The North America Digital Process Automation Market would witness market growth of 11.7% CAGR during the forecast period (2024-2031).
The US market dominated the North America Digital Process Automation Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $7,904 million by 2031. The Canada market is experiencing a CAGR of 13.9% during (2024 - 2031). Additionally, The Mexico market would exhibit a CAGR of 13.1% during (2024 - 2031).

The market has seen exponential growth in recent years as businesses increasingly look to optimize and automate complex workflows to improve efficiency, reduce costs, and deliver better customer experiences. Digital Process Automation (DPA) refers to using digital technologies to streamline and automate business processes, allowing organizations to become more agile, adaptive, and responsive in an ever-evolving marketplace. While the concept of automation has been around for decades, DPA represents a more advanced, intelligent approach, utilizing not only robotic process automation (RPA) but also artificial intelligence (AI), machine learning (ML), and advanced analytics to drive greater business outcomes.
This comprehensive approach to automating business processes allows organizations to integrate disparate systems, manage data, and orchestrate workflows across various functions in a more seamless, real-time manner. The market spans multiple industries, including manufacturing, healthcare, retail, financial services, and government, all benefit from improved operational efficiency, cost reductions, compliance, and customer service.
Telecommunication providers leverage DPA to manage customer service workflows, automate billing processes, and monitor network infrastructure in real-time. The rise in internet penetration, with over 113 million internet users in 2022, further bolsters the demand for digital transformation, including DPA, to handle the growing data and user base. The sector’s continued growth underscores the importance of automation technologies in maintaining operational excellence and ensuring customer satisfaction. In conclusion, Canada’s significant healthcare investments and Mexico’s rapidly expanding telecommunications sector provide unique opportunities for the market.
Free Valuable Insights: The Digital Process Automation Market is Predict to reach USD 31.51 Billion by 2031, at a CAGR of 12.4%
Based on Deployment Mode, the market is segmented into Cloud, and On-Premise. Based on Component, the market is segmented into Solution, and Services (Professional, and Managed). Based on Business Function, the market is segmented into Supply Chain Automation, Sales Process Automation, Marketing Automation, and Claims Automation. Based on Organization Size, the market is segmented into Large Enterprises, and Small & Medium Enterprises (SMEs). Based on Vertical, the market is segmented into BFSI (Banking, Financial Services & Insurance), Manufacturing, Consumer Goods & Retail, Healthcare, Transportation & Logistics, Telecom & IT, Energy & Utilities, and Other Vertical. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.
List of Key Companies Profiled
- Appian Corporation
- UiPath, Inc.
- Automation Anywhere, Inc.
- Blue Prism Group PLC (SS&C Technologies Holdings, Inc.)
- Microsoft Corporation
- IBM Corporation
- Oracle Corporation
- Pegasystems Inc.
- NICE Ltd.
- Open Text Corporation
North America Digital Process Automation Market Report Segmentation
By Deployment Mode
By Component
By Business Function
- Supply Chain Automation
- Sales Process Automation
- Marketing Automation
- Claims Automation
By Organization Size
- Large Enterprises
- Small & Medium Enterprises (SMEs)
By Vertical
- BFSI (Banking, Financial Services & Insurance)
- Manufacturing
- Consumer Goods & Retail
- Healthcare
- Transportation & Logistics
- Telecom & IT
- Energy & Utilities
- Other Vertical
By Country
- US
- Canada
- Mexico
- Rest of North America
TABLE 1 North America Digital Process Automation Market, 2020 - 2023, USD Million
TABLE 2 North America Digital Process Automation Market, 2024 - 2031, USD Million
TABLE 3 Partnerships, Collaborations and Agreements– Digital Process Automation Market
TABLE 4 Product Launches And Product Expansions– Digital Process Automation Market
TABLE 5 Acquisition and Mergers– Digital Process Automation Market
TABLE 6 North America Digital Process Automation Market by Deployment Mode, 2020 - 2023, USD Million
TABLE 7 North America Digital Process Automation Market by Deployment Mode, 2024 - 2031, USD Million
TABLE 8 North America Cloud Market by Region, 2020 - 2023, USD Million
TABLE 9 North America Cloud Market by Region, 2024 - 2031, USD Million
TABLE 10 North America On-Premise Market by Region, 2020 - 2023, USD Million
TABLE 11 North America On-Premise Market by Region, 2024 - 2031, USD Million
TABLE 12 North America Digital Process Automation Market by Component, 2020 - 2023, USD Million
TABLE 13 North America Digital Process Automation Market by Component, 2024 - 2031, USD Million
TABLE 14 North America Solution Market by Region, 2020 - 2023, USD Million
TABLE 15 North America Solution Market by Region, 2024 - 2031, USD Million
TABLE 16 North America Services Market by Region, 2020 - 2023, USD Million
TABLE 17 North America Services Market by Region, 2024 - 2031, USD Million
TABLE 18 North America Digital Process Automation Market by Services Type, 2020 - 2023, USD Million
TABLE 19 North America Digital Process Automation Market by Services Type, 2024 - 2031, USD Million
TABLE 20 North America Professional Market by Country, 2020 - 2023, USD Million
TABLE 21 North America Professional Market by Country, 2024 - 2031, USD Million
TABLE 22 North America Managed Market by Country, 2020 - 2023, USD Million
TABLE 23 North America Managed Market by Country, 2024 - 2031, USD Million
TABLE 24 North America Digital Process Automation Market by Business Function, 2020 - 2023, USD Million
TABLE 25 North America Digital Process Automation Market by Business Function, 2024 - 2031, USD Million
TABLE 26 North America Supply Chain Automation Market by Country, 2020 - 2023, USD Million
TABLE 27 North America Supply Chain Automation Market by Country, 2024 - 2031, USD Million
TABLE 28 North America Sales Process Automation Market by Country, 2020 - 2023, USD Million
TABLE 29 North America Sales Process Automation Market by Country, 2024 - 2031, USD Million
TABLE 30 North America Marketing Automation Market by Country, 2020 - 2023, USD Million
TABLE 31 North America Marketing Automation Market by Country, 2024 - 2031, USD Million
TABLE 32 North America Claims Automation Market by Country, 2020 - 2023, USD Million
TABLE 33 North America Claims Automation Market by Country, 2024 - 2031, USD Million
TABLE 34 North America Digital Process Automation Market by Organization Size, 2020 - 2023, USD Million
TABLE 35 North America Digital Process Automation Market by Organization Size, 2024 - 2031, USD Million
TABLE 36 North America Large Enterprises Market by Country, 2020 - 2023, USD Million
TABLE 37 North America Large Enterprises Market by Country, 2024 - 2031, USD Million
TABLE 38 North America Small & Medium Enterprises (SMEs) Market by Country, 2020 - 2023, USD Million
TABLE 39 North America Small & Medium Enterprises (SMEs) Market by Country, 2024 - 2031, USD Million
TABLE 40 North America Digital Process Automation Market by Vertical, 2020 - 2023, USD Million
TABLE 41 North America Digital Process Automation Market by Vertical, 2024 - 2031, USD Million
TABLE 42 North America BFSI (Banking, Financial Services & Insurance) Market by Country, 2020 - 2023, USD Million
TABLE 43 North America BFSI (Banking, Financial Services & Insurance) Market by Country, 2024 - 2031, USD Million
TABLE 44 North America Manufacturing Market by Country, 2020 - 2023, USD Million
TABLE 45 North America Manufacturing Market by Country, 2024 - 2031, USD Million
TABLE 46 North America Consumer Goods & Retail Market by Country, 2020 - 2023, USD Million
TABLE 47 North America Consumer Goods & Retail Market by Country, 2024 - 2031, USD Million
TABLE 48 North America Healthcare Market by Country, 2020 - 2023, USD Million
TABLE 49 North America Healthcare Market by Country, 2024 - 2031, USD Million
TABLE 50 North America Transportation & Logistics Market by Country, 2020 - 2023, USD Million
TABLE 51 North America Transportation & Logistics Market by Country, 2024 - 2031, USD Million
TABLE 52 North America Telecom & IT Market by Country, 2020 - 2023, USD Million
TABLE 53 North America Telecom & IT Market by Country, 2024 - 2031, USD Million
TABLE 54 North America Energy & Utilities Market by Country, 2020 - 2023, USD Million
TABLE 55 North America Energy & Utilities Market by Country, 2024 - 2031, USD Million
TABLE 56 North America Other Vertical Market by Country, 2020 - 2023, USD Million
TABLE 57 North America Other Vertical Market by Country, 2024 - 2031, USD Million
TABLE 58 North America Digital Process Automation Market by Country, 2020 - 2023, USD Million
TABLE 59 North America Digital Process Automation Market by Country, 2024 - 2031, USD Million
TABLE 60 US Digital Process Automation Market, 2020 - 2023, USD Million
TABLE 61 US Digital Process Automation Market, 2024 - 2031, USD Million
TABLE 62 US Digital Process Automation Market by Deployment Mode, 2020 - 2023, USD Million
TABLE 63 US Digital Process Automation Market by Deployment Mode, 2024 - 2031, USD Million
TABLE 64 US Digital Process Automation Market by Component, 2020 - 2023, USD Million
TABLE 65 US Digital Process Automation Market by Component, 2024 - 2031, USD Million
TABLE 66 US Digital Process Automation Market by Services Type, 2020 - 2023, USD Million
TABLE 67 US Digital Process Automation Market by Services Type, 2024 - 2031, USD Million
TABLE 68 US Digital Process Automation Market by Business Function, 2020 - 2023, USD Million
TABLE 69 US Digital Process Automation Market by Business Function, 2024 - 2031, USD Million
TABLE 70 US Digital Process Automation Market by Organization Size, 2020 - 2023, USD Million
TABLE 71 US Digital Process Automation Market by Organization Size, 2024 - 2031, USD Million
TABLE 72 US Digital Process Automation Market by Vertical, 2020 - 2023, USD Million
TABLE 73 US Digital Process Automation Market by Vertical, 2024 - 2031, USD Million
TABLE 74 Canada Digital Process Automation Market, 2020 - 2023, USD Million
TABLE 75 Canada Digital Process Automation Market, 2024 - 2031, USD Million
TABLE 76 Canada Digital Process Automation Market by Deployment Mode, 2020 - 2023, USD Million
TABLE 77 Canada Digital Process Automation Market by Deployment Mode, 2024 - 2031, USD Million
TABLE 78 Canada Digital Process Automation Market by Component, 2020 - 2023, USD Million
TABLE 79 Canada Digital Process Automation Market by Component, 2024 - 2031, USD Million
TABLE 80 Canada Digital Process Automation Market by Services Type, 2020 - 2023, USD Million
TABLE 81 Canada Digital Process Automation Market by Services Type, 2024 - 2031, USD Million
TABLE 82 Canada Digital Process Automation Market by Business Function, 2020 - 2023, USD Million
TABLE 83 Canada Digital Process Automation Market by Business Function, 2024 - 2031, USD Million
TABLE 84 Canada Digital Process Automation Market by Organization Size, 2020 - 2023, USD Million
TABLE 85 Canada Digital Process Automation Market by Organization Size, 2024 - 2031, USD Million
TABLE 86 Canada Digital Process Automation Market by Vertical, 2020 - 2023, USD Million
TABLE 87 Canada Digital Process Automation Market by Vertical, 2024 - 2031, USD Million
TABLE 88 Mexico Digital Process Automation Market, 2020 - 2023, USD Million
TABLE 89 Mexico Digital Process Automation Market, 2024 - 2031, USD Million
TABLE 90 Mexico Digital Process Automation Market by Deployment Mode, 2020 - 2023, USD Million
TABLE 91 Mexico Digital Process Automation Market by Deployment Mode, 2024 - 2031, USD Million
TABLE 92 Mexico Digital Process Automation Market by Component, 2020 - 2023, USD Million
TABLE 93 Mexico Digital Process Automation Market by Component, 2024 - 2031, USD Million
TABLE 94 Mexico Digital Process Automation Market by Services Type, 2020 - 2023, USD Million
TABLE 95 Mexico Digital Process Automation Market by Services Type, 2024 - 2031, USD Million
TABLE 96 Mexico Digital Process Automation Market by Business Function, 2020 - 2023, USD Million
TABLE 97 Mexico Digital Process Automation Market by Business Function, 2024 - 2031, USD Million
TABLE 98 Mexico Digital Process Automation Market by Organization Size, 2020 - 2023, USD Million
TABLE 99 Mexico Digital Process Automation Market by Organization Size, 2024 - 2031, USD Million
TABLE 100 Mexico Digital Process Automation Market by Vertical, 2020 - 2023, USD Million
TABLE 101 Mexico Digital Process Automation Market by Vertical, 2024 - 2031, USD Million
TABLE 102 Rest of North America Digital Process Automation Market, 2020 - 2023, USD Million
TABLE 103 Rest of North America Digital Process Automation Market, 2024 - 2031, USD Million
TABLE 104 Rest of North America Digital Process Automation Market by Deployment Mode, 2020 - 2023, USD Million
TABLE 105 Rest of North America Digital Process Automation Market by Deployment Mode, 2024 - 2031, USD Million
TABLE 106 Rest of North America Digital Process Automation Market by Component, 2020 - 2023, USD Million
TABLE 107 Rest of North America Digital Process Automation Market by Component, 2024 - 2031, USD Million
TABLE 108 Rest of North America Digital Process Automation Market by Services Type, 2020 - 2023, USD Million
TABLE 109 Rest of North America Digital Process Automation Market by Services Type, 2024 - 2031, USD Million
TABLE 110 Rest of North America Digital Process Automation Market by Business Function, 2020 - 2023, USD Million
TABLE 111 Rest of North America Digital Process Automation Market by Business Function, 2024 - 2031, USD Million
TABLE 112 Rest of North America Digital Process Automation Market by Organization Size, 2020 - 2023, USD Million
TABLE 113 Rest of North America Digital Process Automation Market by Organization Size, 2024 - 2031, USD Million
TABLE 114 Rest of North America Digital Process Automation Market by Vertical, 2020 - 2023, USD Million
TABLE 115 Rest of North America Digital Process Automation Market by Vertical, 2024 - 2031, USD Million
TABLE 116 key information – Appian Corporation
TABLE 117 Key Information – UiPath, Inc.
TABLE 118 Key Information – Automation Anywhere, Inc.
TABLE 119 key information – Blue Prism Group PLC
TABLE 120 Key Information – Microsoft Corporation
TABLE 121 Key Information – IBM Corporation
TABLE 122 Key Information – Oracle Corporation
TABLE 123 Key Information – Pegasystems Inc.
TABLE 124 Key Information – NICE Ltd.
TABLE 125 Key Information – Open Text Corporation
List of Figures
FIG 1 Methodology for the research
FIG 2 North America Digital Process Automation Market, 2020 - 2031, USD Million
FIG 3 Key Factors Impacting Digital Process Automation Market
FIG 4 KBV Cardinal Matrix
FIG 5 Market Share Analysis, 2023
FIG 6 Key Leading Strategies: Percentage Distribution (2020-2024)
FIG 7 Key Strategic Move: (Partnerships, Collaborations & Agreements: 2020, Jun – 2024, Oct) Leading Players
FIG 8 Porter’s Five Forces Analysis – Digital Process Automation Market
FIG 9 North America Digital Process Automation Market share by Deployment Mode, 2023
FIG 10 North America Digital Process Automation Market share by Deployment Mode, 2031
FIG 11 North America Digital Process Automation Market by Deployment Mode, 2020 - 2031, USD Million
FIG 12 North America Digital Process Automation Market share by Component, 2023
FIG 13 North America Digital Process Automation Market share by Component, 2031
FIG 14 North America Digital Process Automation Market by Component, 2020 - 2031, USD Million
FIG 15 North America Digital Process Automation Market share by Business Function, 2023
FIG 16 North America Digital Process Automation Market share by Business Function, 2031
FIG 17 North America Digital Process Automation Market by Business Function, 2020 - 2031, USD Million
FIG 18 North America Digital Process Automation Market share by Organization Size, 2023
FIG 19 North America Digital Process Automation Market share by Organization Size, 2031
FIG 20 North America Digital Process Automation Market by Organization Size, 2020 - 2031, USD Million
FIG 21 North America Digital Process Automation Market share by Vertical, 2023
FIG 22 North America Digital Process Automation Market share by Vertical, 2031
FIG 23 North America Digital Process Automation Market by Vertical, 2020 - 2031, USD Million
FIG 24 North America Digital Process Automation Market share by Country, 2023
FIG 25 North America Digital Process Automation Market share by Country, 2031
FIG 26 North America Digital Process Automation Market by Country, 2020 - 2031, USD Million
FIG 27 Recent strategies and developments: Appian Corporation
FIG 28 Recent strategies and developments: UiPath, Inc.
FIG 29 SWOT Analysis: UiPath, Inc.
FIG 30 SWOT Analysis: Automation Anywhere, Inc.
FIG 31 SWOT Analysis: Blue Prism Group PLC.
FIG 32 Recent strategies and developments: Microsoft Corporation
FIG 33 SWOT Analysis: Microsoft Corporation
FIG 34 SWOT Analysis: IBM Corporation
FIG 35 SWOT Analysis: Oracle Corporation
FIG 36 Recent strategies and developments: Pegasystems Inc.
FIG 37 SWOT Analysis: Pegasystems Inc.
FIG 38 SWOT Analysis: NICE Ltd.
FIG 39 SWOT analysis: Open Text Corporation