Published Date: 06-09-2018
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According to a new report Asia Pacific Customer Engagement Solutions Market, published by KBV research, the Asia Pacific Customer Engagement Solutions Market Size would witness market growth of 13.4% CAGR during the forecast period (2018-2024).
The China market dominated the Asia Pacific Workforce Optimization Market by Country in 2017, growing at a CAGR of 10.1 % during the forecast period. The Japan market is expected to witness a CAGR of 10.4% during (2018-2024). Additionally, The India market is expected to witness a CAGR of 13.9% during (2018 - 2024).
The Large Enterprises market dominated the Asia Pacific Customer Engagement Solutions Market by Organization Size in 2017, and would continue to be a dominant market till 2024. The Small & Medium Enterprises market is expected to witness a CAGR of 17.7% during (2018-2024).
The BFSI market dominated the Singapore Customer Engagement Solutions Market by Vertical in 2017, thereby, achieving a market value of $142.2 million by 2024. The Healthcare market is expected to witness a CAGR of 14.6% during (2018-2024). Additionally, The Travel & Hospitality market is expected to witness highest CAGR of 15.7% during (2018 - 2024).
The market research report has exhaustive quantitative insights providing a clear picture of the market potential in various segments across the mentioned countries. The key impacting factors of the market have been discussed in the report with the elaborated company profiles of IBM Corporation, Oracle Corporation, NICE Ltd., Avaya, SAP SE, Microsoft Corporation, Salesforce.com, Inc., PEGASYSTEMS INC., open text corporation, and Aspect Software Parent, Inc.
By Component Type
By Organization Size
By Deployment Mode
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