Latin America, Middle East and Africa Contact Center Software Market Size to register a growth of 18.0% CAGR during the forecast period (2018-2024)

Special Offering :

Industry Insights | Market Trends | Highest number of Tables | 24/7 Analyst Support

According to a new report, published by KBV research, the LAMEA Contact Center Software Market Size would witness market growth of 18.0% CAGR during the forecast period (2018-2024).

The Brazil market dominated the LAMEA Automatic Call Distribution & Dialers Market by Country in 2017, growing at a CAGR of 13.7 % during the forecast period. The Argentina market is expected to witness a CAGR of 15.2% during (2018-2024). Additionally, The UAE market is expected to witness a CAGR of 13% during (2018-2024).

The Large Enterprises market dominated the LAMEA Contact Center Software Market by Organization Size in 2017. The Small & Medium Enterprises market is expected to witness a CAGR of 22.4% during (2018-2024).

The On Premise market dominated the UAE Contact Center Software Market by Deployment Type in 2017, thereby, achieving a market value of $257.1 million by 2024. The Hosted market is expected to witness CAGR of 18.9% during (2018-2024).

Full Report: https://www.kbvresearch.com/lamea-contact-center-software-market/

The market research report has exhaustive quantitative insights providing a clear picture of the market potential in various segments across the mentioned countries. The key impacting factors of the market have been discussed in the report with the elaborated company profiles of Cisco Systems, Inc., IBM Corporation, Oracle Corporation, NICE Ltd., 8x8, Inc., Aspect Software Parent, Inc., 3Clogic, Avaya, Verizon Communications, Inc., and BT Group.

LAMEA Contact Center Software Market Size Segmentation

By Component Type

  • Solution
    • Computer Telephony Integration & IVRS
    • Automatic Call Distribution & Dialers
    • Reporting & Analytics
    • Workforce Optimization
    • Security
    • Others
  • Services
    • Professional
      • Implementation
      • Consulting & Training
      • Support & Maintenance
    • Managed

By Organization Size

  • Small & Medium Enterprises
  • Large Enterprises

By Deployment Mode

  • Hosted
  • On-Premise

By Vertical

  • BFSI
  • Government & Public Sector
  • Healthcare
  • Manufacturing
  • Retail & Consumer Goods
  • Telecom & IT
  • Media & Entertainment
  • Others

By Country

  • Brazil
  • Argentina
  • UAE
  • Saudi Arabia
  • South Africa
  • Nigeria
  • Rest of LAMEA

Companies Profiled

  • Cisco Systems, Inc.
  • IBM Corporation
  • Oracle Corporation
  • NICE Ltd.
  • 8x8, Inc.
  • ASPECT SOFTWARE PARENT, INC.
  • 3Clogic
  • Avaya
  • Verizon Communications, Inc.
  • BT GROUP

Related Reports:

Global Market

Europe Market

Asia Pacific Market

North America Market

 

Request For Sample


Why Choose Us

  • 24/7 Research support
    Get your queries resolved from an industry expert. Request for a free product review before report purchase.

  • Information security
    Your personal and confidential information is safe and secure.