7 North America Services Market by Country, 2018 - 2021, USD Million
TABLE 8 North America Services Market by Country, 2022 - 2028, USD Million
TABLE 9 North America Feedback Management Software Market by Type, 2018 - 2021, USD Million
TABLE 10 North America Feedback Management Software Market by Type, 2022 - 2028, USD Million
TABLE 11 North America Customer Market by Country, 2018 - 2021, USD Million
TABLE 12 North America Customer Market by Country, 2022 - 2028, USD Million
TABLE 13 North America Employee Market by Country, 2018 - 2021, USD Million
TABLE 14 North America Employee Market by Country, 2022 - 2028, USD Million
TABLE 15 North America Others Market by Country, 2018 - 2021, USD Million
TABLE 16 North America Others Market by Country, 2022 - 2028, USD Million
TABLE 17 North America Feedback Management Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 18 North America Feedback Management Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 19 North America On-premises Market by Country, 2018 - 2021, USD Million
TABLE 20 North America On-premises Market by Country, 2022 - 2028, USD Million
TABLE 21 North America Cloud Market by Country, 2018 - 2021, USD Million
TABLE 22 North America Cloud Market by Country, 2022 - 2028, USD Million
TABLE 23 North America Feedback Management Software Market by Organization Size, 2018 - 2021, USD Million
TABLE 24 North America Feedback Management Software Market by Organization Size, 2022 - 2028, USD Million
TABLE 25 North America Large Enterprises Market by Country, 2018 - 2021, USD Million
TABLE 26 North America Large Enterprises Market by Country, 2022 - 2028, USD Million
TABLE 27 North America Small & Medium Enterprises (SMEs) Market by Country, 2018 - 2021, USD Million
TABLE 28 North America Small & Medium Enterprises (SMEs) Market by Country, 2022 - 2028, USD Million
TABLE 29 North America Feedback Management Software Market by Vertical, 2018 - 2021, USD Million
TABLE 30 North America Feedback Management Software Market by Vertical, 2022 - 2028, USD Million
TABLE 31 North America Retail & Ecommerce Market by Country, 2018 - 2021, USD Million
TABLE 32 North America Retail & Ecommerce Market by Country, 2022 - 2028, USD Million
TABLE 33 North America BFSI Market by Country, 2018 - 2021, USD Million
TABLE 34 North America BFSI Market by Country, 2022 - 2028, USD Million
TABLE 35 North America Travel & Hospitality Market by Country, 2018 - 2021, USD Million
TABLE 36 North America Travel & Hospitality Market by Country, 2022 - 2028, USD Million
TABLE 37 North America Education Market by Country, 2018 - 2021, USD Million
TABLE 38 North America Education Market by Country, 2022 - 2028, USD Million
TABLE 39 North America Government & Public Sector Market by Country, 2018 - 2021, USD Million
TABLE 40 North America Government & Public Sector Market by Country, 2022 - 2028, USD Million
TABLE 41 North America IT & Telecom Market by Country, 2018 - 2021, USD Million
TABLE 42 North America IT & Telecom Market by Country, 2022 - 2028, USD Million
TABLE 43 North America Healthcare & Life Sciences Market by Country, 2018 - 2021, USD Million
TABLE 44 North America Healthcare & Life Sciences Market by Country, 2022 - 2028, USD Million
TABLE 45 North America Others Market by Country, 2018 - 2021, USD Million
TABLE 46 North America Others Market by Country, 2022 - 2028, USD Million
TABLE 47 North America Feedback Management Software Market by Country, 2018 - 2021, USD Million
TABLE 48 North America Feedback Management Software Market by Country, 2022 - 2028, USD Million
TABLE 49 US Feedback Management Software Market, 2018 - 2021, USD Million
TABLE 50 US Feedback Management Software Market, 2022 - 2028, USD Million
TABLE 51 US Feedback Management Software Market by Component, 2018 - 2021, USD Million
TABLE 52 US Feedback Management Software Market by Component, 2022 - 2028, USD Million
TABLE 53 US Feedback Management Software Market by Type, 2018 - 2021, USD Million
TABLE 54 US Feedback Management Software Market by Type, 2022 - 2028, USD Million
TABLE 55 US Feedback Management Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 56 US Feedback Management Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 57 US Feedback Management Software Market by Organization Size, 2018 - 2021, USD Million
TABLE 58 US Feedback Management Software Market by Organization Size, 2022 - 2028, USD Million
TABLE 59 US Feedback Management Software Market by Vertical, 2018 - 2021, USD Million
TABLE 60 US Feedback Management Software Market by Vertical, 2022 - 2028, USD Million
TABLE 61 Canada Feedback Management Software Market, 2018 - 2021, USD Million
TABLE 62 Canada Feedback Management Software Market, 2022 - 2028, USD Million
TABLE 63 Canada Feedback Management Software Market by Component, 2018 - 2021, USD Million
TABLE 64 Canada Feedback Management Software Market by Component, 2022 - 2028, USD Million
TABLE 65 Canada Feedback Management Software Market by Type, 2018 - 2021, USD Million
TABLE 66 Canada Feedback Management Software Market by Type, 2022 - 2028, USD Million
TABLE 67 Canada Feedback Management Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 68 Canada Feedback Management Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 69 Canada Feedback Management Software Market by Organization Size, 2018 - 2021, USD Million
TABLE 70 Canada Feedback Management Software Market by Organization Size, 2022 - 2028, USD Million
TABLE 71 Canada Feedback Management Software Market by Vertical, 2018 - 2021, USD Million
TABLE 72 Canada Feedback Management Software Market by Vertical, 2022 - 2028, USD Million
TABLE 73 Mexico Feedback Management Software Market, 2018 - 2021, USD Million
TABLE 74 Mexico Feedback Management Software Market, 2022 - 2028, USD Million
TABLE 75 Mexico Feedback Management Software Market by Component, 2018 - 2021, USD Million
TABLE 76 Mexico Feedback Management Software Market by Component, 2022 - 2028, USD Million
TABLE 77 Mexico Feedback Management Software Market by Type, 2018 - 2021, USD Million
TABLE 78 Mexico Feedback Management Software Market by Type, 2022 - 2028, USD Million
TABLE 79 Mexico Feedback Management Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 80 Mexico Feedback Management Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 81 Mexico Feedback Management Software Market by Organization Size, 2018 - 2021, USD Million
TABLE 82 Mexico Feedback Management Software Market by Organization Size, 2022 - 2028, USD Million
TABLE 83 Mexico Feedback Management Software Market by Vertical, 2018 - 2021, USD Million
TABLE 84 Mexico Feedback Management Software Market by Vertical, 2022 - 2028, USD Million
TABLE 85 Rest of North America Feedback Management Software Market, 2018 - 2021, USD Million
TABLE 86 Rest of North America Feedback Management Software Market, 2022 - 2028, USD Million
TABLE 87 Rest of North America Feedback Management Software Market by Component, 2018 - 2021, USD Million
TABLE 88 Rest of North America Feedback Management Software Market by Component, 2022 - 2028, USD Million
TABLE 89 Rest of North America Feedback Management Software Market by Type, 2018 - 2021, USD Million
TABLE 90 Rest of North America Feedback Management Software Market by Type, 2022 - 2028, USD Million
TABLE 91 Rest of North America Feedback Management Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 92 Rest of North America Feedback Management Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 93 Rest of North America Feedback Management Software Market by Organization Size, 2018 - 2021, USD Million
TABLE 94 Rest of North America Feedback Management Software Market by Organization Size, 2022 - 2028, USD Million
TABLE 95 Rest of North America Feedback Management Software Market by Vertical, 2018 - 2021, USD Million
TABLE 96 Rest of North America Feedback Management Software Market by Vertical, 2022 - 2028, USD Million
TABLE 97 Key Information – Engagedly, Inc.
TABLE 98 Key Information – Momentive Global Inc.
TABLE 99 Key Information – Alchemer LLC
TABLE 100 Key Information – Qualtrics International Inc.
TABLE 101 Key Information – Explorance Inc.
TABLE 102 Key Information – Pageproof.com Limited
TABLE 103 Key Information – SurveyAnalytics LLC
TABLE 104 Key Information – UserVoice, Inc.
TABLE 105 Key Information – Filecamp AG
TABLE 106 Key Information – ProofHub, LLC

List of Figures
FIG 1 Methodology for the research
FIG 2 Recent strategies and developments: Engagedly, Inc.

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