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North America Business Process as a Service Market By Business Process (Human Resource Management & Operations Solution, Accounting & Finance, Sales & Marketing, Customer Service & Support, Procurement & Supply Chain Management), Organization Size (Large Enterprises, Small & Medium Enterprises), Vertical (BFSI, Telecom & IT, Retail & Ecommerce, Government, Manufacturing, Healthcare)

Published Date : 18-12-2017

Pages: 82

Formats: PDF

The North America Business Process as a Service Market would witness market growth of 10.6% CAGR during the forecast period (2017-2023). Business process-as-a service (BPaaS) is a total package that is offered by leading cloud service providers such as Genpact, IBM Corporation, Fujitsu Limited, and Capgemini. The technology is offered to enable business process outsourcing (BPO) via cloud computing service model. BPO services are basically meant to cut labor expenses, and such cost cuttings can be attained with the help of BPaaS solutions. Rising investments into ICT domain by the governments in both developed & developing regions is the factor that is driving the growth of the market. The hybrid model would grow rapidly and would witness highest growth rate during the forecast period, due to expansion flexibility of the IT infrastructure and usage in the cloud.

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Based on Business Process, the market report segments the market into Human Resource Management & Operations, Accounting & Finance, Sales & Marketing, Customer Service & Support, Procurement & Supply Chain Management, and Others. Based on Organization Size, the market report segments the market into Large Enterprises and Small & Medium Enterprises. Based on Vertical, the market report segments the market into BFSI, Telecom & IT, Retail & Ecommerce, Government, Manufacturing, Healthcare, and Others. Based on Countries, the Business Process as a Service is segmented into US, Mexico, Canada, and Rest of North America. The market research report covers the analysis of key stake holders of the Business Process as a Service Market.

Key companies profiled in the report include Accenture Plc., Capgemini, Cognizant, EXL, IBM Corporation, Fujitsu Limited, SAP SE, Genpact, Oracle Corporation, and Wipro Limited.

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Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Business Process as a Service Market, by Business Process
1.4.2 North America Business Process as a Service Market, by Organization Size
1.4.3 North America Business Process as a Service Market, by Vertical
1.4.4 North America Business Process as a Service Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. North America Business Process as a Service Market
3.1 North America Business Process as a Service Market by Business Process
3.1.1 North America Human Resource Management & Operations Solution Market by Country
3.1.2 North America Accounting & Finance Market by Country
3.1.3 North America Sales & Marketing Market by Country
3.1.4 North America Customer Service & Support Market by Country
3.1.5 North America Procurement & Supply Chain Management Market by Country
3.1.6 North America Other Solution Market by Country
Chapter 4. North America Business Process as a Service Market by Organization Size
4.1 Introduction
4.1.1 North America Large Enterprises Business Process as a Service Market by Country
4.1.2 North America Small & Medium Enterprises Business Process as a Service Market by Country
Chapter 5. North America Business Process as a Service Market by Vertical
5.1 Introduction
5.1.1 North America Business Process as a Service in BFSI Market by Country
5.1.2 North America Business Process as a Service in Telecom & IT Market by Country
5.1.3 North America Business Process as a Service in Retail & Ecommerce Market by Country
5.1.4 North America Business Process as a Service in Government Market by Country
5.1.5 North America Business Process as a Service in Manufacturing Market by Country
5.1.6 North America Business Process as a Service in Healthcare Market by Country
5.1.7 North America Business Process as a Service in Others Market by Country
Chapter 6. North America Business Process as a Service Market by Country
6.1 Introduction
6.2 US Business Process as a Service Market
6.2.1 US Business Process as a Service Market by Business Process
6.2.2 US Business Process as a Service Market by Organization Size
6.2.3 US Business Process as a Service Market by Vertical
6.3 Canada Business Process as a Service Market
6.3.1 Canada Business Process as a Service Market by Business Process
6.3.2 Canada Business Process as a Service Market by Organization Size
6.3.3 Canada Business Process as a Service Market by Vertical
6.4 Mexico Business Process as a Service Market
6.4.1 Mexico Business Process as a Service Market by Business Process
6.4.2 Mexico Business Process as a Service Market by Organization Size
6.4.3 Mexico Business Process as a Service Market by Vertical
6.5 Rest of North America Business Process as a Service Market
6.5.1 Rest of North America Business Process as a Service Market by Business Process
6.5.2 Rest of North America Business Process as a Service Market by Organization Size
6.5.3 Rest of North America Business Process as a Service Market by Vertical
Chapter 7. Company Profiles
7.1 Accenture PLC
7.1.1 Company Overview
7.1.2 Financial Analysis
7.1.3 Segmental and Regional Analysis
7.1.4 Research & Development Expense
7.2 Capgemini
7.2.1 Company Overview
7.2.2 Financial Analysis
7.2.3 Regional Analysis
7.2.4 Strategies at a Glance
7.2.4.1 Partnerships, Collaborations and Agreements
7.3 Cognizant
7.3.1 Company Overview
7.3.2 Financial Analysis
7.3.3 Segmental and Regional Analysis
7.3.4 Strategies at a Glance
7.3.4.1 Partnerships, Collaborations and Agreements
7.4 IBM Corporation
7.4.1 Company Overview
7.4.2 Financial Analysis
7.4.3 Segmental and Regional Analysis
7.4.4 Research & Development Expense
7.5 Fujitsu Limited
7.5.1 Company Overview
7.5.2 Financial Analysis
7.5.3 Segmental and Regional Analysis
7.6 Oracle Corporation
7.6.1 Company Overview
7.6.2 Financial Analysis
7.6.3 Segmental and Regional Analysis
7.6.4 Research & Development Expense
7.7 Wipro Limited
7.7.1 Company Overview
7.7.2 Financial Analysis
7.7.3 Segmental and Regional Analysis
7.7.4 Research & Development Expense
7.8 SAP SE
7.8.1 Company Overview
7.8.2 Financial Analysis
7.8.3 Segmental and Regional Analysis
7.8.4 Research & Development Expense
7.9 EXL
7.9.1 Company Overview
7.9.2 Financial Analysis
7.9.3 Segmental and Regional Analysis
7.1 Genpact
7.10.1 Company Overview
7.10.2 Financial Analysis
7.10.3 Segmental and Regional Analysis


TABLE 1 NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET, 2013 - 2016, USD MILLION
TABLE 2 NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET, 2017 - 2023, USD MILLION
TABLE 3 NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET BY BUSINESS PROCESS, 2013 - 2016, USD MILLION
TABLE 4 NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET BY BUSINESS PROCESS, 2017 - 2023, USD MILLION
TABLE 5 NORTH AMERICA HUMAN RESOURCE MANAGEMENT & OPERATIONS SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 6 NORTH AMERICA HUMAN RESOURCE MANAGEMENT & OPERATIONS SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 7 NORTH AMERICA ACCOUNTING & FINANCE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 8 NORTH AMERICA ACCOUNTING & FINANCE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 9 NORTH AMERICA SALES & MARKETING MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 10 NORTH AMERICA SALES & MARKETING MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 11 NORTH AMERICA CUSTOMER SERVICE & SUPPORT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 12 NORTH AMERICA CUSTOMER SERVICE & SUPPORT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 13 NORTH AMERICA PROCUREMENT & SUPPLY CHAIN MANAGEMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 14 NORTH AMERICA PROCUREMENT & SUPPLY CHAIN MANAGEMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 15 NORTH AMERICA OTHER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 16 NORTH AMERICA OTHER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 17 NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 18 NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 19 NORTH AMERICA LARGE ENTERPRISES BUSINESS PROCESS AS A SERVICE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 20 NORTH AMERICA LARGE ENTERPRISES BUSINESS PROCESS AS A SERVICE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 21 NORTH AMERICA SMALL & MEDIUM ENTERPRISES BUSINESS PROCESS AS A SERVICE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 22 NORTH AMERICA SMALL & MEDIUM ENTERPRISES BUSINESS PROCESS AS A SERVICE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 23 NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 24 NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 25 NORTH AMERICA BUSINESS PROCESS AS A SERVICE IN BFSI MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 26 NORTH AMERICA BUSINESS PROCESS AS A SERVICE IN BFSI MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 27 NORTH AMERICA BUSINESS PROCESS AS A SERVICE IN TELECOM & IT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 28 NORTH AMERICA BUSINESS PROCESS AS A SERVICE IN TELECOM & IT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 29 NORTH AMERICA BUSINESS PROCESS AS A SERVICE IN RETAIL & ECOMMERCE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 30 NORTH AMERICA BUSINESS PROCESS AS A SERVICE IN RETAIL & ECOMMERCE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 31 NORTH AMERICA BUSINESS PROCESS AS A SERVICE IN GOVERNMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 32 NORTH AMERICA BUSINESS PROCESS AS A SERVICE IN GOVERNMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 33 NORTH AMERICA BUSINESS PROCESS AS A SERVICE IN MANUFACTURING MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 34 NORTH AMERICA BUSINESS PROCESS AS A SERVICE IN MANUFACTURING MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 35 NORTH AMERICA BUSINESS PROCESS AS A SERVICE IN HEALTHCARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 36 NORTH AMERICA BUSINESS PROCESS AS A SERVICE IN HEALTHCARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 37 NORTH AMERICA BUSINESS PROCESS AS A SERVICE IN OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 38 NORTH AMERICA BUSINESS PROCESS AS A SERVICE IN OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 39 NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 40 NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 41 US BUSINESS PROCESS AS A SERVICE MARKET, 2013 - 2016, USD MILLION
TABLE 42 US BUSINESS PROCESS AS A SERVICE MARKET, 2017 - 2023, USD MILLION
TABLE 43 US BUSINESS PROCESS AS A SERVICE MARKET BY BUSINESS PROCESS, 2013 - 2016, USD MILLION
TABLE 44 US BUSINESS PROCESS AS A SERVICE MARKET BY BUSINESS PROCESS, 2017 - 2023, USD MILLION
TABLE 45 US BUSINESS PROCESS AS A SERVICE MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 46 US BUSINESS PROCESS AS A SERVICE MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 47 US BUSINESS PROCESS AS A SERVICE MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 48 US BUSINESS PROCESS AS A SERVICE MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 49 CANADA BUSINESS PROCESS AS A SERVICE MARKET, 2013 - 2016, USD MILLION
TABLE 50 CANADA BUSINESS PROCESS AS A SERVICE MARKET, 2017 - 2023, USD MILLION
TABLE 51 CANADA BUSINESS PROCESS AS A SERVICE MARKET BY BUSINESS PROCESS, 2013 - 2016, USD MILLION
TABLE 52 CANADA BUSINESS PROCESS AS A SERVICE MARKET BY BUSINESS PROCESS, 2017 - 2023, USD MILLION
TABLE 53 CANADA BUSINESS PROCESS AS A SERVICE MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 54 CANADA BUSINESS PROCESS AS A SERVICE MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 55 CANADA BUSINESS PROCESS AS A SERVICE MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 56 CANADA BUSINESS PROCESS AS A SERVICE MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 57 MEXICO BUSINESS PROCESS AS A SERVICE MARKET, 2013 - 2016, USD MILLION
TABLE 58 MEXICO BUSINESS PROCESS AS A SERVICE MARKET, 2017 - 2023, USD MILLION
TABLE 59 MEXICO BUSINESS PROCESS AS A SERVICE MARKET BY BUSINESS PROCESS, 2013 - 2016, USD MILLION
TABLE 60 MEXICO BUSINESS PROCESS AS A SERVICE MARKET BY BUSINESS PROCESS, 2017 - 2023, USD MILLION
TABLE 61 MEXICO BUSINESS PROCESS AS A SERVICE MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 62 MEXICO BUSINESS PROCESS AS A SERVICE MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 63 MEXICO BUSINESS PROCESS AS A SERVICE MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 64 MEXICO BUSINESS PROCESS AS A SERVICE MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 65 REST OF NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET, 2013 - 2016, USD MILLION
TABLE 66 REST OF NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET, 2017 - 2023, USD MILLION
TABLE 67 REST OF NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET BY BUSINESS PROCESS, 2013 - 2016, USD MILLION
TABLE 68 REST OF NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET BY BUSINESS PROCESS, 2017 - 2023, USD MILLION
TABLE 69 REST OF NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 70 REST OF NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 71 REST OF NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 72 REST OF NORTH AMERICA BUSINESS PROCESS AS A SERVICE MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 73 KEY INFORMATION ? ACCENTURE PLC
TABLE 74 KEY INFORMATION ? CAPGEMINI
TABLE 75 KEY INFORMATION ? COGNIZANT
TABLE 76 KEY INFORMATION ? IBM CORPORATION
TABLE 77 KEY INFORMATION ? FUJITSU LIMITED (FUJITSU)
TABLE 78 KEY INFORMATION ? ORACLE CORPORATION
TABLE 79 KEY INFORMATION ? WIPRO LIMITED
TABLE 80 KEY INFORMATION ? SAP SE
TABLE 81 KEY INFORMATION ? EXL
TABLE 82 KEY INFORMATION ? GENPACT


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